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Customer Counter Associate Jobs in Connecticut (NOW HIRING)

Bosch-HomeComfort

Counter Sales Associate

East Granby, CT · On-site

$16 - $20/hr

We're looking for an enthusiastic and customer-focused Counter Sales Associate to join our team in East Granby, CT. As the daily face of our organization to our customers, you'll be responsible for ...

U.S. Electrical Services, Inc.

Counter Sales

Putnam, CT · On-site

$16.50 - $21.25/hr

... Associate to join our team. This position will be located in our Putnam, CT location. Job Type: Full-time Key Responsibilities: * Assist customers promptly at the sales counter, by phone, and through ...

GPC - Genuine Parts Company

Store Counter Sales

Middletown, CT · On-site

$16.50 - $21.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

GPC - Genuine Parts Company

Store Counter Sales

Meriden, CT · On-site

$16 - $20.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Genuine Parts Company

Store Counter Sales

Middletown, CT · On-site

$16.50 - $21.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Genuine Parts Company

Store Counter Sales

East Hartford, CT · On-site

$16 - $20.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Genuine Parts Company

Store Counter Sales

Meriden, CT · On-site

$16 - $20.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Genuine Parts Company

Store Counter Sales

East Hartford, CT · On-site

$16 - $20.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

Genuine Parts Company

Store Counter Sales

New Haven, CT · On-site

$16.25 - $21/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

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Showing results 21-40

All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Connecticut

Customer Counter Associate information

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities in Connecticut are hiring for Customer Counter Associate jobs?

Cities in Connecticut with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Counter Sales Associate

Bosch-HomeComfort

East Granby, CT • On-site

$16 - $20/hr

Full-time

Re-posted 12 days ago

Job description

Company Description
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.
Let's grow together, enjoy more, and inspire each other. Work #LikeABosch
• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Balance your life: At Bosch, your job matches your lifestyle.
• Celebrate success: At Bosch, we celebrate you.
• Be yourself: At Bosch, we value values.
• Shape tomorrow: At Bosch, you change lives.
Job Description
We're looking for an enthusiastic and customer-focused Counter Sales Associate to join our team in East Granby, CT. As the daily face of our organization to our customers, you'll be responsible for delivering exceptional service while managing a variety of sales and administrative tasks in a fast-paced environment. This role offers the perfect opportunity to develop your career in a collaborative setting where your contributions directly impact customer satisfaction and business success.
  • Engage with customers daily via phone, email, fax, and in-person interactions to understand their needs and provide tailored solutions
  • Process customer orders accurately and efficiently while maintaining attention to detail and organizational standards
  • Look up, research, and order parts and products, ensuring customers receive the information they need in a timely manner
  • Manage customer relationships by following up on existing orders, communicating delivery schedules, and addressing backorder status
  • Promote and actively support sales promotions and new product offerings to drive business growth
  • Research and resolve customer issues and complaints with empathy and professionalism, turning challenges into opportunities for loyalty
  • Handle pricing reviews, margin analysis, and make appropriate adjustments when warranted to support company objectives
  • Process credit and return requests while maintaining compliance with company policies and procedures
  • Assist with warehouse activities including receiving, restocking, and inventory management to support branch operations
  • Collaborate with regional sales teams, credit departments, billing, shipping, and technical service to deliver premier customer experiences
  • Maintain a commitment to safety protocols and support our Zero Harm culture by reporting incidents and near-misses promptly
  • Perform additional duties as directed to ensure the efficient operation of the branch

Qualifications
**Required Qualifications:**
  • 2-4 years of customer service experience in a sales or retail environment
  • High School diploma or equivalent (or combined education and relevant work experience)
  • Strong interpersonal and customer relationship management skills
  • Excellent communication and organizational abilities
  • Proven ability to work effectively in a team environment within a high-volume, fast-paced setting
  • Strong analytical and problem-solving skills
  • Proficiency with Windows and Microsoft Office software (Word, Excel, Outlook)
  • Cash handling experience and familiarity with point-of-sale (POS) systems
  • Ability to multitask and manage time effectively while maintaining accuracy
  • Demonstrated decision-making capability and attention to detail

**Preferred Qualifications:**
  • Experience in the HVAC, industrial, or manufacturing sales industry
  • Knowledge of inventory management systems and practices
  • Warehouse operations experience
  • Forklift certification or operation experience
  • Experience with customer relationship management (CRM) software

Additional Information
All your information will be kept confidential according to EEO guidelines.

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