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Customer Accounts Manager Jobs in Springfield, OR

GloryBee Foods

Customer Support Representative

Eugene, OR · On-site

$16.25 - $22/hr

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects. What We Are Looking ...

Wilcox + Flegel

Key Account Manager

Eugene, OR · On-site

$66K - $100K/yr

Key Account Manager We are seeking a dynamic and results-driven Key Account Manager to join our ... accounts, leveraging insights into customer needs to tailor solutions that drive mutual success.

RDO Equipment

Account Manager

Eugene, OR

$80K - $135K/yr

You'll handle multiple accounts, so staying organized is crucial. Efficiently manage your time and tasks to meet customer needs. * For a complete list of duties and responsibilities, view the full ...

RDO Equipment Co.

Account Manager

Eugene, OR · On-site

$80K - $135K/yr

You'll handle multiple accounts, so staying organized is crucial. Efficiently manage your time and tasks to meet customer needs. * For a complete list of duties and responsibilities, view the full ...

Clean Harbors

BPS Account Manager

Eugene, OR · On-site

$41K - $133K/yr

The Account Manager will maintain strong business relationships ... with the area's accounts and sell additional products and services. They will handle customer ...

Clean Harbors

BPS Account Manager

Eugene, OR · On-site

... area's accounts and sell additional products and services. They will handle customer questions on products, services and billing, and perform a variety of administrative tasks, including waste ...

New

Clean Harbors

BPS Account Manager

Eugene, OR · On-site

... area's accounts and sell additional products and services. They will handle customer questions on products, services and billing, and perform a variety of administrative tasks, including waste ...

New

CleanHarbors

BPS Account Manager

Eugene, OR

... area's accounts and sell additional products and services. They will handle customer questions on products, services and billing, and perform a variety of administrative tasks, including waste ...

New

Atkore

Customer Service Representative

Eugene, OR

$40K - $55K/yr

Managing customer accounts * Promptly responding and assisting customers with damaged shipments and/or mis-shipments * Keeping good records of customer interactions and transactions * Communicating ...

Squaremouth

Account Manager, Personal Lines

Eugene, OR · On-site

$29 - $33/hr

As one of the world's largest insurance brokers, our focus is dedicated to providing our customers ... 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some ...

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All JobsCustomer Accounts JobsCustomer Accounts Manager JobsCustomer Accounts Manager Jobs in Springfield, OR

Customer Accounts Manager information

See Springfield, OR salary details

$26.9K

$49K

$77.6K

How much do customer accounts manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer accounts manager in Springfield, OR is $48,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $55,900.00 per year, depending on experience, location, and employer.

What does a customer accounts manager do?

A Customer Accounts Manager is responsible for managing relationships with clients or customers, ensuring their needs are met and that they are satisfied with the company's products or services. They handle account inquiries, resolve issues, and often coordinate between customers and other departments within the company. Additionally, they may be involved in sales activities, renewing contracts, and identifying opportunities to upsell or cross-sell products. Their goal is to maintain long-term, positive relationships that benefit both the customer and the business.

What are the key skills and qualifications needed to thrive as a customer accounts manager, and why are they important?

To excel as a Customer Accounts Manager, a strong background in account management, customer service, and business administration—often supported by a relevant degree—is essential. Familiarity with CRM software such as Salesforce or HubSpot, and proficiency in data analysis tools are typically required. Outstanding communication, problem-solving, and relationship-building skills help professionals exceed client expectations and manage complex interactions. These competencies are crucial for maintaining client satisfaction, driving retention, and supporting business growth.

How does a customer accounts manager typically collaborate with other departments to resolve client issues?

Customer Accounts Managers often serve as the primary liaison between clients and the company, working closely with departments such as sales, finance, and customer service. When client issues arise, they coordinate with these teams to find solutions, ensure timely responses, and maintain client satisfaction. This cross-functional collaboration requires strong communication and organizational skills, as well as the ability to advocate for the client's needs while aligning with company policies. Building strong internal relationships is key to efficiently resolving challenges and delivering a positive client experience.

What is the difference between Customer Accounts Manager vs Customer Service Representative?

AspectCustomer Accounts ManagerCustomer Service Representative
CredentialsRelevant experience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice setting, client meetings, account oversightCall centers, retail, or online support channels
Employer & IndustryBusinesses with client accounts, finance, tech, retailCustomer support across various industries
Search & Comparison IntentUnderstanding account management roles, career pathCustomer support roles, entry-level positions

The Customer Accounts Manager focuses on managing client accounts, building relationships, and ensuring account growth, often requiring experience and specific certifications. In contrast, the Customer Service Representative handles direct customer inquiries, providing support and resolving issues, typically in a more entry-level capacity. Both roles are essential in customer-focused industries but differ in responsibilities, credentials, and work environment.

How much does a customer accounts manager get paid?

The average salary for a customer accounts manager typically ranges from $50,000 to $80,000 per year, depending on experience, industry, and location. Salaries can be higher with specialized skills, certifications, or in larger companies, and may include bonuses or commissions based on performance.

What cities near Springfield, OR are hiring for Customer Accounts Manager jobs?

Cities near Springfield, OR with the most Customer Accounts Manager job openings:

Customer Accounts Manager jobs near you
Infographic showing various Customer Accounts Manager job openings in Springfield, OR as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,989 per year, or $23.6 per hour.

Customer Support Representative

GloryBee Foods

Eugene, OR • On-site

$16.25 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 hours ago

Job description

ONSITE - 29548 Airport Road, Eugene, OR, USA | Sales - Operations | Hourly | 22.00-24.00 per hour | Full Time

| Medical, Dental, Vision, 401k, Paid Time Off, Sick Leave, Long Term Disability, Holiday Pay, Wellness Incentives

Who We Are:

GloryBee, a Eugene based, family-owned natural food and product manufacturing and distribution company founded in 1975. We are a dynamic team of individuals focused on providing our customers with quality products and superior customer service. Our firm foundation includes a strategic outlook focused on long-term vitality. We are seeking an innovative, people-focused individual who is ready to work hard and have fun in our local owned family business. We are tobacco and drug free Campus at GloryBee.

Your Contributions to the Team :

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects.

What We Are Looking For:

Primary Skills

  • Processes orders received via fax, email and web including sending order acknowledgements to the customer

  • Communicates price changes, product shortages/estimated "back in-stock" dates, possible substitutions, discontinued items and other order specific information to customers at time of order confirmation

  • Coordinates or completes all paperwork associated with specific client requirements for shipments including customs documents, pallet tags and certificates of analysis (COA)

  • Requests credits, debits, or adjustments when needed and ensures they are processed to completion in a timely fashion

  • Responds appropriately to customer complaints, facilitates resolution and provides follow-up communication in a timely manner

  • Communicates pick-up, call tags and inventory changes to supporting departments

  • Engages with customers via inbound phone call to answer general questions about GloryBee, order or product specific questions and to assist with use of the GloryBee website

  • Supports customer account set-up

Additional Skills

  • Detail-oriented and proactive in managing order compliance and meeting customer requirements.

  • High school diploma or GED required; Bachelor's degree preferred.

  • 2-3 years of experience in order management, customer service, or a related field, with specific experience in EDI processing.

  • Strong attention to detail, with experience managing orders across multiple systems to ensure accuracy.

  • Familiarity with ERP systems and EDI tools (e.g., Microsoft Dynamics, SAP, SPS, or other EDI platforms).

  • Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.

  • Proficiency in Microsoft Office, especially Excel.

Why You Should Join the GloryBee Family:

  • Dynamic, forward-thinking company that is passionate about healthy living, sustainability and quality, natural ingredients and products

  • Rewards and recognition for superior performance

  • Collaborative environment fostering teamwork and accountability

  • Opportunity to work for a company that positively impacts people's lives

  • Exceptional benefits program including medical, dental and vision, along with healthy living reimbursements, generous 401(k) match, competitive paid time off and liberal holiday schedules

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