Customer Coordinator Jobs in Renton, WA (NOW HIRING)

Company:

Boeing Commercial Airplanes is excited to offer opportunities for an Inspector Customer Coordinator Factory to join our Quality team in Renton and Everett, Washington.

As an Inspector Customer Coordinator in the Factory, you will be essential in maintaining the highest standards of quality and safety during the inspection process. Your role will involve collaborating with customer inspectors to ensure that fabricated parts, assemblies, and systems meet stringent quality specifications. You will leverage your expertise to troubleshoot issues and implement corrective actions while working closely with engineering and quality assurance teams to drive continuous improvement. This position requires a keen eye for detail, as well as the ability to navigate confined spaces, including accessing wing fuel cells through an opening of 17.75" x 10.00". To ensure your effectiveness in this role, certification for visual acuity and color perception may be necessary, along with an annual fit test to confirm your readiness for confined space work.

You will play a critical role in upholding our commitment to safety and quality standards, ensuring that all operations meet regulatory compliance and operational excellence. If you are detail-oriented, possess strong technical skills, and thrive in a collaborative environment, we invite you to apply and be a part of our mission to deliver excellence in aviation.

Position Responsibilities:

• Coordinate and monitor the work of customer inspectors performing fabrication, assembly, installation, and testing inspections throughout the manufacturing process.

• Address customer inquiries regarding quality procedures, manufacturing functions, engineering drawing interpretations, and contractual agreements.

• Work with and oversee lower classified inspectors to ensure thorough inspections of items before customer review.

• Initiate and document any nonconforming materials, hardware, or assemblies according to specifications and procedures.

• Perform audits and surveillance of all manufacturing and quality assurance processes to ensure compliance.

• Troubleshoot problems and develop plans to resolve issues, investigating Trouble Reports as required.

• Plan and arrange the sequence of work assignments for yourself and lower classified inspectors, coordinating with responsible personnel.

• Collaborate with other quality groups, departments, the FAA, and customers to accomplish work assignments.

• Use and interpret production flow charts, shop mathematics, and quality documents to complete work assignments.

• Conduct shakedown inspections of parts, assemblies, and installations for alignment, fit, and compliance with specifications.

• Review the area for cleanliness and ensure it is safe and accessible for customer or FAA inspections.

• Coordinate the scheduling of anticipated customer or FAA inspections, notifying appropriate parties as required.

• Perform inspections on behalf of customers when their representatives are unavailable, ensuring thorough evaluations.

• Supply customers with sensitive Non-Conformance Records (NCR) for their review and maintain accurate documentation.

• Maintain personal certifications required for the coordinator role based on program needs.

Physical Demands and Potential Hazards:

• Perform physical tasks that include lifting weights ranging from 10-15 lbs to 15-35 lbs.

• Engage in various movements such as reaching, handling, turning, twisting, lifting, lowering, climbing, balancing, bending, kneeling, crouching, and squatting.

• Work in environments that may involve contact with metals, solvents, and coolants.

• Operate in proximity to moving parts and tools, sharp cutters, and potential slipping hazards.

• Adapt to varying noise levels and atmospheric conditions.

• Utilize personal safety gear to protect face/eyes, hands/arms, and feet while performing job duties.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee

Resumes of current Puget Sound Boeing employees submitted via "Find Jobs" in Boeing/Workday will be considered as this job is not installed in QTTP (Quality Through Training Program).

Basic Qualifications:

• 3+ years of experience in Quality Assurance, working with manufacturing procedures and company standards.

• 3+ years of experience reading and interpreting engineering drawings.

• Ability to work in Confined Spaces (work within or pass through). Entry diameter 9.5"X17.7".

• Ability to complete Fall Protection Training.

• Proficiency in reading, writing, and speaking English.

Preferred Qualifications:

• Experience in Quality Management Systems (QMS).

• Experience working with (CMES) Common Manufacturing Execution System or Velocity.

Conflict of Interest:
Successful candidates for this position must successfully complete the Company's Conflict of Interest (COI) assessment process.

Typical Education & Experience:

High school graduate or GED preferred.

Relocation:

• Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Union Representation Statement:

This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.

Shift Work Statement:

• This position is for a variety of shifts

Total Rewards & Pay Transparency:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay: $31.32 [Min pay rate]/hour, with potential to earn up to $59.47 [Max pay rate]/hour in accordance with the terms of the relevant collective bargaining agreement

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning