Customer Data Jobs in Alberta (NOW HIRING)

Description

Our team and what we'll accomplish together

Join the Communications & Personalization (C&P) team and help drive the future of marketing innovation! Our vision is to Reinvent how we engage with our customers-delivering highly relevant messages on their preferred channels at the perfect moment to maximize sales, ROI, and operational efficiency, all powered by automation and AI. . We are seeking an exceptional Growth Analyst to deliver actionable insights, visualize campaign performance, and influence marketing and digital stakeholders through powerful data storytelling and presentation.
What you'll do

• Drive Performance and Insights: Partner daily with Growth Strategy Leads to monitor portfolio performance, conduct weekly pulse checks, and perform deep-dives on underperforming portfolios. Identify what is (and isn't) working, analyze KPI shifts, and recommend new actionable data-driven opportunities.
• Deliver Customer-Centric Insights: Generate customer-centric insights from existing customer data to transform and optimize 1:1 customer experiences. Deliver insights to refine customer targeting and contact strategy (e.g., optimal 1:1 medium, frequency, and number of contacts based on customer lifecycle) to ensure the right message is delivered to the right customer at the right time, through the right medium
• Data Visualization and Reporting: Build dynamic data dashboards in collaboration with Growth Strategy Leads to unlock on-demand campaign performance insights.
• Stakeholder Influence: Transform complex data findings into compelling, accessible, executive-level presentations for all organizational levels. Influence stakeholders to align on new opportunities using high-impact, data-driven insights.
• Data Quality and Agility: Evaluate the effectiveness and accuracy of data sources and collection methodologies, highlighting improvement opportunities to the data enablement team. Operate in a fast-paced, agile environment, adapting to dynamic and evolving needs for campaign performance and insights.

Qualifications

What you bring

• 5+ years of proven experience in business growth analysis, market/business intelligence, and database marketing or data warehousing environments. 
• Strong Expertise in 1:1 comms (Email, SMS, Push notifications, OB calling) performance analysis, insights generation, and identifying growth opportunities.
• A proactive, entrepreneurial, and continuous improvement mindset, and you love continuously looking for what works, what does not, and identifying new opportunities
• Advanced SQL proficiency for querying and manipulating large-scale relational databases, with primary hands-on experience in BigQuery. Skilled in writing complex queries, aggregating and segmenting customer data, and building reusable logic for recurring reporting. 
• Ability to translate ambiguous business questions into structured data pulls with minimal guidance. Experience working directly with marketing or CRM data models (e.g., customer lifecycle, campaign response, contact history tables).
• Python proficiency for automating data workflows, scheduling recurring extracts, and light data transformation. Experience working in Google Cloud Platform (GCP) environments, particularly in conjunction with BigQuery. 
• Excellent communication skills for articulating performance, insights, and opportunities to stakeholders and leadership through compelling storytelling.
• Hands-on experience building automated, self-serve dashboards and executive-level visualizations using tools such as Tableau or Looker 
  

Great-to-haves

• Experience in the Telco industry and understanding of Telco market dynamics to inform and influence strategy.
• Familiarity with Postgres is a plus.
• Familiarity with infrastructure-as-code and CI/CD practices using Terraform or Pulumi is a plus.

What we give back to you

• A highly-engaged, dynamic and collaborative environment. 
• A place that embraces our core values: Spirited teamwork, Courage to innovate, Embrace change, Initiate opportunity, and a Passion for growth
• Opportunities for personal development through training, networking, and career development
• Flexible work styles with the ability to work in and out of the office 
• An organization that actively supports you giving back to the community you live in
• An organization that is committed to Diversity & Inclusion exemplified by our diverse, global team member-led resource groups and our commitment to ensuring