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Customer Account Manager Jobs in Park Ridge, IL (NOW HIRING)

Labor Solutions, LLC

Be Seen First

Customer Account Manager

Melrose Park, IL · On-site

$75K - $80K/yr

Customer Account Manager Position Purpose The Customer Account Manager serves as the primary point of contact for assigned customers and coordinates orders from purchase order receipt through ...

LHH US

Customer Account Manager

Addison, IL · On-site

$65K - $85K/yr

LHH is seeking a Customer Account Manager for our client to serve as the primary liaison between our customers and internal teams . In this role, you will manage key customer accounts, oversee ...

LHH US

Customer Account Manager

Addison, IL

$65K - $85K/yr

LHH is seeking a Customer Account Manager for our client to serve as the primary liaison between our customers and internal teams . In this role, you will manage key customer accounts, oversee ...

Harness

Customer Account Manager

Chicago, IL · On-site

$123K - $137K/yr

Position Summary At Harness, our Customer Account Manager own the customer's success from onboarding through implementation and adoption. You'll be the trusted advisor and primary owner for a ...

Harness

Customer Account Manager

Chicago, IL · Remote

$123K - $137K/yr

Position Summary At Harness, our Customer Account Manager own the customer's success from onboarding through implementation and adoption. You'll be the trusted advisor and primary owner for a ...

Professions Inc

Customer Account Manager

Wheeling, IL · Hybrid

They're looking for a Customer Service/Project Coordinator/Account Manager to join their Chicago team - someone who thrives in a fast-paced environment , enjoys working cross-functionally, and takes ...

aan

Customer Accounts Manager

Chicago, IL · On-site

$19.50 - $20.50/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

aan

Customer Accounts Manager

Chicago, IL · On-site

$19.50 - $20.50/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Aaron's

Customer Accounts Manager

Chicago, IL · On-site

$19.50 - $20.50/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Gategroup

Manager, Customer Account.

Schiller Park, IL · On-site

$80K/yr

Proven Account Management skills required in order to create, maintain, and enhance customer relationships * Minimum of 3 years of account/project management experience. Technical Skills ...

Gategroup

Manager, Customer Account.

Schiller Park, IL · On-site

$80K/yr

Proven Account Management skills required in order to create, maintain, and enhance customer relationships * Minimum of 3 years of account/project management experience. Technical Skills ...

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Park Ridge, IL

Customer Account Manager information

See Park Ridge, IL salary details

$25.6K

$46.6K

$73.8K

How much do customer account manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer account manager in Park Ridge, IL is $46,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $53,100.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Park Ridge, IL?

The most popular types of Customer Account jobs in Park Ridge, IL are:

What are popular job titles related to Customer Account Manager jobs in Park Ridge, IL?

For Customer Account Manager jobs in Park Ridge, IL, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Park Ridge, IL look for?

The top searched job categories for Customer Account Manager jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Customer Account Manager jobs?

Cities near Park Ridge, IL with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Park Ridge, IL as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,574 per year, or $22.4 per hour.

Customer Account Manager

Labor Solutions, LLC

Melrose Park, IL • On-site

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

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Job description

Customer Account Manager


Position Purpose

The Customer Account Manager serves as the primary point of contact for assigned customers and coordinates orders from purchase order receipt through production, delivery, and invoicing. This role works closely with Sales, Job Planning, Prepress, Manufacturing, Shipping, and other Operations teams to ensure customer requirements are accurately communicated, timelines are met, and a high level of customer service is maintained.


Key Responsibilities

  • Serve as the primary point of contact for assigned customer accounts throughout the order lifecycle.
  • Review customer purchase orders, specifications, and requirements against approved quotations for accuracy.
  • Enter, open, and maintain customer jobs and required documentation in company systems.
  • Coordinate job specifications, timelines, and customer expectations with Job Planning, Prepress, Manufacturing, Shipping, and other departments.
  • Monitor job progress, identify potential issues or delays, and proactively communicate updates and solutions.
  • Coordinate Prepress approvals and production readiness.
  • Prepare and communicate production, finishing, packaging, labeling, and shipping requirements.
  • Maintain accurate customer and job status information and provide regular updates.
  • Review completed jobs for accuracy and support timely reconciliation and invoicing.
  • Respond to customer questions, concerns, and requests professionally and promptly.
  • Identify opportunities to improve workflow, communication, and the overall customer experience.
  • Perform other related duties as assigned.


Qualifications

  • Strong customer service, written communication, and verbal communication skills.
  • Book manufacturing, printing industry highly preferred.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple jobs, deadlines, and changing priorities in a fast-paced environment.
  • Strong problem-solving skills and ability to communicate effectively across departments.
  • Proficiency with computer systems, databases, email, and Microsoft Office applications.
  • Experience in manufacturing, printing, publishing, or a related production environment preferred.

Company Description

Labor Solutions, LLC is a leader in the professional, temporary, and direct hire industry throughout the Midwest area. Our clients range from individual entrepreneurs to large corporations, and while we are big enough to serve Fortune 100 companies, we are small enough to stay nimble in an always-changing market.

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