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Cure Auto Insurance Jobs in Delaware (NOW HIRING)

Collections Representative

Newark, DE

$16.50 - $21.50/hr

... Insurance, Disability Insurance. Position Details: Industry: Financial Services Work Location ... This person can resolve routine billing inquiries and negotiate payment arrangements to cure ...

Collections Specialist

Newark, DE

$18 - $24.50/hr

... insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Collections ... Works an established list of accounts on an automated collections system and/or auto-dialer. This ...

Cure Auto Insurance information

What are the key skills and qualifications needed to thrive as an Auto Insurance Agent, and why are they important?

To thrive as an Auto Insurance Agent, you need a solid understanding of insurance products, state regulations, and sales techniques, typically backed by a valid insurance license. Familiarity with insurance management software, quoting systems, and CRM platforms is essential for efficient workflow and customer management. Strong interpersonal skills, active listening, and problem-solving abilities help agents build trust and effectively address client needs. These skills are crucial for providing accurate coverage recommendations, maintaining compliance, and driving customer satisfaction and retention.

What is Cure Auto Insurance?

Cure Auto Insurance is a car insurance company that specializes in providing affordable auto insurance coverage, particularly for drivers who may have difficulty obtaining insurance elsewhere due to their driving history or other factors. Founded in 1990, CURE (Citizens United Reciprocal Exchange) operates as a not-for-profit reciprocal exchange, focusing on fairness and transparency in its rate-setting process. The company primarily serves customers in New Jersey, Pennsylvania, and Michigan, and offers standard auto insurance products such as liability, collision, and comprehensive coverage. CURE is known for evaluating drivers more on their driving records rather than non-driving factors like credit scores.

What is the difference between Cure Auto Insurance vs Claims Adjuster?

AspectCure Auto InsuranceClaims Adjuster
Primary RoleInsurance provider offering auto insurance policiesEvaluates insurance claims and determines payouts
Required CredentialsInsurance license, sometimes certifications depending on stateInsurance license, certifications like CPCU or AIC often preferred
Work EnvironmentOffice-based, customer service, policy managementField or office-based, claims investigation and assessment
Industry UsageInsurance companies, agenciesInsurance companies, adjusting firms

While Cure Auto Insurance provides policies and customer service, Claims Adjusters handle claims processing and evaluation. Both roles require insurance licensing, but Claims Adjusters focus more on claims investigation, whereas Cure Auto Insurance focuses on policy sales and management.

What are some common challenges faced by customer service representatives at Cure Auto Insurance, and how are they supported in overcoming them?

Customer service representatives at Cure Auto Insurance often handle a high volume of inquiries and must resolve complex policy or claims issues efficiently. Balancing empathy for customers with adherence to company policies can be challenging. To support representatives, Cure typically provides comprehensive training, ongoing coaching, and access to knowledge bases. Additionally, teamwork and regular feedback sessions help staff continuously improve their skills and manage challenging situations effectively.
What are popular job titles related to Cure Auto Insurance jobs in Delaware? For Cure Auto Insurance jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Cure Auto Insurance jobs in Delaware look for? The top searched job categories for Cure Auto Insurance jobs in Delaware are:
Collections Representative

Collections Representative

Collabera

Newark, DE

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 hours ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details:

Industry: Financial Services

Work Location: Newark, DE

Job Title: Collections Representative

Duration: 6+ months (Strong possibility of extension)


Available Shift/s:

  • 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday
  • Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM


Job Description:

  • The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. 
  • This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. 
  • Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. 
  • Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. 
  • In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. 
  • Works an established list of accounts on an automated collections system and/or auto-dialer. 
  • This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. 
  • Understands and educates customers on account terms and alternate payment programs and methods. 
  • Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.


Job Requirements:

  • Excellent communication skills
  • Customer Service focus
  • Ability to understand and discuss personal and financial difficulties 
  • Ability to recommend and negotiate payment arrangements 
  • Demonstrated ability to work in a fast paced environment 
  • Strong computer skills
  • Previous collections experience
  • Previous customer service experience
  • Strong negotiation skills
Additional Information