Customer Application Engineer Jobs in Georgia (NOW HIRING)

Cleaver Brooks is looking for a CPQ Application Engineer to join our team in Milwaukee, WI. The CPQ Application Engineer is responsible for the development and maintenance of complex product configuration logic based on sales, engineering, and manufacturing requirements in a cloud-based configure-price-quote (CPQ) application which supports the quotation and ordering processes of technical sales representatives globally.

Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!

Job Location: Milwaukee, WI; Thomasville, GA; or Remote for the right candidate.

Essential functions:

• Develop and maintain complex product configuration logic in a cloud-based configure-price-quote (CPQ) application.
• Receive CPQ application change/update program requests via ticket system from sales, engineering, and manufacturing personnel.
• Investigate or troubleshoot CPQ product program issues using logs, reports, and other CPQ application tools.
• Provide daily to weekly support of the use of the CPQ application and technical support of the specific programs.
• Improve overall business workflows and processes, which may include working on other Sales Application and Support related tools.
• This position may require minimal travel (less than 10%) to locations within the United States and Canada.

Basic Requirements:

Education:

• • Bachelor of Science degree in mechanical engineering (BSME), mechanical engineering technology (BSMET), electrical engineering (BSEE), electrical engineering technology (BSEET), or engineering (BSE) from an educational institution accredited by the Accreditation Board for Engineering and Technology (ABET) or equivalent work experience.

Experience:

• • Work or project experience in HVAC, heat transfer, or similar equipment and/or facilities systems engineering.
  • Ability to learn a programming language unique to the CPQ application.
  • Knowledge of basic operators (e.g. AND, OR, NOT) in conditional logic.
  • Skills on gathering requirements from multiple personnel in various groups and departments.
  • Ability to learn other areas of the CPQ Application including proposal output, workflow, and pricing.
  • Possess a strong attention to detail and demonstrate good documentation habits, exhibit strong project management skills and be able to complete complex tasks in a self-directed manner.
  • Must be proficient in MS Excel and Word.

Preferred Qualifications:

• Knowledge of common component applications in heat or energy transfer (e.g. valves, pipes, pressure gauges/regulators, motors).
• Knowledge of heat or energy transfer concepts and equations (e.g. boiler horsepower, energy unit conversions, steam generation).
• Ability to Read / Understand Multiple Programming Languages (e.g. Python, C#, .Net Technologies, etc.)

Physical Skill & Effort: Work requires a few simple, but rapid, hand operations. Work requires infrequent physical effort and little to no exposure to hazardous conditions.

Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure to hazardous conditions. May require occasional or regular exposure to production plant environments with welding and fabrication operations.

Benefits of Being a Cleaver-Brooks Employee:

• Competitive salary
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Pet insurance
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

Who is Cleaver-Brooks:

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of position given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.