Cultural Exchange Program Jobs in Chicago, IL (NOW HIRING)

Department: Greenheart Travel

Type: Temp

Start Date: August 2026

End Date: Approximately 6 months

Hours: 40 hours per week, Monday-Friday, 8:30 am- 5:00 pm CT US

Location: Remote

About Greenheart:

In 2025, Greenheart celebrated 40 years of cultural exchange! Greenheart International facilitates cultural exchange programs for students and adults to work or study in the USA or abroad. Our mission of connecting people and planet to create global leaders drives all that we do at Greenheart Exchange (programs in the USA) and Greenheart Travel (programs outside the USA). Our unique set of programs and initiatives foster cultural exchange, environmentalism, volunteerism, and personal development.

Greenheart International is a 501(c)(3) nonprofit committed to creating a more peaceful and sustainable global community.

Summary:

The Enrollment Development Specialist is responsible for supporting Greenheart Travel enrollment goals by conducting outbound calls to eligible leads, qualifying prospective participants and families, and scheduling Calendly sales calls with the appropriate Greenheart Travel team member. This role is focused on timely lead follow-up, consistent outreach, and helping prospective travelers move from inquiry to advising call. The Enrollment Development Specialist may also assist with lead tracking, CRM updates, follow-up communications, and departmental recruitment projects as assigned.

Requirements, qualifications and skills:

• Exceptionally detail-oriented and strong documentation skills.

• 2 years of sales and/or industry experience.

• Excellent verbal and written communication skills, with the ability to build relationships over the phone and through email.

• Strong customer service and interpersonal skills when working with students and families.

• Experience scheduling appointments and coordinating calendars using Calendly or similar platforms.

• Proficient in Microsoft Office Suite (Word, Outlook, Excel, SharePoint, Teams).

• Experience with CRM Systems, preferably salesforce.

Essential Duties and Responsibilities

• Call eligible Greenheart Travel leads to encourage next-step engagement and schedule sales calls through Calendly.

• Conduct timely and consistent follow-up with prospective students and families by phone and email.

• Qualify leads based on program interest, age, timeline, destination preferences, and general eligibility.

• Schedule prospective families and students for sales calls with the appropriate Greenheart Travel team member.

• Accurately update lead records, call notes, contact outcomes, and next steps in Salesforce.

• Track outreach activity, including number of calls made, contacts reached, sales calls scheduled, and enrollments attributed to outreach.

• Assist with re-engagement of older eligible leads, incomplete applications, and prospective families who have not yet scheduled an advising call.

• Respond to basic program inquiries using approved Greenheart Travel talking points and guidelines.

• Escalate detailed program, pricing, medical, visa, or eligibility questions to the appropriate Greenheart Travel team member.

• Support enrollment and recruitment projects as assigned.

• Answer telephones and respond to callers or hand off calls according to organizational guidelines.

• Other duties as assigned

Benefits:

• Temporary Full Time – Hourly

• Part Time PTO and Sick Time

• Working remotely

• Work with purpose and impact

Compensation: $24-$28/hour

This position is eligible for performance-based incentives on top of base hourly rate.

To Apply:

Sounds like the perfect fit? Tell us WHY by clicking “Apply Now.” A cover letter is required for your application to be considered.

Due to the number of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted.

Greenheart International is a U.S. based employer. At this time, we do not sponsor employment visas. All employees must have current authorization to work in the United States and maintain U.S. residency for the duration of their employment.

Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.