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Customer Development Representative Jobs in Boston, MA

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

Sales Development Representative Position Summary This role offers an exciting opportunity to ... Working knowledge of Salesforce or similar CRM systems. * Strong communicationskills, both written ...

Sales Development Representative Position Summary This role offers an exciting opportunity to ... Working knowledge of Salesforce or similar CRM systems. * Strong communication skills, both written ...

Sales Development Representative Position Summary This role offers an exciting opportunity to ... Working knowledge of Salesforce or similar CRM systems. * Strong communication skills, both written ...

Responsibilities include prospecting, cold calling, setting appointments with customers, presenting programs, and meeting a sales quota. Business Development Representatives will also transport ...

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Customer Development Representative information

See Boston, MA salary details

$36.4K

$63.5K

$99.9K

How much do customer development representative jobs pay per year?

As of Jul 4, 2026, the average yearly pay for customer development representative in Boston, MA is $63,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Development Representative vs Sales Development Representative?

AspectCustomer Development RepresentativeSales Development Representative
Primary FocusBuilding customer relationships and understanding client needsGenerating and qualifying sales leads
Required SkillsCommunication, customer service, product knowledgeProspecting, cold calling, lead qualification
Work EnvironmentCustomer-facing, often in account managementOutbound sales, lead generation teams
Common Industry UsageTechnology, SaaS, B2B servicesTechnology, SaaS, B2B sales

While both roles involve engaging with potential or existing clients, Customer Development Representatives focus on nurturing relationships and understanding customer needs, whereas Sales Development Representatives primarily focus on generating and qualifying leads to support sales teams. Both roles require strong communication skills and are vital in the sales and customer success processes within similar industries.

What jobs pay 4000 a week without a degree?

A Customer Development Representative typically earns between $500 and $1,500 weekly, so earning $4,000 a week without a degree is uncommon in this role. High-paying jobs that can reach or exceed $4,000 weekly without a degree often include sales positions like real estate agents, certain skilled trades such as electricians or plumbers, and entrepreneurial ventures. Success in these roles usually depends on experience, skills, and performance rather than formal education.

Is SDR the hardest sales job?

The Customer Development Representative (SDR) role is often considered challenging due to its focus on prospecting, cold outreach, and qualifying leads, which require strong communication and resilience. However, the difficulty of sales jobs varies based on individual skills, company environment, and sales targets, so perceptions of difficulty differ among professionals.

What are the key skills and qualifications needed to thrive as a Customer Development Representative, and why are they important?

To thrive as a Customer Development Representative, you need strong communication, prospecting, and relationship-building skills, typically supported by a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in sales enablement tools are commonly required. Persistence, active listening, and adaptability help candidates excel in engaging prospects and handling objections. These skills are crucial for effectively driving sales growth, building lasting customer relationships, and achieving business targets.

What is a Customer Development Representative?

A Customer Development Representative (CDR) is responsible for identifying and engaging potential customers, often at the early stages of the sales process. They generate leads, qualify prospects, and nurture relationships to help drive sales growth for their company. CDRs typically work closely with sales and marketing teams to ensure a smooth transition from prospecting to the sales closing phase. Their goal is to understand customer needs, provide relevant information, and set up meetings or demos for account executives.

Is SDR a good entry level job?

A Customer Development Representative (SDR) role is often considered a good entry-level position in sales and business development. It typically requires strong communication skills, basic knowledge of CRM tools, and provides opportunities to learn about customer needs and sales processes, making it suitable for those starting their careers in sales or marketing.

What does a customer development representative do?

A customer development representative (CDR) is responsible for engaging with potential and existing customers to understand their needs, promote products or services, and generate sales leads. They often use communication skills, CRM tools, and sales strategies to build relationships and support business growth.

What are some common challenges faced by Customer Development Representatives, and how can they be overcome?

Customer Development Representatives often face challenges such as handling customer objections, managing a high volume of outreach, and maintaining motivation during periods of rejection. To overcome these, it's helpful to develop strong active listening skills, use proven objection-handling techniques, and rely on supportive team collaboration. Regularly setting achievable goals and leveraging CRM tools can also help stay organized and maintain a positive workflow.
What are popular job titles related to Customer Development Representative jobs in Boston, MA? For Customer Development Representative jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Customer Development Representative jobs in Boston, MA look for? The top searched job categories for Customer Development Representative jobs in Boston, MA are:
Business Development Representative

Business Development Representative

Arrow Electronics

Peabody, MA • On-site

$115K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Arrow Electronics rating

7.7

Company rating: 7.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Position:
Business Development Representative
Job Description:
The Business Development Representative (BDR) for Altera is responsible for driving demand creation and revenue growth across an assigned region. This customer-facing role focuses on developing and executing selling strategies that expand Altera FPGA adoption within high-growth vertical markets and targeted customer segments. The BDR works closely with Arrow Field Application Engineers (FAEs), Field Sales Representatives (FSRs), and Altera sales teams to identify, develop, and advance high-value opportunities, while serving as a key interface between Arrow and Altera sales and management.
Arrow seeks a Business Development Representative who brings strategic thinking, disciplined execution, and a strong ability to build lasting relationships. The ideal candidate is positive, persistent, detail-oriented, and intellectually curious, with the initiative to act, communicate clearly, and own results. Success in this role requires spotting opportunities early, staying consistent in a fast-paced environment, and using data and market insight to identify and win new customers. All the while working with experts in our organization to solve for the customer's needs.
What You'll Be Doing:
Demand Creation & Market Development
  • Develop and execute regional demand creation strategies to increase Altera FPGA penetration in high-growth vertical markets and priority segments.
  • Identify and prioritize target accounts, applications, and programs aligned with Altera's growth objectives.
  • Drive new design-in activity by influencing customer architecture decisions early in the design cycle.
  • Collaborate with Arrow FAEs and FSRs on top opportunity conversion with a focus on closing commercial or technical barriers to complete the sale.

Field, Supplier & Sales Alignment
  • Partner with Branch FAEs and FSRs to align on account strategies, target opportunities, and execution plans.
  • Work directly with Altera regional and corporate sales teams to coordinate selling strategies, prioritize opportunities, and align on customer engagement plans.
  • Act as a liaison between Arrow field teams and Altera sales to ensure consistent messaging and effective execution.

Opportunity Management & Communication
  • Support FAEs in advancing and managing top opportunities, including opportunity strategy and customer engagement planning.
  • Maintain visibility into top regional opportunities and ensure accurate, timely updates in Arrow systems.
  • Regularly communicate priority opportunities, pipeline status, and key risks to Altera sales and management teams.
  • Participate in joint Arrow-Altera opportunity reviews as required.

What We're Looking For:
  • Proven experience in semiconductor sales, business development, or technical sales.
  • Strong understanding of the electronics distribution and customer design environment.
  • Experience working cross-functionally with sales, applications engineering, and supplier partners.
  • Demonstrated ability to develop and execute regional growth strategies.
  • Comfortable in a customer-facing role requiring both technical and commercial influence.
  • Experience designing-in or selling FPGA's preferred.
  • This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Key Skills:
  • Strong sales and business development acumen.
  • Excellent communication and relationship-building skills.
  • Ability to manage multiple opportunities across accounts and vertical markets.
  • Results-driven and comfortable operating in a matrixed organization.
  • Willingness to travel within the assigned region.

Working Arrangement:
  • Hybrid: 1 day in office, 4 days working from home

Experience / Education:
  • A degree or third level diploma in electrical/electronic engineering, computer science or other technical discipline that provides the foundation needed for success in this role.

What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!

#LI-LH1
Annual Hiring Range/Hourly Rate:
$115,800.00 - $200,204.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
US-MA-Peabody, Massachusetts (Technology Dr)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:
Full time
Job Category:
Sales
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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