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Customer Counter Associate Jobs in Utah (NOW HIRING)

Parts Associate

Lindon, UT

$14.50 - $19.50/hr

Parts Associate Department : Parts Supervisor: Parts Manager Summary Description Provide courteous ... Resolve difficult customer problems in a courteous and professional manner. Duties ...

We do everything we can to deliver an exceptional customer experience, and that includes delivering ... Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator ...

We do everything we can to deliver an exceptional customer experience, and that includes delivering ... Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator ...

We do everything we can to deliver an exceptional customer experience, and that includes delivering ... Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator ...

Parts Associate

Lindon, UT · On-site

$14.50 - $19.50/hr

Parts Associate Department : Parts Supervisor: Parts Manager Summary Description Provide courteous ... Resolve difficult customer problems in a courteous and professional manner. Duties ...

Parts Associate

Lindon, UT · On-site

$14.50 - $19.50/hr

Parts Associate Department : Parts Supervisor: Parts Manager Summary Description Provide courteous ... Resolve difficult customer problems in a courteous and professional manner. Duties ...

As a Parts Associate, you'll be expected to order parts, identify and record parts needed, and ... We do everything we can to deliver an exceptional customer experience, and that includes delivering ...

Customer Service Associate

Vernal, UT · On-site

$13.75 - $19/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Customer Service Associate

Layton, UT

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Customer Service Associate

Pleasant Grove, UT · On-site

$13 - $18/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Customer Service Associate

Hurricane, UT · On-site

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

Showing results 41-60

Customer Counter Associate information

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities in Utah are hiring for Customer Counter Associate jobs?

Cities in Utah with the most Customer Counter Associate job openings:

$14.50 - $19.50/hr

Full-time

Re-posted 20 days ago


Job description

Job Title: Parts Associate

Department: Parts

Supervisor: Parts Manager

Summary Description

Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Identify correct part numbers specific to a motorcycle. Resolve difficult customer problems in a courteous and professional manner.

Duties & Responsibilities

  • Provide customer service to external customers.
  • Meet customer needs, offers options, resolves problems and follows up with customers.
  • Ensure full customer satisfaction without unnecessarily referring customer to other staff members.
  • Maintain friendly, helpful demeanor.
  • Provide professional, knowledgeable, courteous customer service.
  • Assist customers in locating merchandise, take special orders, answer questions, and communicate policies on returns and exchanges.
  • Monitor for shoplifting.
  • Perform all cashiering functions in accordance with company cash handling policies and procedures.
  • Check price tags for alterations.
  • Does not accept checks unless processed through cross checks.
  • Use appropriate verification procedures for credit card purchases.
  • Keep sales floor neat, clean and fully-stocked.
  • Shelve new stock, inform buyers of fast- and slow-selling stock, maintain thorough knowledge of inventory.
  • Ensure merchandise is attractively displayed.
  • Maintain cashiering desk/areas in a clean, organized fashion.
  • Keep cashiering area well-stocked with necessary supplies, such as shopping bags, credit card drafts, etc.
  • Assist with answering incoming calls and directing them to the appropriate person or department.
  • Make tags for damaged merchandise, deliver daily to designated area.
  • Comply with all company and department policies and procedures.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities

  • None

Qualifications & Job Requirements

  • High School Diploma or equivalent degree or greater required.
  • Experience: 1-3 years of experience required, with 3-5 years preferred; or the equivalent combination of education and experience.
  • Ability to take initiative and problem solve.
  • Excellent verbal and written communication skills.
  • Ability to present oneself as well as the company in a professional manner.
  • Knowledge of applicable laws/policies/principles/etc.
  • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
  • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
  • Attention to detail.
  • Interpersonal skills and customer service skills required.

Physical Demands

  • Requires the use of both hands.
  • Frequently required to bend, climb, stoop, crouch, reach, and lift 50lbs of material.
  • Requires standing and/or walking for extended periods of time.
  • Requires the ability to balance and push an 800+lb motorcycle.

Working Conditions

  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.
  • Frequently works near moving mechanical parts.

In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position.