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Customer Care Associate Jobs in Florida (NOW HIRING)

Canine Cabana LLC

Customer Care Supervisor

Riverview, FL · On-site

$17 - $18/hr

Lead and support Customer Care Associates and Reservation Specialists * Deliver excellent customer service and oversee client interactions * Manage reservations, invoicing, payments, and client ...

Crunch Fitness

Child Care Associate

Bradenton, FL · On-site

Child Care Associate- Lakewood Ranch Club Here We GROW Again! Are you a potential Child Care ... Strong customer service skills Responsibilities: * Provide friendly atmosphere for members and ...

Crunch Fitness

Child Care Associate

Land O Lakes, FL · On-site

$10.25 - $12.50/hr

Child Care Associate Here We GROW Again! Are you a potential Child Care Associate and ready to ... customer service skills Responsibilities: • Provide friendly atmosphere for members and children ...

Fresco y Más

Floor Care Associate

Lehigh Acres, FL · On-site

Floor Care Associate The Floor Care associate is responsible for providing and maintaining a clean ... customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal ...

Fresco y Mas

Floor Care Associate

Miami, FL

Floor Care Associate Job Purpose The Floor Care associate is responsible for providing and ... customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal ...

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Showing results 21-40

All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Florida

Customer Care Associate information

See Florida salary details

$6

$12

$20

How much do customer care associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer care associate in Florida is $12.81, according to ZipRecruiter salary data. Most workers in this role earn between $10.43 and $14.38 per hour, depending on experience, location, and employer.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Florida?

The most popular types of Customer Care jobs in Florida are:

What cities in Florida are hiring for Customer Care Associate jobs?

Cities in Florida with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $26,639 per year, or $12.8 per hour.

Customer Care Supervisor

Canine Cabana LLC

Riverview, FL • On-site

$17 - $18/hr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

Location: Riverview, FL 33569

Is it your dream to work with people and animals? Do you love to help people and have a positive can-do attitude? If so, read on! We are looking for an experienced Customer Care Supervisor to lead our front desk and reservations team. This role is responsible for delivering exceptional customer service, managing daily operations, and developing a high-performing team in a fast-paced pet care environment.

We pay a competitive wage of $17-$18/hour based on experience and skill level. We also offer sick time, paid time off, health insurance, 401 K match, Employee Assistance Programs, discounted services and more. If you love people and are looking to work for a growing, fast paced pet care facility, apply today!

Responsibilities

  • Lead and support Customer Care Associates and Reservation Specialists
  • Deliver excellent customer service and oversee client interactions
  • Manage reservations, invoicing, payments, and client records
  • Monitor capacity, waitlists, and daily front desk operations
  • Handle client concerns professionally and escalate when needed
  • Hire, train, coach, and evaluate team members
  • Create schedules and ensure proper staffing coverage
  • Maintain accurate records and ensure policy compliance
  • Support marketing efforts, events, and client communications

Qualifications

  • 2–3 years of leadership or supervisory experience
  • 1–2 years of customer service experience (payments preferred)
  • Strong communication, organization, and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Reliable, professional, and team-oriented
  • Comfortable using new systems and technology

WORK SCHEDULE: 8 hour shifts 5 days a week. Must be open weekends and holidays. Possible shifts can include 6am-3pm, 8am-5pm, 10am-7pm.