1

Customer Care Associate Jobs in Ridgeland, MS (NOW HIRING)

Customer Service Associate

Pearl, MS · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Jackson, MS

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Jackson, MS · On-site

$13.75 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Pearl, MS

$12 - $16.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Customer Service Associate

Pearl, MS · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Jackson, MS · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Pearl, MS · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Flowood, MS · On-site

$12.25 - $16.75/hr

Pay Transparency Customer Service Associate. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser

Customer Service Associate

Jackson, MS · On-site

$13.75 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Pearl, MS · On-site

$12 - $16.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Customer Service Associate

Pearl, MS · On-site

$12.50 - $17.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Be Seen First

We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest ... Customer Service & Sales Associate Expectations: * Help local business owners save money on their ...

Customer Service Team Member

Madison, MS · On-site

$11.75 - $16.25/hr

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping ...

Customer Service Team Member

Madison, MS · On-site

$11.75 - $16.25/hr

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping ...

Customer Service Team Member

Madison, MS · On-site

$11.75 - $16.25/hr

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping ...

Customer Service Team Member

Madison, MS · On-site

$11.75 - $16.25/hr

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping ...

Customer Service Team Member

Madison, MS

$11.75 - $16.25/hr

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping ...

Customer Service Associate I

Ridgeland, MS · On-site

$12.50 - $17/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Canton, MS · On-site

$12.25 - $17/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Pearl, MS · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Showing results 21-40

Customer Care Associate information

See Ridgeland, MS salary details

$7

$14

$22

How much do customer care associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer care associate in Ridgeland, MS is $14.28, according to ZipRecruiter salary data. Most workers in this role earn between $11.63 and $16.01 per hour, depending on experience, location, and employer.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Ridgeland, MS?

The most popular types of Customer Care jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Customer Care Associate jobs?

Cities near Ridgeland, MS with the most Customer Care Associate job openings:

Infographic showing various Customer Care Associate job openings in Ridgeland, MS as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $29,700 per year, or $14.3 per hour.

Customer Service Associate

Variety Stores LLC

Pearl, MS • On-site

$12 - $16.75/hr

Full-time, Part-time

Re-posted 19 days ago


Job description

Summary

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

  • Retail store environment where extended periods of standing are required
  • Retail store stockroom environment subject to fluctuations in temperature
  • Frequent lifting and maneuvering of merchandise and displays.
  • Exposure to dust and extreme temperatures while unloading trailers.
  • Scheduled work hours may vary, including evenings and weekends.
  • Occasional use of ladders is required.