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Customer Account Manager Jobs in Springfield, TN

SomethingInked

CSR Account Manager

Nashville, TN · On-site

Bachelor's degree preferred * 1+ years of professional experience in Customer Success/Account Management or relevant experience in negotiating or growing customer relationships * Able to work in a ...

PolyAI

Account Manager

Nashville, TN · Remote

$172K - $192K/yr

Manage a book of up to 8 existing Enterprise customer accounts with a focus on account expansion and renewals * Main point of contact for the identification and closing of expansions, upselling and ...

HILTI

Account Manager

Nashville, TN · On-site

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will ...

Boise Cascade

Account Manager

Gallatin, TN · On-site

$66K - $94K/hr

Account Managers develop sales strategies and product promotions ... Resolve customer issues, respond to complaints and receivable problems, and provide claims service.

Destination Concepts Inc

Account Manager

Nashville, TN · Remote

$75K - $85K/yr

The Account Manager acts as the principal representative and lead liaison for DCi client programs ... Creativity and strong communication, presentation, and customer service skills * Ability to ...

Rent-A-Center

Account Manager

Springfield, TN

$16 - $17.50/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Lebanon, TN

$16.50 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

EOS

Account Manager

Nashville, TN · On-site

$60K - $70K/yr

Customer satisfaction and commitment to superior quality of service are our top business priorities ... In this role, you'll manage and grow a portfolio of existing B2B accounts, identifying upsell and ...

Rent-A-Center

Account Manager

Gallatin, TN

$16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Wallace Finance

Account Manager

Springfield, TN · On-site

Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you! Wallace Finance is looking for a friendly and outgoing Account Manager who ...

Rent-A-Center

Account Manager

Lebanon, TN · On-site

$16.50 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Springfield, TN · On-site

$16 - $17.50/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Gallatin, TN · On-site

$16 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Airliquidehr

Account Manager

Nashville, TN · On-site +1

R10092907 Account Manager (Open) Location: Moss Point, MS (ASP) - Ammonia production & filling How ... You will be the lead advocate for your customers, understanding their unique KPIs and buying ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Springfield, TN

Customer Account Manager information

See Springfield, TN salary details

$24.6K

$44.7K

$70.8K

How much do customer account manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer account manager in Springfield, TN is $44,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $51,000.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Springfield, TN?

The most popular types of Customer Account jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Customer Account Manager jobs?

Cities near Springfield, TN with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Springfield, TN as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,698 per year, or $21.5 per hour.

Customer Account Representative

Catch Vibe Voice

Nashville, TN • On-site

$50K - $55K/yr

Other

Posted 7 days ago

Job description

Customer Account Representative

At Catch Vibe Voice, we believe strong communication is at the heart of every successful organization. Our team is dedicated to creating meaningful connections, delivering memorable experiences, and helping brands strengthen the way they engage with their audiences.

We foster a professional, collaborative, and energetic work environment where individuals are encouraged to develop their talents, contribute new ideas, and build valuable skills for long-term career growth.

Job Description

Catch Vibe Voice is seeking a motivated and personable Customer Account Representative to join our team in Nashville, TN.

In this role, you will serve as an important point of contact for customers, helping manage accounts, address inquiries, provide information, and ensure each interaction reflects our commitment to excellent service. You will work closely with customers and internal team members to maintain strong relationships and create a positive, professional experience.

This is an excellent opportunity for someone who enjoys working with people, communicates confidently, and wants to build valuable skills in customer relations and account management.

Responsibilities

  • Serve as a professional point of contact for assigned customer accounts.
  • Build and maintain positive relationships with customers.
  • Respond to customer questions and provide clear, accurate information.
  • Assist customers with account-related requests, updates, and general support.
  • Identify customer needs and help connect them with appropriate solutions.
  • Maintain accurate and organized account information and records.
  • Follow up with customers to ensure satisfaction and resolve outstanding concerns.
  • Collaborate with internal teams to provide a smooth customer experience.
  • Handle customer interactions with professionalism, confidence, and attention to detail.
  • Contribute to team goals and ongoing improvements in customer service.
Qualifications
  • Strong verbal and written communication skills.
  • Professional, friendly, and customer-focused approach.
  • Ability to build rapport and communicate effectively with different personalities.
  • Strong organizational and time-management skills.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Positive attitude and willingness to learn.
  • Strong problem-solving and interpersonal skills.
  • Dependable, adaptable, and motivated to grow professionally
Additional Information
  • Competitive salary of $50,000 – $55,000 per year.
  • Full-time position with opportunities for professional advancement.
  • Career growth opportunities within a growing organization.
  • Ongoing training and professional development.
  • Opportunity to strengthen customer service, communication, account management, and relationship-building skills.
  • Supportive and collaborative team environment.
  • Hands-on experience working directly with customers and account operations.
  • Opportunities to take on additional responsibilities as you develop within the company.
  • Professional environment that recognizes initiative, reliability, and strong performance.

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