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Customer Account Executive Jobs in Roxbury, MA (NOW HIRING)

Worldwide Express

Account Executive

Watertown, MA · On-site

$65K/yr

PURPOSE The Account Executive position at Worldwide Express is a unique and rewarding outside ... customer satisfaction • Solution selling; effectively present solutions through cost-benefit ...

Axiom Learning

Lead Account Executive

Cambridge, MA · On-site

This is a player-coach position for an accomplished Account Executive who has already demonstrated ... Maintain strong CRM discipline and accurate opportunity forecasting. * Represent Axiom at ...

Rapid7

Account Executive, Enterprise

Boston, MA · On-site

$119K - $162K/yr

We collaborate closely with internal experts and regional partners to deliver customer value and expand market footprint. About the Role As an Enterprise Account Executive, your primary ...

Rapid7

Account Executive, Enterprise

Boston, MA · On-site

$119K - $162K/yr

We collaborate closely with internal experts and regional partners to deliver customer value and expand market footprint. About the Role As an Enterprise Account Executive, your primary ...

24 Hour Flood Pros

Account Executive

Boston, MA · On-site

$60K - $85K/yr

Account Executive (B2B) Full-Time Compensation: $60,000 - $85,000 Base + Commission/Bonuses Job ... Maintain an active pipeline using CRM tools (Salesforce or similar) * Consistently meet and exceed ...

Jibe Ventures

Account Executive

Boston, MA · On-site

$70 - $120/hr

Account Executive * Sales * Boston * Full-time Description groundcover is a fast-growing B2D ... Providing exceptional customer service and addressing client concerns or issues * Monitoring and ...

24 HOUR FLOOD PROS OF SEATTLE

Account Executive

Boston, MA · Hybrid

$60K - $85K/yr

Description Account Executive (B2B) Full-Time Compensation: $60,000 - $85,000 Base + Commission ... using CRM tools (Salesforce or similar) Consistently meet and exceed monthly and quarterly sales ...

24 Hour Flood Pros LLC

Account Executive

Boston, MA · On-site

$60K - $85K/yr

Job Type Full-time Description Account Executive (B2B) Full-Time Compensation: $60,000 - $85,000 ... CRM tools (Salesforce or similar) • Consistently meet and exceed monthly and quarterly sales ...

24 Hour Flood Pros LLC

Account Executive

Boston, MA · Hybrid

$60K - $85K/yr

Job Type Full-time Description Account Executive (B2B) Full-Time Compensation: $60,000 - $85,000 ... Maintain an active pipeline using CRM tools (Salesforce or similar) * Consistently meet and exceed ...

Axiom Learning

Lead Account Executive

Cambridge, MA · On-site

$90K - $120K/yr

Maintain strong CRM discipline and accurate opportunity forecasting. * Represent Axiom at ... Serve as a player-coach and day-to-day resource for fellow Account Executives. * Coach AEs on ...

Command Alkon Incorporated

Account Executive

Boston, MA · On-site

The Account Executive (AE) will focus on growing smaller accounts into strategic customers. You'll be the main point of contact -- building relationships, solving problems, and ensuring customers get ...

Republic Services

Account Executive

Revere, MA · On-site

$75 - $102/hr

The Account Executive is required to sell the full suite of Republic Services products', which ... Completes required Customer Service Agreements, reports and other paperwork in a timely manner and ...

24 Hour Flood Pros LLC

Account Executive

Boston, MA · Hybrid

$60K - $85K/yr

Job Type Full-time Description Account Executive (B2B) Full-Time Compensation: $60,000 - $85,000 ... Maintain an active pipeline using CRM tools (Salesforce or similar) * Consistently meet and exceed ...

Level Data LLC

Account Executive

Boston, MA · Remote

$90K - $125K/yr

Role Overview The Account Executive is a quota-carrying, territory-owning revenue leader ... Maintain CRM accuracy >95% * Deliver accurate weekly and quarterly forecasts * Track and improve ...

CINC

Account Executive

Boston, MA · On-site

$90K/yr

The Account Executive will be responsible for selling our robust customer satisfaction platform to real estate brokerages. This platform enables real estate brokerages and its agents to seamlessly ...

CINC

Account Executive

Boston, MA · On-site +1

$90K/yr

The Account Executive will be responsible for selling our robust customer satisfaction platform to real estate brokerages. This platform enables real estate brokerages and its agents to seamlessly ...

Axiom Learning Inc

Lead Account Executive

Cambridge, MA · Remote

$90K - $120K/yr

Maintain strong CRM discipline and accurate opportunity forecasting. * Represent Axiom at ... Serve as a player-coach and day-to-day resource for fellow Account Executives. * Coach AEs on ...

WITCO

Account Executive

Boston, MA · On-site

$90K/yr

The Account Executive will be responsible for selling our robust customer satisfaction platform to real estate brokerages. This platform enables real estate brokerages and its agents to seamlessly ...

Axiom Learning

Lead Account Executive

Cambridge, MA · On-site

$90K - $120K/yr

Maintain strong CRM discipline and accurate opportunity forecasting. * Represent Axiom at ... Serve as a player-coach and day-to-day resource for fellow Account Executives. * Coach AEs on ...

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Showing results 21-40

All JobsCustomer Account JobsCustomer Account Executive JobsCustomer Account Executive Jobs in Roxbury, MA

Customer Account Executive information

See Roxbury, MA salary details

$43.4K

$69.5K

$106.4K

How much do customer account executive jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer account executive in Roxbury, MA is $69,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $96,000.00 per year, depending on experience, location, and employer.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

Do you cold call as a customer account executive?

Customer account executives often engage in cold calling as part of their sales activities to generate new business opportunities. Cold calling requires strong communication skills and familiarity with customer relationship management (CRM) tools. However, the extent of cold calling varies by company and industry, with some roles focusing more on inbound leads or account management.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What cities near Roxbury, MA are hiring for Customer Account Executive jobs?

Cities near Roxbury, MA with the most Customer Account Executive job openings:

Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Roxbury, MA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,545 per year, or $33.4 per hour.

Enterprise Sales Account Executive

Lightpath

Wakefield, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Description
About Lightpath
Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures. As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability.
To support that growth, we're building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes. We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last.
Job Summary
The Enterprise Sales Account Executive is responsible for developing advanced relationships with Lightpath named target companies and existing assigned Customer accounts. The Enterprise Sales Account Executive will generate new customer relationships working with accounts and prospects. These accounts are defined by the sales team in each region and approved by Senior Management.
This position requires little direct supervision and has the discretion to engage in negotiations and solution development in support of the needs of our largest and most complex accounts.
The Enterprise Sales Account Executive will be responsible for increasing the net revenue and share of business in those assigned accounts according to a Yield Plan.
Top Objectives
  • Complete all required training and certification within the first 30 days of employment.
  • Demonstrate continued knowledge of Lightpath products, services, funnel management methodology, processes, policies, and strategy.
  • Using prescribed methodology, develop strong relationships with decision makers in target prospect and customer accounts, leading to the sale of OLP products and services to solve identified business problems.
  • Using prescribed methodology, develop and effectively manage a funnel of active opportunities suffice to meet future quota objectives as defined.
  • Meet quota objectives on a periodic basis as assigned and accurately forecast projected sales and comply with all company processes and policies.

Principal Duties
  • Working with the Director of Sales, develop a strategic account plan for all assigned prospects and customer accounts.
  • Execute the plan using an understanding of our prescribed methodology and prior sales experience to develop relationships and navigate a complex customer hierarchy to reach the highest decision-making level possible.
  • Secure appointments with mid-level and "C" level execs and conduct a well-defined, consultative sales process consistent with our approved sales approach.
  • Effectively engage Sales Support, Operations, Contracts Management, Engineering and other relevant technical personnel from Lightpath Business operational groups to bring the appropriate knowledge and skill set to the customer in order to develop appropriate solutions that fit the customer needs.
  • Effectively manage all complex RFI / RFP processes initiated by assigned customers to ensure that Lightpath Business has the best possible response.
  • Attend and successfully complete all required sales, product and process training sessions, and take personal responsibility for professional development in order to increase your skills as a Salesperson.
  • Develop, package, and present comprehensive custom-tailored solutions in concert with Operational and Engineering Teams to the customer in a complete and professional manner.
  • Effectively manage all aspects of solution, pricing, and contractual negotiations to ensure the customer needs are balanced with favorable terms for Lightpath.
  • Be proactive and keep up with our ever-changing industry with regards to new product offerings, industry changes, emerging technology and competitor actions.
  • Attend all meetings as directed by your supervisor and management.
  • Submit weekly sales forecasts, expense reports, call reports, as well as other reports on time and when required by Sales Management.
  • Consistently and completely utilize and exploit our Sales Force Automation system, (Salesforce.com) and database tools, and enter all activity related to all sales activity into the system daily. This includes a synopsis of all conversations with Lightpath Business Customers and Prospects.
  • Work with Project Management, Operations, and Engineering to insure the highest levels of customer satisfaction.
  • Consistently maintain a positive attitude contributing to an overall positive atmosphere at Optimum Lightpath.
  • Work in and contribute to an atmosphere of trust and integrity with fellow employees to ensure the overall success of Lightpath Business.
  • Work within all company guidelines to ensure compliance with all industry-wide regulations and proactively seek the advice and assistance of your supervisor whenever needed.
  • Assist Director of Sales with mentoring and coaching of Account Executive's to develop their skills and knowledge.

Qualifications
  • Candidates must be high energy individuals who are willing to be an integral part of a growing professional sales organization.
  • The successful candidate will possess:

Tenacity - Ability to never stop working on a challenge
Courage - Unwilling to give up in the face of adversity
Intelligence - to fully understand the customer supplier dynamic
Focus - Understands how to manage time effectively and where to focus efforts
Realism - Knows when to walk away from a deal, and when to keep going
Responsibility - Willingness to be held accountable
Professional Bearing - Ability to generate a positive first impression
Integrity & ethics - ability to do the right thing
Excellent verbal and written communications skills
  • Ability to work well under pressure.
  • Strong Computer Skills are required for eth development of complex customized proposals and RFI/P responses etc.
  • Engineering and technical background in telecommunications or a related technical field to support and engage in solution development and complex negotiations.
  • Excellent organizational skills - Ability to multi-task and be highly responsive to customers.

Experience
  • 5+ years prior sales experience with large accounts required.
  • Demonstrated ability to develop, manage, and close sales opportunities on a consistent basis, following a prescribed methodology.
  • Highly organized, and data driven, with a demonstrated ability to accurately forecast sales results, and meet all sales goals.
  • Demonstrated ability to make professional presentations to customers and prospects and communicate complex technical issues in layman's terms.
  • Solid understanding of telecommunications and Information technology concepts and fundamentals.
  • Proven history of excellent customer service and ability to build solid customer relationships with a full understanding of the dynamics and techniques of relationship management.
  • College degree or relevant experience.
  • Satisfactory driver's license & dependable transportation.
  • Ability to travel as needed.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
The anticipated pay for this position is $75,000 to $175,000 annually, which reflects a good-faith estimate of what we may offer at the time of the posting, inclusive of base salary and commission incentive pay. Commission is tied to individual and/or company performance. Base salary will be determined on various factors, including geographic location as well as relevant experience. A comprehensive benefits package is offered as well, including medical, dental, vision, 401(k), paid time off, and more.

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