Customer Communications Associate Jobs in Illinois

The Communications Specialist, Website & Content supports the development, maintenance, and publishing of content across CDW's corporate digital channels. This role helps ensure website and newsroom content is accurate, timely, engaging, and aligned to CDW's brand and business priorities. The role is ideal for an early-career communications professional who is eager to build skills in corporate communications, digital content, storytelling, and content operations.

What you'll do

• Support day-to-day updates to CDW's corporate newsroom, website, and digital content platforms.
• Draft, edit, proofread, and publish clear and engaging digital content aligned to CDW's voice, brand, and messaging.
• Partner with Corporate Communications, Marketing, Investor Relations, and other internal teams to gather information and support content needs.
• Help maintain accuracy of corporate content, including company information, executive biographies, newsroom materials, and web pages.
• Support basic SEO and emerging GEO best practices by helping ensure content is clear, accurate, searchable, and well organized.
• Assist with content calendars, workflow tracking, approvals, and publishing timelines.
• Review website and content performance data to help identify opportunities for updates or improvements.
• Support administrative and operational needs related to content management, vendor coordination, and team processes.

What we expect of you
Minimum basic requirements

• Bachelor's degree in Communications, Marketing, Digital Media, Journalism, English, or related field.
• Internship, academic, project-based, or up to 2 years of experience in communications, marketing, digital content, journalism, or related work OR 4 years of experience in communications, marketing, digital content, journalism, or related work
• Strong writing, editing, proofreading, and attention to detail.
• Ability to organize work, manage deadlines, and follow established processes.
• Interest in digital content, corporate storytelling, website management, and communications.
• Comfort learning new tools, platforms, and processes.
• Ability to collaborate with team members and cross-functional partners.

Preferred skills, experience, and qualities

• Internship or project experience supporting communications, marketing, web content, social media, journalism, or digital publishing.
• Familiarity with content management systems or willingness to learn.
• Basic understanding of SEO, digital content best practices, or web writing.
• Strong curiosity and willingness to learn about B2B technology and corporate communications.
• Comfort working with evolving digital and AI tools.
• Analytical mindset with interest in using data to improve content effectiveness.

Pay range: $58,000 - $80,400 depending on experience and skill set
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organization

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do-it's how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.

As a fullstack, fulllifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.