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Customer Due Diligence Jobs (NOW HIRING)

Berkshire Bank

AML/CFT Due Diligence Analyst

Boston, MA · On-site

$52K - $90K/yr

Responsibilities include due diligence analysis, research and review of new customers and existing customers for appropriate risk classification, performing enhanced due diligence reviews on higher ...

Evolution

Due Diligence Specialist

Philadelphia, PA · On-site

Collecting, evaluating, reviewing, organizing, and verifying all customer details and corporate documentation in line with internal company procedures, as part of the AML/Due Diligence Team.

MassMutual

Due Diligence Consultant

Manhattan, NY · On-site

$102K - $134K/yr

The Opportunity: The Due Diligence Consultant will conduct initial and ongoing due diligence ... customer outcomes  * A collaborative environment where perspectives are welcomed   * Access to ...

MassMutual

Due Diligence Consultant

Boston, MA · On-site

$102K - $134K/yr

The Opportunity: The Due Diligence Consultant will conduct initial and ongoing due diligence ... customer outcomes  * A collaborative environment where perspectives are welcomed   * Access to ...

Evolution

Due Diligence Specialist

Philadelphia, PA · On-site

Collecting, evaluating, reviewing, organizing, and verifying all customer details and corporate documentation in line with internal company procedures, as part of the AML/Due Diligence Team.

The Jacobson Group

Due Diligence Manager

New York, NY · On-site

$145K/yr

The Due Diligence Manager leads financial, operational, and commercial risk assessments of new and ... Ensure a quality service and high-level customer experience is provided to MGAs, reinsurers and ...

MassMutual

Due Diligence Consultant

Springfield, MA · On-site

$102K - $134K/yr

The Opportunity: The Due Diligence Consultant will conduct initial and ongoing due diligence ... customer outcomes  * A collaborative environment where perspectives are welcomed   * Access to ...

Lennar

Due Diligence Manager

Chantilly, VA · On-site

$86K - $118K/yr

... customer service, giving back to the communities in which we work and live in, and fostering a ... Due Diligence Manager will cover varies areas in MD, WV and VA. * A career with purpose. * A career ...

Lennar

Due Diligence Manager

Columbia, MD · On-site

$83K - $115K/yr

... customer service, giving back to the communities in which we work and live in, and fostering a ... Due Diligence Manager will cover varies areas in MD, WV and VA. * A career with purpose. * A career ...

Lennar Homes

Due Diligence Manager

Millsboro, DE · On-site

$74K - $101K/yr

Due Diligence Manager We are Lennar Lennar is one of the nation's leading homebuilders, dedicated ... customer service, giving back to the communities in which we work and live in, and fostering a ...

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Customer Due Diligence information

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$24.5K

$58K

$101K

How much do customer due diligence jobs pay per year?

As of Aug 4, 2026, the average yearly pay for customer due diligence in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What challenges are faced in customer due diligence, and how can they be managed?

In a Customer Due Diligence role, professionals often encounter challenges such as interpreting complex regulatory requirements, identifying suspicious activities, and managing high volumes of documentation. Staying up-to-date with evolving compliance standards and maintaining attention to detail are key to managing these challenges. Effective communication with clients and internal teams is also essential to ensure accurate information gathering and timely resolution of issues. Many organizations provide ongoing training and support to help CDD analysts stay current and perform their duties efficiently.

What is customer due diligence?

Customer Due Diligence (CDD) is a process used by financial institutions and certain businesses to verify the identity of their clients and assess the risks they may pose. It involves gathering and evaluating information about customers to prevent money laundering, terrorist financing, and other financial crimes. CDD is a key component of compliance with anti-money laundering (AML) regulations, and it typically includes identifying the customer, understanding the nature of their business, and monitoring transactions for suspicious activity.

What is the difference between Customer Due Diligence vs Compliance Analyst?

AspectCustomer Due DiligenceCompliance Analyst
CredentialsAML certifications, knowledge of KYC regulationsCompliance certifications, legal or regulatory knowledge
Work EnvironmentFinancial institutions, banks, fintech companiesFinancial firms, regulatory agencies, corporations
Industry UsagePrimarily in banking and finance for client verificationAcross industries for regulatory adherence and risk management

Customer Due Diligence focuses on verifying client identities and assessing risks related to money laundering, mainly within financial institutions. Compliance Analysts ensure adherence to laws and regulations across various sectors. While both roles involve regulatory knowledge, Customer Due Diligence is specialized in client verification processes, whereas Compliance Analysts oversee broader compliance programs.

What skills and qualifications are needed for customer due diligence?

To thrive as a Customer Due Diligence analyst, you need strong analytical skills, attention to detail, and a solid understanding of regulatory compliance, often supported by a degree in finance, law, or a related field. Familiarity with KYC/AML software, databases, and risk assessment tools, as well as certifications like CAMS, are typically required. Excellent communication, problem-solving abilities, and integrity are standout soft skills in this position. These skills ensure accurate risk evaluation and compliance with regulations, protecting the organization from financial crime and reputational damage.
More about Customer Due Diligence jobs
What cities are hiring for Customer Due Diligence jobs? Cities with the most Customer Due Diligence job openings:
What states have the most Customer Due Diligence jobs? States with the most job openings for Customer Due Diligence jobs include:
What job categories do people searching Customer Due Diligence jobs look for? The top searched job categories for Customer Due Diligence jobs are:
Customer Due Diligence jobs near you
Infographic showing various Customer Due Diligence job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Anti-Money Laundering / Customer Due Diligence Analyst

Aquent

Phoenix, AZ • On-site

$40 - $41.87/hr

Temporary

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Placement Type:
Temporary
Salary:
$40-41.87 Hourly
$40-$41.87 hr W2 + benefits + match 401K
Start Date:
ASAP
Our top financial credit card client is looking for an experienced Anti-Money Laundering (AML) / Customer Due Diligence (CDD) Analyst to join their Global Merchant & Network Services (GMNS) team as a Manager of 3PPP Due Diligence Operations. The GMNS manages relationships with millions of merchants around the world and runs a premier global payment network. This role offers the opportunity to own a critical piece of the compliance puzzle, protect a world-class brand, and operate with a high degree of autonomy in a collaborative, forward-thinking environment.
While this role holds a "Manager" title internally due to its seniority and strategic importance, it is an Individual Contributor role with no direct people management responsibilities. It is perfect for a senior analyst looking to own global compliance strategy without the administrative burden of managing a team.In this individual contributor role, you will be the gatekeeper of risk, ensuring that both prospective and existing global third-party payment partners (ranging from highly regulated banks to independent ATM networks) are subject to rigorous, top-tier due diligence. You aren't just checking boxes; you understand why data is collected, how to spot subtle red flags, and how to navigate complex, cross-border regulatory regimes.
How You Will Make an Impact
  • End-to-End Due Diligence: Facilitate and execute complex onboarding and regular CDD refreshes for global partners, adjusting your approach based on varying risk tiers, remits, and entity types (e.g., ATM partners, banks, and less-regulated entities).
  • Risk Analysis & Red Flag Resolution: Analyze due diligence data to identify risk triggers. When a red flag appears, you will proactively investigate, evaluate risk pillars, and recommend definitive mitigation steps.
  • Global Regulatory Navigation: Apply a deep understanding of US, UK, and global regulatory regimes to ensure all compliance activities meet stringent quality standards.
  • Stakeholder & Partner Collaboration: Act as the primary liaison between Business Development, Partner Managers, and specialized Compliance/Financial Crime SMEs. You will communicate complex risk concepts clearly, ensuring partners know exactly what documentation is required and why.
  • Audit-Ready Documentation: Diligently capture and evidence all investigation activities, rationales, and decision-making processes, keeping regulatory, compliance, and reputational risks front and center.
  • Flexible Hybrid Schedule: Enjoy the best of both worlds with a balanced hybrid schedule (3 days) in our state-of-the-art Phoenix office, allowing for collaboration and focus time.
What We Are Looking For (Minimum Qualifications)
  • Experience: 5+ years of dedicated experience in Customer Due Diligence (CDD), Know Your Customer (KYC), or Compliance within a regulated financial services environment. We value experience over badges: Do you know how to handle different risk triggers and spot red flags, but haven't taken the CAMS exam? Don't worry. We prioritize your 5+ years of practical, real-world onboarding and refresh experience over formal certifications.
  • Regulatory & Methodology Expertise: Strong foundational knowledge of US and global regulatory frameworks, due diligence best practices, and industry guidelines (e.g., FATF, JMLSG).
  • Tool Proficiency: Hands-on experience utilizing industry-standard screening and compliance tools (e.g., Dow Jones, LexisNexis, Bankers Almanac) to identify sanctions, PEPs, and adverse media.
  • Risk Acumen: Proven ability to handle different risk categories and triggers independently, with a solution-oriented mindset when addressing compliance roadblocks.
  • Communication & Influence: Exceptional verbal and written communication skills. Ability to write clear, concise instructions for external partners and build strong internal relationships without formal authority.
  • Drive: A proactive, self-starting individual who thrives in a fast-paced environment, manages strict deadlines seamlessly, and requires minimal supervision (No direct people management required).
Preferred Qualifications
  • Experience Over Badges: While professional certifications (CAMS, ICA, or equivalent) or a University degree are highly valued, we prioritize deep, practical onboarding and refresh experience and strong regulatory knowledge.

The target hiring compensation range for this role is $40 to $41.87 hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
#LI-MH1
Aquent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits !
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
Client Description
Our client's culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. You'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together you will help us define our future.

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