Customer Development Manager Salary Jobs in Rome, GA

Are you looking for more?
 

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Talent Development Manager is a leading performer that is responsible for designing, managing, and executing talent development programs aimed at improving employee skills, leadership capabilities, and overall organizational effectiveness. This role collaborates closely with HR teams and business leaders to ensure talent initiatives align with business objectives, fostering a culture of continuous learning and growth.

What you'll do:

• Develop, implement, and manage comprehensive talent development programs focused on leadership, professional development, and skill enhancement.
• Customize programs to address specific business needs, ensuring alignment with organizational goals and future talent requirements.
• Partner with key stakeholders to assess talent gaps and design development initiatives that address those gaps effectively.
• Work closely with HR business partners, department heads, and executives to ensure alignment of talent development initiatives with business strategies.
• Serve as a liaison between talent development and other HR functions, ensuring that initiatives such as performance management, succession planning, and employee engagement are integrated with development programs.
• Maintain strong relationships with external vendors, trainers, and subject matter experts to bring innovative development solutions to the organization.
• Manage the scheduling, resources, and delivery of training sessions, workshops, and coaching initiatives across various functions and departments.
• Develop and monitor budgets for talent development programs, ensuring efficient use of resources.
• Use data-driven insights to measure the effectiveness of talent programs, tracking metrics such as participation rates, employee feedback, and skill improvements.
• Regularly review and update talent programs based on business needs and feedback, making adjustments to improve learning outcomes.
• Prepare reports and presentations for senior leadership that highlight the impact of talent development programs and recommend future initiatives.
• Perform other duties as needed.

What you have:

• Bachelor's degree in a related field or equivalent education and/or experience.  
• 6-8 years of job-related experience or equivalent education and/or experience.  

What you're good at:

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Recognized cross-functionally as an expert within one or two subject matter areas.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

What else?

• Temporary indirect reporting relationships may exist while working as Project lead. May be required to act in senior role, providing task related advice and direction to junior team members.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.