Customer Application Engineer Jobs in Novi, MI (NOW HIRING)

ABOUT US

PHINIA: Advancing sustainability today, powering a cleaner tomorrow.

PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI, DELCO REMY and HARTRIDGE. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.

At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality - developed and manufactured responsibly - that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.

Our Culture

PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.

Career Opportunities

We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.

JOB PURPOSE

PHINIA is seeking a dynamic Application Engineer to support the Starter and Alternator business! The Application Engineer supports Delco Remy (DR) Alternator and Starter OEM commercial vehicle customers and aftermarket customers as a technical liaison working directly with sales managers in supporting existing and future customers. This person will relay customer needs to PHINIA product engineering as the technical interface for current and future product applications, drive quality improvement needs, and special projects for customers. They will work with customers to support new applications for existing or new product technologies. This includes being the customer interface for identifying new opportunities and identifying new product development needs for customers by defining the product specifications, product features, and validation plan to meet customer requirements.

KEY RESPONSIBILITIES

Key Responsibilities

Team Focus:Manage day-to-day activities as a member of customer teams working directly with the appropriate Account Manager. Assist other Application Engineering team members, Fleet Managers, Regional Managers, Product Engineering and Operations within PHINIA.

Customer Focus:The Application Engineer interfaces with customer design engineering to drive implementation of PHINIA commercial vehicle products in future vehicle designs. The Application Engineer will be the customer focused technical liaison between the customer and PHINIA Engineering, Quality, and Sales teams reviewing technical progress of projects, evaluating results and suggesting changes in methods, design or equipment where necessaryin the development of commercial vehicle products.

Technical Focus:TheApplication Engineer has a strong understanding of electrical and mechanical engineering theory of rotating electrics and commercial vehicle applications. Application Engineer can convey their knowledge across a wide range of skill sets in a clear and understanding manner. Participation and support of relevant industry group activities.

Job Duties:
Work with customer engineering groups to evaluate and fully understand the customer application and operational requirements.

Maintain Direct Contact for all Engineering/Technical Activities for assigned customers that may include:

• Application or Release Engineering
• Create Bill of Requirements/Bill of Specifications identifying both compliance to customer specifications and capability of the D
• Advanced Engineering
• Service Engineering
• Quality Engineering
• Production Control
• Purchasing

Liaison for customer vehicle/application data (hub load, engine torque) to PHINIA Engineering and Design for current product documentation and future product development.
Network with customer advanced engineering groups to identify future opportunities.
Keep PHINIA Engineering up to date with customer technical requirements and sample requirements with written reports and by attending relevant product team meetings.
Provide training, trouble shooting and vehicle instrumentation (MODAC), and technical services.
Assist in developing customer technical presentations and design reviews for customers.
Assist Account Manager with RFQ's (request for quote) and advise PHINIA Engineering/Design with customer requirements.

Responsible for determining Change Management system disposition, Engineering Lab Order process and reporting, and maintenance of customer data book applications.

Organize and facilitate problem solving groups
Responsible for Application related reports on new test products and field test units.
Make contacts and visits annually to review customer manufacturing practices (Plant Visits) and product applications.
Attend customer meetings / events as determined by Application Engineering Manager.

Job Requirements & Skills:
Minimum3 years' experience in a technical/engineering role; customer interface experience preferred.
Bachelor's degree (BSEE or BSME preferred).

Experience with commercial vehicle manufacturers and/or dealerships is a plus.

Strong understanding of engineering theory; related to designated engineering field with the ability to apply knowledge to assigned tasks. Knowledge of electro-mechanical systems and commercial vehicle systems is preferred.
High Level of interpersonal skills to work effectively with others, internally and externally to the company.
Strong analytical, statistical and problem-solving skills; ability to solve complex problems that require considerable judgment.
Comprehensive knowledge of plant operations and processes.
Product/program management skills; Ability to manage multiple projects simultaneously
Strong technical skills: manufacturing, product development, supplier interaction and statistical skills.
Extensive knowledge of metrics, competitive benchmarks, and standards.
High manufacturing engineering and product development technical skills.
Computer Literate: Microsoft Office, Excel, Word, PowerPoint, Project, Outlook.
Ability to travel up to 25% of the time to customer and plant sites (regionally and globally)

WHAT WE OFFER

We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.

We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.

WHAT WE BELIEVE

• Product Leadership - Innovation that brings value to our customers

• Humility - Seeking out diverse perspectives and working collaboratively

• Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional

• Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse

• Integrity - Taking responsibility for our decisions and doing what is right

• Accountability - Taking ownership of our actions and driving results

SAFETY

You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!

We also believe employee health and safety is everyone's responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.

EQUAL EMPLOYMENT OPPORTUNITY

PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

VISA SPONSORSHIP

PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.

NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORS

Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.

GLOBAL TERMS OF USE AND PRIVACY STATEMENT

Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.

Before submitting your application you will be asked to confirm your agreement with the terms.

Career Scam Disclaimer:

PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA's website to verify the authenticity of any employment opportunities.

Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com.