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Customer Care Associate Jobs in Raynham, MA (NOW HIRING)

School of Rock

Customer Care Associate

Bristol, RI · On-site

$15.25 - $21/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

SafeSplash

Customer Care Associate

Bristol, RI · On-site

$17 - $18/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...

Youth Enrichment Brands

Customer Care Associate

Bristol, RI · On-site

$15.25 - $21/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...

Primo Brands

Customer Care Representative

Norton, MA · On-site

$18.15 - $19.15/hr

... our team as a Customer Care Representative . In this role you will provide expert customer ... At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our ...

Primo Brands

Customer Care Representative

Norton, MA · On-site

$18.15 - $19.15/hr

... our team as a Customer Care Representative . In this role you will provide expert customer ... At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our ...

Primo Brands

Customer Care Representative

Norton, MA · On-site

$18.15 - $19.15/hr

... our team as a Customer Care Representative . In this role you will provide expert customer ... At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our ...

Zelis

Customer Care Specialist

Boston, MA

$18.50 - $24.50/hr

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Position Overview Handles more complex customer issues and provides guidance to other ...

Sturdy Memorial

Patient Care Associate

Attleboro, MA · On-site

... Care Associate (PCA) in a medical office setting provides direct patient support and clinical ... Customer service experience in a healthcare or patient-facing environment * Knowledge of infection ...

TruGreen

Customer Care Coordinator

Franklin, MA

$35K - $63K/yr

TruGreen is committed to providing personalized attention for our associates. We focus on ... Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and ...

TruGreen

Customer Care Coordinator

Franklin, MA · On-site

$35K - $63K/yr

TruGreen is committed to providing personalized attention for our associates. We focus on ... Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and ...

TruGreen

Customer Care Coordinator

Franklin, MA

$35K - $63K/yr

TruGreen is committed to providing personalized attention for our associates. We focus on ... Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and ...

Sick AG

Technical Customer Care I

Canton, MA · On-site

$46K - $69K/yr

Technical Customer Care I Mission of the Role *This position is based in our Canton MA, SICK office ... Associate's Degree in a technical field. Bachelor's degree in engineering preferred.

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Raynham, MA

Customer Care Associate information

See Raynham, MA salary details

$9

$17

$28

How much do customer care associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer care associate in Raynham, MA is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.90 per hour, depending on experience, location, and employer.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What cities near Raynham, MA are hiring for Customer Care Associate jobs?

Cities near Raynham, MA with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Raynham, MA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $36,851 per year, or $17.7 per hour.

Customer Care Associate

School of Rock

Bristol, RI • On-site

$15.25 - $21/hr

Other

Medical, PTO

Posted 26 days ago

School Of Rock rating

6.1

Company rating: 6.1 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

127th of 224 rated education and training

Job description

Customer Care Associate

Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ideal for someone who thrives in a high-energy, child-focused environment, values teamwork, and enjoys building positive relationships with customers. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you!

Benefits

  • Paid Training
  • Daily Pay available
  • SafeSplash® Brands Curriculum Certification
  • Flexible Hours
  • Free Swim Lessons for immediate family of employees
  • Career Growth
  • Health Benefits (30+ hours per week)
  • Paid time off (30+ hours per week)
  • Wealth Benefits (30+ hours per week)

Responsibilities:

Operations

  • Perform administrative duties including Terms & Conditions processing, aged accounts follow-up, and attendance tracking (via iClassPro or equivalent system).
  • Answer all incoming phone calls within three rings and return messages in a timely manner.
  • Maintain accurate and timely student attendance records, ensuring smooth class operations.
  • Assist with facility cleanliness: lobby, observation area, restrooms, and front desk.
  • Support daily opening and closing procedures to ensure readiness for customers.

Sales

  • Support lead conversion efforts through tours, trial lessons, and enrollment follow-ups.
  • Execute retention activities including re-enrollment calls, check-ins with dropped students, and parent outreach.
  • Manage in-school customer requests, including schedule changes, account updates, and billing questions.

Customer

  • Provide a warm and professional welcome to all customers, greeting them by name with high energy.
  • Handle greetings and goodbyes to ensure every family feels appreciated.
  • Conduct school tours, explaining programs and emphasizing the value of lessons.
  • Respond to customer inquiries (in person, by phone, and email) with accuracy, enthusiasm, and empathy.
  • Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.
  • Proactively engage with parents about their child's progress and upcoming opportunities.

Employee

  • Collaborate with instructors and managers to ensure smooth operations.
  • Support a safety-focused culture by adhering to all brand and facility standards.
  • Participate in staff meetings and training sessions to continually improve service.

Job Type

  • Weekdays, Weeknights and Weekends required
  • 10+ hours a week (seasonality can impact this)
  • Work Location: On-site
  • Reports to School Leadership

Requirements

  • High school diploma or equivalent preferred
  • Strong written and verbal communication skills
  • Ability to multi-task in a fast-paced environment while being agile and taking initiative
  • Comfortable working in and around water, with children and parents.
  • Must be able to lift 30 lbs. and be on your feet for long periods
  • CPR, First Aid, and AED certifications are required within 30 days of hire (training available)
  • Lifeguard certification is preferred
  • Prior swim experience is preferred

What School Of Rock employees say

Pay

Benefits

Hours and flexibility

Workplace

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