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Customer Care Professional Jobs in Rosharon, TX (NOW HIRING)

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Pasadena, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

Openwork

Healthcare Staffing Coordinator

Houston, TX · On-site

$16.25 - $21/hr

... customer experience. You will work closely with clients, healthcare professionals, recruiters, and internal teams to ensure staffing needs are communicated effectively and opportunities are acted on ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

By combining customer care, sales, and operational responsibilities, this position directly ... A courteous and professional demeanor * Comfortable with utilizing technology and strong computer ...

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All JobsCustomer Care Professional JobsCustomer Care Professional Jobs in Rosharon, TX

Customer Care Professional information

See Rosharon, TX salary details

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How much do customer care professional jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer care professional in Rosharon, TX is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.35 per hour, depending on experience, location, and employer.

What is a customer care professional?

Customer Care Professionals are individuals who assist customers by addressing inquiries, resolving issues, and providing information about a company's products or services. They typically work through various channels such as phone, email, chat, or in-person interactions. Their goal is to ensure customer satisfaction, build loyalty, and handle concerns efficiently and courteously. Customer Care Professionals often need strong communication, problem-solving, and interpersonal skills to succeed in their roles.

What are the key skills and qualifications needed to thrive as a customer care professional?

To thrive as a Customer Care Professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Patience, empathy, and resilience are standout soft skills for managing challenging interactions and building rapport. These skills ensure positive customer experiences, effective issue resolution, and contribute to customer retention and satisfaction.

What are some common challenges faced by customer care professionals, and how are they typically addressed by employers?

Customer Care Professionals often encounter challenges such as managing high call volumes, handling difficult or upset customers, and staying updated with company policies and products. Employers usually provide support through robust training programs, clear escalation procedures, and access to knowledge bases or support tools. Many companies also promote teamwork and regular feedback sessions to help professionals share best practices and reduce stress, creating a supportive environment focused on continuous improvement.

Is remote customer care professional a stressful job?

A remote customer care professional role can be stressful due to high call volumes, dealing with upset customers, and meeting performance metrics. However, it often offers flexible schedules and the ability to work from home, which can help manage stress levels. Success in the role depends on communication skills, patience, and the ability to handle challenging situations.

What cities near Rosharon, TX are hiring for Customer Care Professional jobs?

Cities near Rosharon, TX with the most Customer Care Professional job openings:

Customer Care Professional jobs near you
Infographic showing various Customer Care Professional job openings in Rosharon, TX as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $31,614 per year, or $15.2 per hour.

CSR

La Familia Insurance

Houston, TX • On-site

$14 - $18/hr

Full-time

Re-posted 4 days ago

Job description

The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective communication, accurate policy management, and proactive problem-solving. Representatives also support office operations by handling payments, maintaining records, marketing services, and ensuring compliance with company policies. By combining customer care, sales, and operational responsibilities, this position directly contributes to customer satisfaction, retention, and the overall growth of La Familia Auto Insurance.


Duties and responsibilities


  • Provide excellent customer service by greeting and assisting all customers and visitors

  • Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines

  • Identify opportunities to upsell or cross-sell based on customer needs

  • Handle customer documentation and maintain accurate policy records (IE, uploads, underwriting processes, photos).

  • Verify coverage for customers, confirm policy changes, and provide proof of insurance documents to customers.

  •  Troubleshoot customer issues, resolve them quickly, and work to build and maintain strong customer relationships. 

  • Ensure company policies are followed and sales requirements are met daily, weekly, and monthly to ensure commission opportunities are met.

  • Handle cash, process payments, reconcile daily cash/credit card transactions, and make timely bank deposits following the company’s cash handling policy.

  • Make outbound calls for payment reminders, promotions, and marketing campaigns; answer inbound customer and carrier calls professionally

  • Participate in marketing activities, including visiting local businesses, distributing flyers, and promoting services on social media

  • Maintain office cleanliness and organization, including basic cleaning such as floors, glass, disinfecting bathrooms, and trash removal

  • Work at various office locations within the assigned region as needed.   

  • Open and close the office as required.  Setting alarms prior to leaving the office at closing and disarming alarms when entering the office. 

  • Obtain and maintain all required licenses and certifications

  • Miscellaneous


Qualifications

  • Must be at least 18 years old

  • High school diploma or equivalent

  • Bilingual in Spanish preferred

  • Strong customer service and communication skills

  • Ability to actively listen

  • Expert attention to detail

  • A courteous and professional demeanor

  • Comfortable with utilizing technology and strong computer skills.

  • Ability to multitask

  • Prior experience with in-person customer service and phone-based, ideally with a sales component

  • Motivated to sell and meet individual customer needs.

  • Ability to work well in a team environment, maintaining a professional and respectful demeanor at all times.

  • Must be authorized to work in the United States. La Familia follows all State and Federal laws.

  • Willing to submit to a background screening. Required to be Licensed by the Texas Department of Insurance.

  • Sales or insurance experience preferred.

  • Available to work Monday through Saturday, 9 - 7, and rotating Sunday 11-5

  • Continuous education required: on-site training, workshops, coaching 1:1s.  Travelling to another location in the region may be required.


Monday - Friday 10:00AM - 7:00PM
Saturday 10:00AM - 6:00PM
Sunday 11:00AM - 5:00PM (Rotating Shift)

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