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Customer Due Diligence Jobs (NOW HIRING)

Socket.dev

Enhanced Due Diligence Analyst

Iowa, LA · On-site

$70 - $100/hr

In addition, this role will support the Customer Due Diligence processes by performing enhanced due diligence reviews on high-risk customers. This would include but not be limited to analyzing ...

Jobtailor

Due Diligence Manager

Manhattan, NY · On-site

$150 - $210/hr

* Lead the end-to-end due diligence process for new MGAs, treaties, and program opportunities ... Ensure a quality service and high-level customer experience is provided to MGAs, reinsurers, and ...

MassMutual

Due Diligence Consultant

Springfield, MA · On-site

$102K - $134K/yr

The Opportunity: The Due Diligence Consultant will conduct initial and ongoing due diligence ... customer outcomes  * A collaborative environment where perspectives are welcomed   * Access to ...

Evolution

Due Diligence Specialist

Philadelphia, PA · On-site

$45K - $50K/yr

Collecting, evaluating, reviewing, organizing, and verifying all customer details and corporate documentation in line with internal company procedures, as part of the AML/Due Diligence Team.

MassMutual

Due Diligence Consultant

Boston, MA · On-site

$102K - $134K/yr

The Opportunity: The Due Diligence Consultant will conduct initial and ongoing due diligence ... customer outcomes  * A collaborative environment where perspectives are welcomed   * Access to ...

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Customer Due Diligence information

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How much do customer due diligence jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer due diligence in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is customer due diligence?

Customer Due Diligence (CDD) is a process used by financial institutions and certain businesses to verify the identity of their clients and assess the risks they may pose. It involves gathering and evaluating information about customers to prevent money laundering, terrorist financing, and other financial crimes. CDD is a key component of compliance with anti-money laundering (AML) regulations, and it typically includes identifying the customer, understanding the nature of their business, and monitoring transactions for suspicious activity.

What skills and qualifications are needed for customer due diligence?

To thrive as a Customer Due Diligence analyst, you need strong analytical skills, attention to detail, and a solid understanding of regulatory compliance, often supported by a degree in finance, law, or a related field. Familiarity with KYC/AML software, databases, and risk assessment tools, as well as certifications like CAMS, are typically required. Excellent communication, problem-solving abilities, and integrity are standout soft skills in this position. These skills ensure accurate risk evaluation and compliance with regulations, protecting the organization from financial crime and reputational damage.

What challenges are faced in customer due diligence, and how can they be managed?

In a Customer Due Diligence role, professionals often encounter challenges such as interpreting complex regulatory requirements, identifying suspicious activities, and managing high volumes of documentation. Staying up-to-date with evolving compliance standards and maintaining attention to detail are key to managing these challenges. Effective communication with clients and internal teams is also essential to ensure accurate information gathering and timely resolution of issues. Many organizations provide ongoing training and support to help CDD analysts stay current and perform their duties efficiently.

What is the difference between Customer Due Diligence vs Compliance Analyst?

AspectCustomer Due DiligenceCompliance Analyst
CredentialsAML certifications, knowledge of KYC regulationsCompliance certifications, legal or regulatory knowledge
Work EnvironmentFinancial institutions, banks, fintech companiesFinancial firms, regulatory agencies, corporations
Industry UsagePrimarily in banking and finance for client verificationAcross industries for regulatory adherence and risk management

Customer Due Diligence focuses on verifying client identities and assessing risks related to money laundering, mainly within financial institutions. Compliance Analysts ensure adherence to laws and regulations across various sectors. While both roles involve regulatory knowledge, Customer Due Diligence is specialized in client verification processes, whereas Compliance Analysts oversee broader compliance programs.

Is customer due diligence a good career?

Customer due diligence (CDD) is a vital role in financial and compliance sectors, involving verifying client identities and assessing risks to prevent fraud and money laundering. It offers opportunities for career growth, requires attention to detail, and often involves working with compliance tools and regulations. The role can be stable and rewarding for those interested in finance, risk management, and regulatory environments.
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Customer Due Diligence jobs near you
Infographic showing various Customer Due Diligence job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Enhanced Due Diligence Analyst

West Des Moines, IA • On-site

Nicolet National Bank
Commercial Banking • 201 - 500 employees

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

65th of 172 rated banks

People enjoy working here

Good employer

Respectful managers

Learn more about Nicolet National Bankexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Enhanced Due Diligence Analyst is responsible for ensuring that the Bank complies with relevant laws and regulations aimed at preventing money laundering, terrorist financing, and other financial crime. In addition, this role will support the Customer Due Diligence processes by performing enhanced due diligence reviews on high-risk customers. This would include but not be limited to analyzing transactional and demographic information, conducting investigations for potential suspicious activity, and evaluating customer risk factors.
As an Enhanced Due Diligence Analyst, you will:
  • Perform, analyze, and document Enhanced Due Diligence (EDD) reviews of the Bank's high-risk customers in alignment with procedures and policies.
  • Validate and document high-risk ratings assigned to the Bank's customers as well as any mitigating factors to maintain an appropriate review cadence.
  • Initiate and manage customer outreach to obtain relevant information and documentation to facilitate ongoing reviews.
  • Maintain organized and accurate recordkeeping of EDD reviews and conclusions.
  • Assist the BSA Administrative Officer in maintaining, updating, and revising relevant policies and procedures to comply with regulatory changes and expectations.
  • Identifies unusual activity that warrants escalation to case investigation and presents case information to governing committees.
  • Prepare documents that are requested as part of examinations and audits and be involved with auditor and examiner discussions.
  • Assist in troubleshooting system issues on the various BSA/AML software platforms.
  • Complete secondary review of regulatory filings for accuracy and completeness prior to filing being completed.
  • Assist in Quality Assurance reviews on various BSA/AML related alerts.
  • Provide support for CIP, CDD, EDD, and OFAC functions of the Financial Crimes Department.
  • Remain current on BSA/AML related issues and regulatory requirements.
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.

Qualifications:
  • Bachelor's degree or equivalent combination of post high school education and related work experience.
  • 2 to 4 years of related BSA work experience. CAMS Certification preferred.
  • Bank Secrecy Act/Anti Money Laundering/U.S. Patriot Act, OFAC and Security Regulations.
  • High Risk Customer, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD).
  • Experience and expertise regarding the Verafin monitoring application.
  • Ability to develop and maintain effective working relationships throughout the bank.
  • Ability to act independently and perform duties with limited supervision.
  • Strong PC skills, with proficiency in Excel and Microsoft Office suite
  • Ability to deal sensitively with highly confidential information
  • Strong organizational, multi-tasking and prioritizing skills
  • Excellent analytical skills
  • Effective verbal and written communication skills and strong interpersonal skills.

Benefits:
  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PTO & 11 1/2 Paid Holidays

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled

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