The Customer Service Associate will provide frontline customer service on a day-to-day basis in the ... If you require accommodations to participate in the interview process, please let us know at the ...
The Customer Service Associate will provide frontline customer service on a day-to-day basis in the ... If you require accommodations to participate in the interview process, please let us know at the ...
... Process customer transactions, returns or exchanges accurately and efficiently and create lasting ... Embraces the organization's mission Meets defined availability criteria, including evenings ...
... Process customer transactions, returns or exchanges accurately and efficiently and create lasting ... Embraces the organization's mission Meets defined availability criteria, including evenings ...
Customer Experience Associate
Fort Saskatchewan, AB · On-site
CA$22.50 - CA$28.33/hr
Can you process financial transactions accurately and get a sense of achievement by providing ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...
Customer Experience Associate
Fort Saskatchewan, AB · On-site
CA$22.50 - CA$28.33/hr
Can you process financial transactions accurately and get a sense of achievement by providing ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...
Customer Experience Associate
Edmonton, AB · On-site
CA$22.50 - CA$28.33/hr
Can you process financial transactions accurately and get a sense of achievement by providing ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...
Customer Experience Associate
Edmonton, AB · On-site
CA$22.50 - CA$28.33/hr
Can you process financial transactions accurately and get a sense of achievement by providing ... Associate. We are expecting an all-around champion who can understand customer needs and advise ...
customer experience associate
CA$22.50 - CA$28.33/hr
Can you process financial transactions accurately and get a sense of achievement by providing ... a Customer Experience Associate. We are expecting an all-around champion who can understand ...
customer experience associate
CA$22.50 - CA$28.33/hr
Can you process financial transactions accurately and get a sense of achievement by providing ... a Customer Experience Associate. We are expecting an all-around champion who can understand ...
From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create ...
From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create ...
Retail Associate-4
Edmonton, AB · On-site
From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create ...
Retail Associate-4
Edmonton, AB · On-site
From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create ...
Part Time Customer Service Associate
CA$17.15 - CA$17.85/hr
You promote accuracy within the store through exceptional process handling which includes data ... You have a minimum availability of 3 days a week, and of those 3 days at least 1 weekend day
Part Time Customer Service Associate
CA$17.15 - CA$17.85/hr
You promote accuracy within the store through exceptional process handling which includes data ... You have a minimum availability of 3 days a week, and of those 3 days at least 1 weekend day
Part Time Customer Service Associate
Edmonton, AB · On-site
CA$17.15 - CA$17.85/hr
You promote accuracy within the store through exceptional process handling which includes data ... You have a minimum availability of 3 days a week, and of those 3 days at least 1 weekend day
Quick apply
Part Time Customer Service Associate
Edmonton, AB · On-site
CA$17.15 - CA$17.85/hr
You promote accuracy within the store through exceptional process handling which includes data ... You have a minimum availability of 3 days a week, and of those 3 days at least 1 weekend day
Process transactions efficiently and accurately to ensure customers feel valued at checkout ... Flexible availability; able to work evenings, weekends and holidays. * Ability to stand for ...
Quick apply
Process transactions efficiently and accurately to ensure customers feel valued at checkout ... Flexible availability; able to work evenings, weekends and holidays. * Ability to stand for ...
Key Job Responsibilities Execute inventory management processes effectively with a focus on ... All employees' availability must suit the needs of the business, which are subject to change. The ...
Key Job Responsibilities Execute inventory management processes effectively with a focus on ... All employees' availability must suit the needs of the business, which are subject to change. The ...
Customer Service Associate
Edmonton, AB · On-site
Become a member of our customer service team! Use your skills to guide customers, manage their ... process and we will work with you to meet your accessibility needs. RONA is committed to ...
Customer Service Associate
Edmonton, AB · On-site
Become a member of our customer service team! Use your skills to guide customers, manage their ... process and we will work with you to meet your accessibility needs. RONA is committed to ...
Sales Associate
Edmonton, AB · On-site
... customer service, merchandises, generates and processes sales as well as maintains the store ... Availability Requirements: * Days, evenings and weekends. This is not intended to be all-inclusive.
Sales Associate
Edmonton, AB · On-site
... customer service, merchandises, generates and processes sales as well as maintains the store ... Availability Requirements: * Days, evenings and weekends. This is not intended to be all-inclusive.
Process transactions efficiently and accurately to ensure customers feel valued at checkout ... Flexible availability; able to work daytime, weekdays and holidays. * Ability to stand for extended ...
Quick apply
Process transactions efficiently and accurately to ensure customers feel valued at checkout ... Flexible availability; able to work daytime, weekdays and holidays. * Ability to stand for extended ...
Sales Associate
Sherwood Park, AB · On-site
... customer service, merchandises, generates and processes sales as well as maintains the store ... Availability Requirements: * Days, evenings and weekends. This is not intended to be all-inclusive.
Sales Associate
Sherwood Park, AB · On-site
... customer service, merchandises, generates and processes sales as well as maintains the store ... Availability Requirements: * Days, evenings and weekends. This is not intended to be all-inclusive.
Sales Associate
Sherwood Park, AB · On-site
... customer service, merchandises, generates and processes sales as well as maintains the store ... Availability Requirements: * Days, evenings and weekends. This is not intended to be all-inclusive.
Sales Associate
Sherwood Park, AB · On-site
... customer service, merchandises, generates and processes sales as well as maintains the store ... Availability Requirements: * Days, evenings and weekends. This is not intended to be all-inclusive.
Sales Associate
Edmonton, AB · On-site
... customer service, merchandises, generates and processes sales as well as maintains the store ... Availability Requirements: * Days, evenings and weekends. This is not intended to be all-inclusive.
Sales Associate
Edmonton, AB · On-site
... customer service, merchandises, generates and processes sales as well as maintains the store ... Availability Requirements: * Days, evenings and weekends. This is not intended to be all-inclusive.
Front Desk Associate
Edmonton, AB · On-site
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast ... Discuss your availability with the Hiring Manager and/or notate it on your application. * Weekday ...
Front Desk Associate
Edmonton, AB · On-site
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast ... Discuss your availability with the Hiring Manager and/or notate it on your application. * Weekday ...
Front Desk Associate
Edmonton, AB · On-site
$15/hr
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast ... Discuss your availability with the Hiring Manager and/or notate it on your application. * Weekday ...
Front Desk Associate
Edmonton, AB · On-site
$15/hr
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast ... Discuss your availability with the Hiring Manager and/or notate it on your application. * Weekday ...
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast ... Discuss your availability with the Hiring Manager and/or notate it on your application. * Weekday ...
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast ... Discuss your availability with the Hiring Manager and/or notate it on your application. * Weekday ...
Customer Availability Process Associate information
What is a customer availability process associate?
A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
How does a customer availability process associate typically collaborate with other departments to ensure product availability?
Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.
What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?
To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.
What is the difference between Customer Availability Process Associate vs Customer Service Representative?
| Aspect | Customer Availability Process Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Focuses on managing customer availability schedules and appointment coordination | Handles customer inquiries, complaints, and support |
| Required Skills | Scheduling, communication, organizational skills | Communication, problem-solving, product knowledge |
| Work Environment | Call centers, scheduling departments | Call centers, retail, online support |
| Common Certifications | Customer service, scheduling software proficiency | Customer service certifications, communication skills training |
The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.
What job categories do people searching Customer Availability Process Associate jobs in Edmonton, AB look for?
The top searched job categories for Customer Availability Process Associate jobs in Edmonton, AB are:
Job description
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.
Reporting to the Customer Service Coordinator, the Customer Service Associate is an integral member of the Campus & Community Recreation Client Engagement team. Â Campus & Community Recreation supports the management of sport and recreation facilities, programs, services and events serving a variety of communities including University of Alberta students, staff, Faculty and general community members. Â Campus & Community Recreation also supports the facility and service needs of the Faculty of Kinesiology, Sport, and Recreation and the Varsity Athletics programs through the provision of dedicated sport and recreation space for teaching, research, training, and competition.
The Customer Service Associate will provide frontline customer service on a day-to-day basis in the Van Vliet Complex. The Associate will provide support and direction to casual customer service staff members working within the facility to ensure high quality service. Â The CS Associate will assist with daily oversight of the reception and customer service duties for the Van Vliet Complex, and also provides administrative support in the day-to-day functions of the Customer Service Centre. This position will assist in a number of key areas including: staff training; information coordination/dissemination; and financial transactions. The Associate will provide leadership to casual customer service staff regarding facility activities and have a strong communication role with promoting programs, memberships and events to the general public. In addition to the customer service area, this position will assist with administrative aspects such as maintenance of rental locker and pro shop inventory and implementing procedures and processes related to the Van Vliet Complex membership/rental forms.
This position requires the ability to work variable hours including evenings and weekends as required.
The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Nehiyaw (Cree), Niitsitapi (Blackfoot), Metis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Metis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Metis, and Inuit.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms-physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes de toute orientation sexuelle ou identite et expression de genre; et toutes les personnes qui peuvent contribuer a la diversification des idees et a l'universite a postuler.
The Campus Operations & Services team supports the University of Alberta through a range of essential services and works for operating, maintaining and renewing infrastructure across our campuses.- High School Diploma. Degree in Kinesiology, Sport and Recreation and understanding of facility operation is an asset.
- Minimum 2 years of experience in a customer service/client focused role.
- Previous cash handling experience.
- Current Intermediate First Aid and Level C CPR certification required every 2 years.
- Police information check.
- Excellent communication and conflict management skills.
- Experience in Recreation Management Software training is an asset, specifically Intelligenz.
Application Instructions
Click "Apply Now" to submit your resume.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
- Greets all patrons and confirms use of the facility through membership, programs, drop in or facility booking contracts.
- Disseminates inquiries and information to appropriate managers/staff.
- Proficient and efficient use of Recreation Management software (RMS) and ONEcard, taking a lead role in training casual staff in use of each module.
- Registers participants in all programs and supported through RMS and sets up memberships with the software.
- Takes payments in all forms - credit cards, debit, cheque and cash transactions through RMS.
- Review and process online membership and locker sales (or sales requests).
- Create/maintain procedures and training documents for staff reference.
- Assists with casual staff training and shadow shifts, observing that casual staff are proficient in their duties.
- Communicate duties and confirm understanding of processes with casual staff during shift transition times.
About University of Alberta
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Industry
Education
Company size
10,000+ Employees
Headquarters location
Edmonton, AB, CA