Account Manager
Plano, TX · On-site
Let them auto renew, look at revenue portability as part of a renewal, take some churn to get a ... Life Insurance * 401k with company match * Paid Time Off and Holidays
Account Manager
Plano, TX · On-site
Let them auto renew, look at revenue portability as part of a renewal, take some churn to get a ... Life Insurance * 401k with company match * Paid Time Off and Holidays
Helmet Sanding/Bondo/Prep Team Member
New Braunfels, TX · On-site
$17.82 - $19/hr
Manage cure times and masking processes Painting (Based on Experience) * Apply base coat and clear ... Company-paid life and short-term disability insurance * Employee discounts on Holley Performance ...
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Helmet Sanding/Bondo/Prep Team Member
New Braunfels, TX · On-site
$17.82 - $19/hr
Manage cure times and masking processes Painting (Based on Experience) * Apply base coat and clear ... Company-paid life and short-term disability insurance * Employee discounts on Holley Performance ...
Cure Auto Insurance information
What is Cure Auto Insurance?
Cure Auto Insurance is a car insurance company that specializes in providing affordable auto insurance coverage, particularly for drivers who may have difficulty obtaining insurance elsewhere due to their driving history or other factors. Founded in 1990, CURE (Citizens United Reciprocal Exchange) operates as a not-for-profit reciprocal exchange, focusing on fairness and transparency in its rate-setting process. The company primarily serves customers in New Jersey, Pennsylvania, and Michigan, and offers standard auto insurance products such as liability, collision, and comprehensive coverage. CURE is known for evaluating drivers more on their driving records rather than non-driving factors like credit scores.
What are the key skills and qualifications needed to thrive as an auto insurance agent?
To thrive as an Auto Insurance Agent, you need a solid understanding of insurance products, state regulations, and sales techniques, typically backed by a valid insurance license. Familiarity with insurance management software, quoting systems, and CRM platforms is essential for efficient workflow and customer management. Strong interpersonal skills, active listening, and problem-solving abilities help agents build trust and effectively address client needs. These skills are crucial for providing accurate coverage recommendations, maintaining compliance, and driving customer satisfaction and retention.
What are some common challenges faced by customer service representatives at Cure Auto Insurance, and how are they supported in overcoming them?
Customer service representatives at Cure Auto Insurance often handle a high volume of inquiries and must resolve complex policy or claims issues efficiently. Balancing empathy for customers with adherence to company policies can be challenging. To support representatives, Cure typically provides comprehensive training, ongoing coaching, and access to knowledge bases. Additionally, teamwork and regular feedback sessions help staff continuously improve their skills and manage challenging situations effectively.
What is the difference between Cure Auto Insurance vs Claims Adjuster?
| Aspect | Cure Auto Insurance | Claims Adjuster |
|---|---|---|
| Primary Role | Insurance provider offering auto insurance policies | Evaluates insurance claims and determines payouts |
| Required Credentials | Insurance license, sometimes certifications depending on state | Insurance license, certifications like CPCU or AIC often preferred |
| Work Environment | Office-based, customer service, policy management | Field or office-based, claims investigation and assessment |
| Industry Usage | Insurance companies, agencies | Insurance companies, adjusting firms |
While Cure Auto Insurance provides policies and customer service, Claims Adjusters handle claims processing and evaluation. Both roles require insurance licensing, but Claims Adjusters focus more on claims investigation, whereas Cure Auto Insurance focuses on policy sales and management.
What are popular job titles related to Cure Auto Insurance jobs in Texas?
For Cure Auto Insurance jobs in Texas, the most frequently searched job titles are:
- Entry Level Insurance Adjuster
- Non Union Remote Catastrophe Adjuster
- Entry Level Auto Claims Adjuster
- Contractual Automotive Warranty Claims Adjuster
- Auto Damage Adjuster Trainee
- Full Time Virtual Auto Estimator
- Medical Claims Representative
- Insurance Claims Processor
- Remote Overnight Claims Adjuster
- Claims Supervisor
What job categories do people searching Cure Auto Insurance jobs in Texas look for?
The top searched job categories for Cure Auto Insurance jobs in Texas are:
What cities in Texas are hiring for Cure Auto Insurance jobs?
Cities in Texas with the most Cure Auto Insurance job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Job description
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
The Account Manager is responsible for managing the Client Relationship with respect to all products and services. TheAccount Manager assists with coordination of delivering new services, all aspects of ongoing delivery of services in a steady-state environment, and the resolution of service issues. In addition, the Account Manager works with their assigned accounts to identify new business opportunities and renew existing services. Primary responsibilities include conducting regular customer meetings, incident awareness and escalation, issue trending and problem management, and cure plan development and execution.
Responsibilities
Position Objectives
Qualifications
Benefits
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
The Account Manager is responsible for managing the Client Relationship with respect to all products and services. TheAccount Manager assists with coordination of delivering new services, all aspects of ongoing delivery of services in a steady-state environment, and the resolution of service issues. In addition, the Account Manager works with their assigned accounts to identify new business opportunities and renew existing services. Primary responsibilities include conducting regular customer meetings, incident awareness and escalation, issue trending and problem management, and cure plan development and execution.
Responsibilities
- Provide Program Management expertise in managing Service Level Agreements and other aspects of the Client contractual agreement.
- Communicate effectively with peers, superiors and subordinates, as well as C-Level Executives on Client and Databank sides.
- Coordinate all Client communications including weekly and monthly reporting, crisis management and escalations.
- Maintain proactive customer communication to foster a high touch Relationship. Develop and maintain project plans and action item lists and conduct regular customer status meetings to keep projects and actions on track with dates and owners.
- Schedule and lead effective team meetings which will include field and/ or corporate resources.
- Successfully interact with other organizations within Databank to deliver seamless implementations & service to Clients.
- Serve as an escalation point 24/7 for production impacting incidents.
- Incident report review and distribution.
- Facilitate resolution of issues pertaining to billing, AR, credit requests and billing disputes.
- Facilitate order process for customer moves, adds, changes, and disconnects.
- Provide regular AM audits to ensure an accurate depiction of services, contacts, and procedures.
- Prepare, schedule and facilitate regular customer account reviews on a quarterly basis. These reviews highlight. existing Client services, any opportunities for new business, the status of account plans, and service levels.
- Other duties as assigned
Position Objectives
- Revenue retention and growth for assigned customer base.
- Manage the Client Relationship and gain Trusted Advisor status.
- Achieve and maintain reference status with assigned Client(s).
- Serve as Customer Advocate.
- Promote solution stability through incident trend analysis, problem management, and cure plan development and execution.
- Ensure efficiency and effectiveness in our company's support model. Activities include maintaining regular audits, contact management, customer specific support procedure coordination.
- Develop account strategies and meet with targeted customers on a regular basis to strategically build a partnership and grow revenue.
- Account Renewal - This is an area that we would like to track closely due to the complexity around the best way to approach a renewal. i.e. Let them auto renew, look at revenue portability as part of a renewal, take some churn to get a renewal, etc. There needs to be monthly review of clients coming up for renewal and the specific attack plan. We realize that this can be a significant effort time wise so spiffs or bonus will be considered on an ICB to be determined by executive team.
Qualifications
- Bachelor's degree or equivalent experience
- 5+ years in Sales Account Manager
- 3-5 years in Data Center, Telecom, IT, Cloud, Managed Services and Networking
- Proficiency in MS work, Excel, PowerPoint & Visio
Benefits
- Health, Dental, and Vision packages
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- 401k with company match
- Paid Time Off and Holidays
About DataBank
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Dallas, TX, US
Year founded
2005