ZipRecruiter

Log In

1

Cti Call Center Jobs (NOW HIRING)

Allwyn

Call Center Engineer (ACD Specialist)

$17.25 - $21.50/hr

Seeking a skilled Call Center Engineer with strong experience in ACD platforms (preferably Avaya ... such as CTI, VRU, call recording, WFM, SMS/Chat/Text, etc. • Ability to read troubleshooting ...

TecTammina

Call Center Project Manager

Pleasanton, CA · On-site

$134K/yr

Company Description First IT Solutions Technical/Functional Skills : Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Bachelors Additional Information Job ...

Allwyn Corporation

Call Center Engineer (ACD Specialist)

$17.25 - $21.50/hr

Seeking a skilled Call Center Engineer with strong experience in ACD platforms (preferably Avaya ... such as CTI, VRU, call recording, WFM, SMS/Chat/Text, etc. • Ability to read troubleshooting ...

TecTammina

Call Center Project Manager

Pleasanton, CA · On-site

$134K/yr

Company Description First IT Solutions Technical/Functional Skills : Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Bachelors Additional Information Job ...

TecTammina

Call Center Project Manager

Pleasanton, CA · On-site

Company Description Tech Tammina LLC Technical/Functional Skills Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Experience Required: 10+ Years Roles ...

CTI

Customer Service Representative

Covington, KY · On-site +1

$15.50 - $21/hr

... call center * Must be well versed in medical terminology and have the ability to speak about the details of the clinical trial - some training provided About CTI CTI Clinical Trial and Consulting ...

CTI

Customer Service Representative

Covington, KY · On-site

$15.50 - $21/hr

... call center * Must be well versed in medical terminology and have the ability to speak about the details of the clinical trial - some training provided About CTI CTI Clinical Trial and Consulting ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsCti Call Center Jobs

Cti Call Center information

See salary details

$5

$14

$21

How much do cti call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for cti call center in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What are popular job titles related to Cti Call Center jobs?

For Cti Call Center jobs, the most frequently searched job titles are:

AWS Contact Center Foundation Engineer

Dallas, TX • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Posted yesterday

New

Job description

Role: AWS Contact Center Foundation Engineer (Amazon Connect + Amazon Bedrock)

Location: Plano/San Antonio, Dallas, TX
Contract

Experience level (Years) 7+
Mode of Interview: inperson interview at 7300 Parkwood Blvd Plano, TX 75024
Must have skills:
Hands-on experience with Amazon Connect implementation and administration.
Experience with Amazon Bedrock and Generative AI use cases.
Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge.
Preferred skills Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred.
Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop.
Proficiency in Python, Node.js, or Java for serverless development.
Detailed Job Description:
Seeking an AWS Contact Center Foundation Engineer with hands-on experience in designing and implementing cloud-based contact center solutions using Amazon Connect and Amazon Bedrock. The ideal candidate should have experience integrating AI capabilities, building conversational experiences, and implementing scalable, secure contact center architectures on AWS.
Key Responsibilities:
• Design, configure, and deploy Amazon Connect contact center solutions.
• Integrate Amazon Bedrock for GenAI-powered virtual agents, agent assist, call summarization, and knowledge retrieval.
• Develop and integrate contact flows, IVR, chat, voice, and omnichannel solutions.
• Build integrations with AWS services such as Lambda, Lex, S3, DynamoDB, API Gateway, and CloudWatch.
• Configure security, IAM roles, encryption, monitoring, and operational best practices.
• Collaborate with business and technical teams to gather requirements and implement solutions.
Required Skills:
• 5+ years of experience in AWS cloud technologies.
• Hands-on experience with Amazon Connect implementation and administration.
• Experience with Amazon Bedrock and Generative AI use cases.
• Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge.
• Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred.
• Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop.
• Proficiency in Python, Node.js, or Java for serverless development.
• Familiarity with Infrastructure as Code (CloudFormation/CDK/Terraform) is a plus.