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Customer Counter Associate Jobs in Boston, MA (NOW HIRING)

The Cheese Shop

Deli Counter

Concord, MA · On-site

$20 - $22/hr

... Counter associate to join our team! If you love great food, great conversation, and creating memorable experiences for customers, this is the perfect opportunity for you. We are looking for ...

asburyauto

Parts Counter - Toyota Boston

Medford, MA

$55K - $70K/yr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in ...

asburyauto

Parts Counter - Toyota Boston

Boston, MA

$55K - $70K/yr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in ...

Snow and Jones

Counter Sales

Norwell, MA

$22 - $28/hr

We're looking for an enthusiastic, customer-focused Counter Sales Associate to join our Norwell branch. Whether you have experience in counter sales, inside sales, plumbing supply, HVAC, construction ...

Snow and Jones

Counter Sales

Norwell, MA · On-site

$22 - $28/hr

We're looking for an enthusiastic, customer-focused Counter Sales Associate to join our Norwell branch. Whether you have experience in counter sales, inside sales, plumbing supply, HVAC, construction ...

mSupply

Counter Sales

Malden, MA

$24 - $28/hr

Counter Sales - Malden, MA We are seeking a motivated and customer-focused individual to join our team as a Counter Sales associate in Malden, MA. The ideal candidate will provide excellent service ...

Marcone

Counter Sales

Malden, MA · On-site

$24 - $28/hr

Counter Sales - Malden, MA We are seeking a motivated and customer-focused individual to join our team as a Counter Sales associate in Malden, MA. The ideal candidate will provide excellent service ...

Snow and Jones

Counter Sales

Norwell, MA · On-site

$22 - $28/hr

We're looking for an enthusiastic, customer-focused Counter Sales Associate to join our Norwell branch. Whether you have experience in counter sales, inside sales, plumbing supply, HVAC, construction ...

Granite Group

Counter Sales

Woburn, MA · On-site

$17 - $21.25/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

The Granite Group

Counter Sales

Woburn, MA · On-site

$17.50 - $22/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

Granite Group

Counter Sales

Woburn, MA · On-site

$17 - $21.25/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

Granite Group

Counter Sales

Danvers, MA · On-site

$17.25 - $22.25/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

The Granite Group

Counter Sales

Danvers, MA · On-site

$17.25 - $22.25/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Boston, MA

Customer Counter Associate information

See Boston, MA salary details

$9

$20

$65

How much do customer counter associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer counter associate in Boston, MA is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $20.38 per hour, depending on experience, location, and employer.

How to become an Amazon customer service associate?

To become an Amazon customer service associate, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to use customer service software. The application process involves submitting an online application, completing assessments, and participating in interviews. Prior experience in customer service can be beneficial, and roles often require availability for flexible shifts, including evenings and weekends.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Call Center Director, or Customer Experience Director tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, extensive experience, and sometimes specialized certifications, and they involve overseeing large teams or strategic planning within organizations.

What are the key skills and qualifications needed to thrive as a Customer Counter Associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are Customer Counter Associates?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What is a customer store associate?

A customer store associate is an employee who assists customers in retail stores by providing product information, answering questions, and helping with purchases. They often handle transactions at the cash register and maintain the sales floor, requiring good communication and customer service skills.

What are some common challenges faced by Customer Counter Associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What is the work of a customer associate?

A customer counter associate is responsible for assisting customers, answering questions, processing transactions, and providing excellent service at a retail or service counter. They often handle cash, operate point-of-sale systems, and maintain a clean, organized environment to ensure a positive customer experience.
What cities near Boston, MA are hiring for Customer Counter Associate jobs? Cities near Boston, MA with the most Customer Counter Associate job openings:
Customer Counter Associate jobs near you

Deli Counter

The Cheese Shop

Concord, MA • On-site

$20 - $22/hr

Full-time

Posted 6 days ago

Job description

Benefits:
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Training & development

About the Role:
The Cheese Shop in Concord, MA is looking for a passionate and friendly Deli Counter associate to join our team! If you love great food, great conversation, and creating memorable experiences for customers, this is the perfect opportunity for you. We are looking for passionate individuals to help assist our deli making sandwiches and preparing food.  Come be a part of a beloved local institution where your love of specialty foods can truly shine.
Responsibilities:
  • Assist customers at the deli counter with sandwiches, product selection, recommendations, and custom orders
  • Slice, wrap, and package meats and specialty deli items to order
  • Maintain a clean, organized, and fully stocked deli counter display
  • Handle food preparation tasks in accordance with food safety and sanitation standards
  • Process customer transactions accurately and efficiently
  • Receive and rotate deli inventory, checking for freshness and proper storage
Requirements:
  • Prior deli, food service, or specialty food retail experience preferred but NOT necessary 
  • Strong customer service and communication skills
  • Knowledge of or willingness to learn food safety and sanitation best practices
  • Ability to stand for extended periods and lift up to 30 lbs
  • Reliable, punctual, and a true team player
About Us:
The Cheese Shop has been a cherished destination in the heart of Concord, MA, delighting customers with an exceptional selection of artisan cheeses, fine charcuterie, and specialty foods. Our customers keep coming back for our expertly curated products and the warm, knowledgeable service that sets us apart. We take pride in fostering a close-knit, food-loving team where employees grow their culinary knowledge and truly enjoy coming to work every day.