ZipRecruiter

Log In

1

Customer Development Representative Jobs in Boston, MA

Forrester

Revenue Development Representative

Cambridge, MA · On-site

$45K - $67K/yr

Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be ... About This Role: We're looking for an Events Revenue Development Representative who can use their ...

Forrester

Revenue Development Representative

Cambridge, MA · On-site

$45K - $67K/yr

Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be ... About This Role: We're looking for an Events Revenue Development Representative who can use their ...

KEMET

Distribution Development Representative

Boston, MA · On-site

$100K/yr

Summary KEMET Electronics / YAGEO Group is seeking a Distribution Development Representative in the ... Our customers design a wide range of electronic products, including robotics, missiles, medical ...

Kemet

Distribution Development Representative

Boston, MA · On-site +1

$100K/yr

Summary KEMET Electronics / YAGEO Group is seeking a Distribution Development Representative in the ... Our customers design a wide range of electronic products, including robotics, missiles, medical ...

Aerotek

Sales Development Representative

Woburn, MA · On-site

$131K/yr

The Sales Development Representative is responsible for learning the fundamentals of recruiting and ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

CarGurus

Business Development Representative

Boston, MA · On-site

$56K - $70K/yr

US Business Development Representative Join our dynamic team as a US Business Development Representative, where you'll play a pivotal role in acquiring new customers and providing exceptional service ...

New

next page

Showing results 1-20

All JobsCustomer Development Representative JobsCustomer Development Representative Jobs in Boston, MA

Customer Development Representative information

See Boston, MA salary details

$36.4K

$63.5K

$99.9K

How much do customer development representative jobs pay per year?

As of Jul 4, 2026, the average yearly pay for customer development representative in Boston, MA is $63,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Development Representative vs Sales Development Representative?

AspectCustomer Development RepresentativeSales Development Representative
Primary FocusBuilding customer relationships and understanding client needsGenerating and qualifying sales leads
Required SkillsCommunication, customer service, product knowledgeProspecting, cold calling, lead qualification
Work EnvironmentCustomer-facing, often in account managementOutbound sales, lead generation teams
Common Industry UsageTechnology, SaaS, B2B servicesTechnology, SaaS, B2B sales

While both roles involve engaging with potential or existing clients, Customer Development Representatives focus on nurturing relationships and understanding customer needs, whereas Sales Development Representatives primarily focus on generating and qualifying leads to support sales teams. Both roles require strong communication skills and are vital in the sales and customer success processes within similar industries.

What jobs pay 4000 a week without a degree?

A Customer Development Representative typically earns between $500 and $1,500 weekly, so earning $4,000 a week without a degree is uncommon in this role. High-paying jobs that can reach or exceed $4,000 weekly without a degree often include sales positions like real estate agents, certain skilled trades such as electricians or plumbers, and entrepreneurial ventures. Success in these roles usually depends on experience, skills, and performance rather than formal education.

Is SDR the hardest sales job?

The Customer Development Representative (SDR) role is often considered challenging due to its focus on prospecting, cold outreach, and qualifying leads, which require strong communication and resilience. However, the difficulty of sales jobs varies based on individual skills, company environment, and sales targets, so perceptions of difficulty differ among professionals.

What are the key skills and qualifications needed to thrive as a Customer Development Representative, and why are they important?

To thrive as a Customer Development Representative, you need strong communication, prospecting, and relationship-building skills, typically supported by a bachelor's degree in business or a related field. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in sales enablement tools are commonly required. Persistence, active listening, and adaptability help candidates excel in engaging prospects and handling objections. These skills are crucial for effectively driving sales growth, building lasting customer relationships, and achieving business targets.

What is a Customer Development Representative?

A Customer Development Representative (CDR) is responsible for identifying and engaging potential customers, often at the early stages of the sales process. They generate leads, qualify prospects, and nurture relationships to help drive sales growth for their company. CDRs typically work closely with sales and marketing teams to ensure a smooth transition from prospecting to the sales closing phase. Their goal is to understand customer needs, provide relevant information, and set up meetings or demos for account executives.

Is SDR a good entry level job?

A Customer Development Representative (SDR) role is often considered a good entry-level position in sales and business development. It typically requires strong communication skills, basic knowledge of CRM tools, and provides opportunities to learn about customer needs and sales processes, making it suitable for those starting their careers in sales or marketing.

What does a customer development representative do?

A customer development representative (CDR) is responsible for engaging with potential and existing customers to understand their needs, promote products or services, and generate sales leads. They often use communication skills, CRM tools, and sales strategies to build relationships and support business growth.

What are some common challenges faced by Customer Development Representatives, and how can they be overcome?

Customer Development Representatives often face challenges such as handling customer objections, managing a high volume of outreach, and maintaining motivation during periods of rejection. To overcome these, it's helpful to develop strong active listening skills, use proven objection-handling techniques, and rely on supportive team collaboration. Regularly setting achievable goals and leveraging CRM tools can also help stay organized and maintain a positive workflow.
What are popular job titles related to Customer Development Representative jobs in Boston, MA? For Customer Development Representative jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Customer Development Representative jobs in Boston, MA look for? The top searched job categories for Customer Development Representative jobs in Boston, MA are:
Customer Development Representative jobs near you
Customer Development Representative

Customer Development Representative

Crown Linen Service Inc

Brockton, MA • On-site

$65K - $90K/yr

Full-time

Posted 24 days ago

Job description

Position Summary
At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers.
What You'll Do
Sales & Growth Focus
  • Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts.
  • Identify and close upsell and cross-sell opportunities for additional products and value-add services.
  • Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account.
  • Partner with sales and service leadership to develop customized customer-growth plans and closing strategies.
  • Collaborate with production and service teams to ensure a smooth rollout of new business wins.

Customer Engagement & Value Creation
  • Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence.
  • Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow.
  • Position Crown Linen as a strategic business partner, not just a vendor.
  • Gather customer feedback and relay insights that drive innovation and service improvements.

Sales Execution & Reporting
  • Maintain a healthy pipeline of opportunities within assigned routes and accounts.
  • Log all activity in the CRM, including visits, proposals, and closed business.
  • Meet or exceed monthly and quarterly goals for incremental revenue growth.
  • Provide weekly updates highlighting wins, opportunities, and competitive activity.
What You'll Bring
  • 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries.
  • Proven record of success upselling, cross-selling, or expanding services within an existing customer base.
  • Exceptional relationship-building and consultative selling skills.
  • Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike.
  • Self-starter with a hunter's mindset and a passion for achieving measurable results.
  • Valid driver's license and clean driving record.
  • Proficiency with CRM systems, Microsoft Office, and route-management tools.
How You'll Be Measured
  • Incremental revenue growth (upsell/cross-sell)
  • Product placement growth per account
  • Share-of-wallet expansion
  • Number of qualified opportunities identified and closed
  • Customer visit frequency and engagement quality
Why You'll Love It Here
  • Competitive base salary ($65K) plus uncapped earning potential (up to $90K OTE).
  • Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence.
  • Supportive leadership, extensive training, and the freedom to own your territory.
  • The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Apply