Customer Development Executive Jobs in New York (NOW HIRING)

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. 

At Encore, Business Development Executives sit at the front of our growth engine. They are experienced B2B sales hunters who create their own opportunities, build their own pipeline, and turn prospects into long term partners. They do not wait for leads to show up in their inbox, they go out and find the right customers, start the right conversations, and keep showing up until there is a clear yes or no.

This role is focused on developing new business within a defined territory, while building and expanding Encore’s presence across the region. You will spend your time identifying target accounts, meeting with decision makers, and positioning Encore’s inspection, service, monitoring, and project offerings as the best solution for their buildings and portfolios.

You are not selling something that sits on a shelf. You are selling services that protect people, property, and businesses. Every inspection agreement you close generates immediate revenue and creates recurring service opportunities and future project work that will fuel our growth for years to come. This role isn’t just about closing deals, it’s about helping build Encore’s future book of business. If you enjoy owning a territory, setting clear goals, and doing the daily work it takes to build a strong pipeline, you will do well here. The people who excel in this role are competitive in a healthy way, thoughtful about how they plan their week, and steady enough to stay focused through the ups and downs of a sales cycle. If that sounds like you, this role will give you plenty of room to grow and to see the direct impact of your work.

You focus on new business in your territory, from targeting the right accounts and opening doors to turning first meetings into signed inspection and service agreements. In this role, you will:

• Master Encore’s value proposition and communicate it clearly in person, on the phone, and in writing.
• Build and execute a territory plan that focuses on high potential accounts and sectors.
• Use tools such as Convex Atlas and ZoomInfo to identify target accounts, build prospect lists, and prioritize outreach.
• Prospect consistently through cold calls, emails, networking, social selling, and referrals to keep your pipeline full.
• Meet executives and decision makers to understand their operations, compliance requirements, budget drivers, and risk exposure.
• Develop and maintain strong relationships with key contacts, so Encore is top of mind when fire protection decisions are made.
• Serve as the primary point of contact for new inspection, service, and project opportunities within your territory.
• Work with internal teams to scope work and build clear, accurate proposals and inspection agreements that align with customer needs and Encore standards.
• Use HubSpot as your system of record to track activity, manage opportunities, organize follow ups, and maintain an accurate forecast.
• Leverage Dealhub as needed for quoting and deal support to ensure pricing and terms align with company guidelines.
• Accurately forecast your pipeline and deliver against monthly, quarterly, and annual sales targets.
• Coordinate a smooth handoff of new customers to operations, service, and account management so work can be delivered as promised.

• Three to five years of proven B2B sales experience, ideally in a service-based industry such as building services, facilities, construction, or related field
• A track record of meeting or exceeding new business targets, with the ability to discuss year-over-year performance in terms of revenue and margin
• Zero hesitation around outbound prospecting, including cold calling, networking, asking for referrals, and maintaining consistent follow-up
• Business acumen and presence to have meaningful conversations with business leaders about safety, compliance, risk, and return on investment
• A disciplined, process-driven approach to managing your pipeline and documenting activity in a CRM
• Independence and time management skills to plan your week, manage your territory, and thrive without constant supervision
• Strong verbal and written communication skills, including the ability to lead meetings, write clear follow-up emails, and present proposals
• General proficiency with technology, including Microsoft Office or Google Workspace, especially Excel or Sheets for basic tracking and analysis

What Will Make You Stand Out?

• You have experience selling fire protection, life safety, mechanical, or other recurring service contracts.
• You are familiar with prospecting and sales tools such as HubSpot, Convex Atlas, ZoomInfo, Dealhub, or similar platforms.
• You have existing relationships with property managers, facility managers, building owners, or general contractors in the region.
• You have prior experience selling in a private equity-backed organization with clear KPIs and defined growth targets.

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At Encore, we’re all about creating a culture where success is celebrated. We recognize that our work makes people’s lives safer, and we reward those who contribute to our growth. Here’s what you can expect: 

• Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Expected salary ranges between $70,000 - $80,000 per year. No matter how you found us, we’re all about growth - yours and ours. While we’re required to post salary ranges (because transparency matters), we strongly encourage you to apply even if your expectations don’t line up exactly with the numbers. We’re a fast-evolving company with roles, projects, and opportunities that often go beyond what’s listed online. If you’re excited about the work we’re doing and the culture we have, we’d love to hear from you.

• Purpose-Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.  

• Flexible Dress Code: Upon joining, you’ll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we’ll dress up when the situation calls for it.  

• People-Focused Culture: We know our greatest strength is our people. That’s why we’ve built a culture that encourages experimentation, learning, and improving together. You’ll have the space to share your ideas and help shape a company that is constantly growing.  

• Tools for Success:Access to leading-edge web-based productivity tools.  

• Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.  

• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.  

• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. 

Encore Fire Protection is an Equal Opportunity Employer. 

Encore Fire Protection is an E-Verify Employer. 

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminatebased ongender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.