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$48.5K

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How much do cts computer technology services jobs pay per year?

As of Jun 6, 2026, the average yearly pay for cts computer technology services in the United States is $121,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $131,500.00 per year, depending on experience, location, and employer.

What is the difference between Cts Computer Technology Services vs Network Technician?

AspectCts Computer Technology ServicesNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT support, troubleshooting, client site visitsNetwork setup, maintenance, troubleshooting in office or data centers
Industry UsageIT service providers, managed service providersTelecommunications, enterprise IT departments

Both roles involve network and computer support, but Cts Computer Technology Services typically provides broader IT support and client services, while Network Technicians focus specifically on network infrastructure and connectivity issues.

What are some common challenges faced by professionals working in Computer Technology Services (CTS), and how can they be addressed?

Professionals in Computer Technology Services often encounter challenges such as managing high volumes of support requests, keeping up with rapidly changing technologies, and troubleshooting complex technical issues under time constraints. Working closely with team members and leveraging robust ticketing systems can help prioritize and resolve issues efficiently. Continuous professional development and active participation in team knowledge-sharing sessions are also essential for staying current and tackling technical challenges effectively.

What are the key skills and qualifications needed to thrive as a Computer Technology Services (CTS) Specialist, and why are they important?

To thrive as a CTS Specialist, you need strong technical knowledge in computer hardware, software troubleshooting, networking, and often an associate or bachelor's degree in information technology or a related field. Proficiency with operating systems (Windows, MacOS, Linux), diagnostic tools, remote support software, and certifications like CompTIA A+ or Network+ are commonly required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude set top performers apart. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in diverse business environments.

What are CTS Computer Technology Services?

CTS Computer Technology Services generally refers to a company or department that provides a range of IT solutions, including computer repair, network setup, cybersecurity, managed IT services, and technical support for businesses and individuals. These services help organizations maintain their technology infrastructure, ensure data security, and resolve technical issues efficiently. The goal of CTS is to keep computer systems running smoothly so that clients can focus on their core business activities without interruptions. Services may be offered on-site, remotely, or through a combination of both, depending on client needs.
Department Chair, Computer Technology Programs: Part-Time

Department Chair, Computer Technology Programs: Part-Time

Excelsior College

Saint Petersburg, FL • Hybrid

$50/hr

Part-time

Posted 7 days ago

Job description

Be part of Excelsior’s growing presence in St. Petersburg and help lead innovative, workforce-focused technology programs that expand access and opportunity for adult learners.
Excelsior University is growing—and we’re making a meaningful investment in education and workforce development in the St. Petersburg, Florida community. As we expand our hybrid learning model, we are seeking a Part-Time Department Chair to provide leadership for our Computer Technology programs in information technology, cybersecurity, and computer science.
This is an exciting opportunity to help shape the future of applied technology education while supporting faculty and programs that serve adult learners developing real-world, career-ready skills.

The Part-Time Department Chair for Computer Technology provides academic and operational leadership to support programs, faculty, and students within the department.

This role is designed for an experienced faculty leader with expertise in online and hybrid instruction, academic operations, and a strong student-centered approach. The Chair works closely with the Associate Dean and School of Technology leadership to oversee faculty engagement, course quality, and program operations.

The position combines academic leadership, faculty support, and program coordination to ensure excellence and consistency across Computer Technology offerings.

Primary Responsibilities

Department Leadership and Operations

  • Serve as the primary point of contact and liaison for Computer Technology faculty
  • Oversee term-based operations, including course scheduling, faculty assignments, and textbook coordination
  • Support faculty onboarding, training, and communication to ensure instructional quality and consistency
  • Participate in departmental, school-level, and university initiatives, committees, and special projects

Program Quality & Curriculum Oversight

  • Monitor course quality and coordinate updates and improvements in collaboration with Instructional Design and Development (IDD)
  • Support course development, revisions, and alignment with program outcomes and workforce needs
  • Contribute to program review, assessment reporting, and continuous improvement efforts
  • Ensure compliance with institutional, state, and accreditation standards

Faculty Support & Student Success

  • Guide faculty in delivering high-quality online and hybrid instruction aligned with University standards
  • Track and analyze key performance indicators, including course evaluations, grading patterns, and student success metrics
  • Promote effective teaching practices that support engagement, retention, and academic success among adult learners

Required Qualifications:

  • Master’s degree in Computer Science, Information Technology, Cybersecurity, or a closely related field
  • Significant professional experience in a relevant technical field, with industry certifications preferred
  • Minimum of 5 years of higher education teaching experience
  • Strong organizational, communication, and analytical skills
  • Ability to manage multiple priorities and work independently

Preferred Qualifications:

  • Doctoral degree in a related discipline
  • Prior leadership or administrative experience in higher education
  • Demonstrated experience in online and/or hybrid instructional environments
  • Experience with course development, assessment, or accreditation processes
  • Demonstrated commitment to diversity, equity, and inclusion in curriculum and faculty support

Excelsior CARES Values

Excelsior University values Compassion, Agility, Respect, Excellence, and Service. Each employee contributes to a student-centered learning environment that prioritizes academic integrity, innovation, and inclusion.

Work Environment

This position operates in a hybrid environment, requiring a combination of on-site work at the St. Petersburg location and remote operation. The role includes regular virtual collaboration and presence to support faculty, labs, and program operations, occasional travel to Albany, NY, for planning, training, and program-related activities.

The hiring salary range for this position is $50.00 per hour. The hiring salary range above represents the University's good faith estimate at the time of posting

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