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Customer Care Associate Jobs in Delaware (NOW HIRING)

Continental Finance

Customer Care Associate

Wilmington, DE · Hybrid

$14 - $19.50/hr

We are seeking a Customer Care Associate to support our Credit Protection team. Essential Functions: * Responding to inbound customer calls and email inquiries while providing exceptional customer ...

Juniper Communities

Care Associates- Newark

Newark, DE · On-site

$19/hr

... Care experience) Care aides are a key part of the team. They provide physical support to help ... Provide excellent customer service. Requirements: Education: High school or equivalent (Required ...

Juniper Communities

Care Associates- Newark

Newark, DE

$19/hr

Part-time 7 am- 3pm or 3 pm- 11 pm shifts available (Must have weekend availability and Memory Care ... Provide excellent customer service. Requirements: Education: High school or equivalent (Required ...

Tire Rack

Customer Delivery Driver

New Castle, DE · On-site

$16.25 - $20.25/hr

... care associates, and customers • Provide outstanding customer service during every delivery interaction • Work independently while maintaining accountability for assigned routes and deliveries ...

Norman's Gift Shops, Inc.

Sales Associate

Wilmington, DE · On-site

$13.50 - $18.50/hr

Our customers entrust us to help them show how much they care, to commemorate their most special ... Our Sales Associates are the key contributors in providing a 'caring team' atmosphere for our ...

Wawa

Customer Service Associate

Bear, DE · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

Smyrna, DE · On-site

$15.50 - $19.25/hr

Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...

Wawa

Customer Service Associate

Delmar, DE · On-site

$15.50 - $19.25/hr

Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...

Wawa

Customer Service Associate

Lewes, DE · On-site

$15.50 - $19.25/hr

Customer Service Associate As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved ...

Wawa

Customer Service Associate

Millsboro, DE

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

Wilmington, DE · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

New Castle, DE · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

Middletown, DE · On-site

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

Wawa

Customer Service Associate

Newark, DE

$15.50 - $19.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Delaware

Customer Care Associate information

See Delaware salary details

$8

$17

$27

How much do customer care associate jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for customer care associate in Delaware is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Care Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in customer service roles are usually associated with management positions, sales, or roles in high-demand industries that may require certifications or extensive experience. Most entry-level customer care positions offer lower salaries, but advanced roles or those in certain sectors can reach higher income levels.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What does a customer care associate do?

A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and ensure customer satisfaction.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

How can I make $2000 a week working from home?

A Customer Care Associate can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing earnings may involve taking on additional shifts, working for companies with higher pay rates, or developing specialized skills such as technical support or multilingual customer service.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
What are the most commonly searched types of Customer Care jobs in Delaware? The most popular types of Customer Care jobs in Delaware are:
What job categories do people searching Customer Care Associate jobs in Delaware look for? The top searched job categories for Customer Care Associate jobs in Delaware are:
What cities in Delaware are hiring for Customer Care Associate jobs? Cities in Delaware with the most Customer Care Associate job openings:
Customer Care Associate jobs near you
Customer Care Associate

Customer Care Associate

Continental Finance Company

Wilmington, DE • Hybrid

$14 - $19.50/hr

Other

Posted 9 days ago

Job description

Customer Care Associate

Come join a growing financial technology company that's leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Customer Care Associate to support our Credit Protection team.

Essential Functions:

  • Responding to inbound customer calls and email inquiries while providing exceptional customer service.
  • Appropriately resolving complex customer issues and complaints, including fee waivers and fee reversals, and escalating issues to supervisor when required.
  • Utilizing proprietary software to document customer action items, notes, and consumer information changes.
  • Assisting with benefit activations requests in accordance with the Credit Protection Contracts.
  • Handle after-hours customer voicemails.
  • Other duties as assigned.

The ideal candidate will have the following:

  • Must have been a CSR I for at least 1 year.
  • Strong attention to detail and organizational skills
  • Knowledge of business management principles, practices, and procedures
  • Excellent written and verbal communication skills
  • Strong ability to multi-task and adapt to changing demands.

Why Continental Finance?

Continental Finance Company (the "CFC") is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.

CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!

CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)

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