Connecting with our customers to conduct requirement gathering and performing data validations * Mapping and transforming data using various techniques (ex. XSLT, MapForce, scripting, etc.) based on ...
Connecting with our customers to conduct requirement gathering and performing data validations * Mapping and transforming data using various techniques (ex. XSLT, MapForce, scripting, etc.) based on ...
Connecting with our customers to conduct requirement gathering and performing data validations * Mapping and transforming data using various techniques (ex. XSLT, MapForce, scripting, etc.) based on ...
Connecting with our customers to conduct requirement gathering and performing data validations * Mapping and transforming data using various techniques (ex. XSLT, MapForce, scripting, etc.) based on ...
In this role, you will lead customer journey work for priority services - bringing together customer insights, data, and collaboration across teams to identify opportunities for improvement. You will ...
New
In this role, you will lead customer journey work for priority services - bringing together customer insights, data, and collaboration across teams to identify opportunities for improvement. You will ...
New
This individual plays a critical role in enabling effective marketing execution, protecting customer data, and improving decision-making through high-quality data. Essential Duties and ...
This individual plays a critical role in enabling effective marketing execution, protecting customer data, and improving decision-making through high-quality data. Essential Duties and ...
Interpret customer data, feedback, and inputs to relay opportunities across departments. * Coach ... and support fellow team members to build a culture of excellence and continuous improvement. What ...
New
Interpret customer data, feedback, and inputs to relay opportunities across departments. * Coach ... and support fellow team members to build a culture of excellence and continuous improvement. What ...
New
Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files * Outstanding customer service and verbal communication skills
New
Quick apply
Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files * Outstanding customer service and verbal communication skills
New
Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files * Outstanding customer service and verbal communication skills
Quick apply
Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files * Outstanding customer service and verbal communication skills
Translating customer insights and voice-of-customer data into actionable improvements through journey mapping, performance analysis, and experience optimization Digital Roadmap & Innovation
Translating customer insights and voice-of-customer data into actionable improvements through journey mapping, performance analysis, and experience optimization Digital Roadmap & Innovation
You'll lead the end-to-end product lifecycle of the Customer Portal, define the roadmap, prioritize enhancements, and use data-driven insights to deliver measurable value in partnership with ...
New
You'll lead the end-to-end product lifecycle of the Customer Portal, define the roadmap, prioritize enhancements, and use data-driven insights to deliver measurable value in partnership with ...
New
Translating customer insights and voice-of-customer data into actionable improvements through journey mapping, performance analysis, and experience optimization Digital Roadmap & Innovation
New
Quick apply
Translating customer insights and voice-of-customer data into actionable improvements through journey mapping, performance analysis, and experience optimization Digital Roadmap & Innovation
New
Conducting customer-facing strategic workshops and assessments of existing data platforms to create recommendations on how to best modernize their data platform using the Fabric and Azure Synapse.
Conducting customer-facing strategic workshops and assessments of existing data platforms to create recommendations on how to best modernize their data platform using the Fabric and Azure Synapse.
Head of Marketing Technology
Calgary, AB · On-site
$120 - $160/hr
Own the data schema and governance for customer data across CDP and CRM platforms * Build and maintain multi-touch attribution models across devices and channels * Set up and embed A/B testing and ...
Head of Marketing Technology
Calgary, AB · On-site
$120 - $160/hr
Own the data schema and governance for customer data across CDP and CRM platforms * Build and maintain multi-touch attribution models across devices and channels * Set up and embed A/B testing and ...
We're investing in a modern, governed data platform - one where our customers and partners are understood in one place, and every policy, claim, call and service event connects back to them. We're ...
New
We're investing in a modern, governed data platform - one where our customers and partners are understood in one place, and every policy, claim, call and service event connects back to them. We're ...
New
Data Scientist
Calgary, AB · Hybrid
CA$131K - CA$150K/yr
We're looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity ... Suggest and proactively pursue new questions about our business, product, and customers that lead ...
Data Scientist
Calgary, AB · Hybrid
CA$131K - CA$150K/yr
We're looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity ... Suggest and proactively pursue new questions about our business, product, and customers that lead ...
Compliance with the law is just our starting point, as we passionately pursue opportunities to demonstrate respect for our customers and their data through transparent, robust, and ethical data ...
Compliance with the law is just our starting point, as we passionately pursue opportunities to demonstrate respect for our customers and their data through transparent, robust, and ethical data ...
Compliance with the law is just our starting point, as we passionately pursue opportunities to demonstrate respect for our customers and their data through transparent, robust, and ethical data ...
Compliance with the law is just our starting point, as we passionately pursue opportunities to demonstrate respect for our customers and their data through transparent, robust, and ethical data ...
You will also work closely with the various Marketing channels, Product, Data Analytics, and other teams to improve customer experience and retention outcomes, and serve as the primary retention ...
You will also work closely with the various Marketing channels, Product, Data Analytics, and other teams to improve customer experience and retention outcomes, and serve as the primary retention ...
Designing data-informed programs based on predictive models, machine-learning triggers and customer lifecycle insights working alongside Data Science and BI teams * Shaping and adjusting customer ...
Designing data-informed programs based on predictive models, machine-learning triggers and customer lifecycle insights working alongside Data Science and BI teams * Shaping and adjusting customer ...
Data Integration Analyst
Calgary, AB · Hybrid
CA$2.0K/wk
... customers. Our best Analysts are progressive thinkers, with solid experience in retail ... The Data Integration Analyst supports and improves enterprise information systems that enable ...
Data Integration Analyst
Calgary, AB · Hybrid
CA$2.0K/wk
... customers. Our best Analysts are progressive thinkers, with solid experience in retail ... The Data Integration Analyst supports and improves enterprise information systems that enable ...
Data Integration Analyst
Calgary, AB · Hybrid
CA$53K - CA$88K/yr
... customers. Our best Analysts are progressive thinkers, with solid experience in retail ... The Data Integration Analyst supports and improves enterprise information systems that enable ...
Data Integration Analyst
Calgary, AB · Hybrid
CA$53K - CA$88K/yr
... customers. Our best Analysts are progressive thinkers, with solid experience in retail ... The Data Integration Analyst supports and improves enterprise information systems that enable ...
Customer Data information
What is the difference between Customer Data vs Customer Support Specialist?
| Aspect | Customer Data | Customer Support Specialist |
|---|---|---|
| Primary Role | Collecting, analyzing, and managing customer information | Assisting customers with inquiries, troubleshooting, and support |
| Required Skills | Data analysis, database management, attention to detail | Communication, problem-solving, customer service |
| Work Environment | Data teams, analytics departments, office settings | Customer service centers, call centers, office settings |
| Common Certifications | Data analysis certifications, CRM software training | Customer service certifications, communication skills training |
Customer Data professionals focus on managing and analyzing customer information to support marketing and business decisions, while Customer Support Specialists directly assist customers with their issues. Both roles are essential in customer-centric industries but serve different functions within the customer experience ecosystem.
What cities in Alberta are hiring for Customer Data jobs? Cities in Alberta with the most Customer Data job openings:
Other
This job post has expired 1 day ago. Applications are no longer accepted.
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
18th of 82 rated telecommunications companies
Job description
Description
Join our team
Do you thrive in a fast-paced, team centric environment? Are you a detailed-oriented individual who loves solving problems by leveraging creative solutions? Do you want to be in a space where your knowledge and experience are used and fostered? Read on as this is the job for you!
As a key member of the TELUS Health team, you will be joining a growing team of Analysts in transforming and converting health data for Canadian physicians on a TELUS EMR (Electronic Medical Record) platform. This exciting opportunity will allow you to leverage your experience and skillset within an innovative and collaborative environment while performing meaningful work that is crucial to the success of our TELUS Health EMR platforms.
Here's how
As part of the team, you'll be responsible for:
Extracting data from various source systems and data stores by performing light business coding (ex. Java, Python, C#, etc.)
Connecting with our customers to conduct requirement gathering and performing data validations
Mapping and transforming data using various techniques (ex. XSLT, MapForce, scripting, etc.) based on customer input and requirements
Performing ad-hoc queries (ex. SQL, LINQ, etc.) and reports to analyse customer data before and after migration
Planning and performing go-live transformation and validation to ensure no data is lost or corrupted
Executing production data migrations (requires occasional evening/weekend work)
Collaboration with various teams across the business to identify roadblocks and resolve issues, to ensure timely completion for each project
Contributing to on-going development and refinement of data migration tools and processes
Tracking issues, communicating project status, and managing project risk
What You Bring
Required Experience
- Graduation from a post-secondary institution with a Diploma specializing in related technologies
- 1 year minimum experience working on data transformation, development, or school related projects
Technical Knowledge
SQL/TSQL
Data Transformation Scripting and Mapping (ex. XML, XSL/XPath)
Familiarity with databases such as MSSQL, Oracle, MySQL, etc.
Scripting (ex. Python/Groovy) or development (ex. Java/C#)
Linux/Unix and Groovy an asset
MapForce an asset
Functional Skills
Detail oriented
Avid problem solver
Ability to communicate both verbally and written in English, French is an asset
Ability to multi-task and manage numerous concurrent projects
Strong analysis and problem solving skills with the ability to identify root cause
Ability to communicate in an effective and respectful manner with customers and fellow team members
Self-directed in completing project-based work
Great to Have
Agile & Project Management skills
Understanding of Network Infrastructure
Electronic Medical Records (EMR), Medical or clinical workflow experience
Experience with HL7, CoPD and CDS/CMS XML standards
Experience with the Atlassian tool suite (ex. Jira, Bitbucket, Confluence)