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TransUnion

Bilingual Customer Care Advocate

Chicago, IL

$18.22 - $26.44/hr

Customer Support and Special Investigations (CSSI) and specialized fraud case management. * Collect and distribute data to law enforcement for cases involving fraud where an investigation has been ...

Transunion

Bilingual Customer Care Advocate

Chicago, IL

$18.22 - $26.44/hr

Customer Support and Special Investigations (CSSI) and specialized fraud case management. * Collect and distribute data to law enforcement for cases involving fraud where an investigation has been ...

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How much do cssi jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for cssi in the United States is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.24 per hour, depending on experience, location, and employer.

What are some common challenges faced by a CSSI (Customer Service and Sales Investigator) and how can they be managed?

CSSIs often encounter situations where they need to balance customer satisfaction with company policies, which can be challenging when handling escalated complaints or investigating disputed transactions. Managing high call or case volumes while maintaining accuracy and empathy is another frequent hurdle. To succeed, it's helpful to develop strong communication and problem-solving skills, remain patient under pressure, and utilize available support systems such as team leads or knowledge bases. Regular training and collaboration with colleagues can also help CSSIs stay updated on best practices and policy changes.

What are the key skills and qualifications needed to thrive as a Computer Systems Support Specialist (CSSI), and why are they important?

To thrive as a Computer Systems Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, and network fundamentals, often backed by an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with help desk ticketing systems, remote diagnostic tools, and common operating systems is typically required. Excellent problem-solving abilities, patience, and strong communication skills distinguish top performers in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining organizational productivity.

What are CSSI (Computer Science Summer Institute) positions?

CSSI (Computer Science Summer Institute) positions refer to roles related to Google's educational program designed for high school seniors who are interested in pursuing computer science. These positions typically involve either participating as a student in the program, mentoring, or organizing learning experiences. The CSSI program focuses on providing students from underrepresented backgrounds with foundational computer science skills, exposure to industry professionals, and opportunities for career development. Participants work on coding projects, attend workshops, and build a community with peers and mentors.

What is the difference between Cssi vs Network Security Specialist?

AspectCssiNetwork Security Specialist
CertificationsCSSI certification, security clearanceCompTIA Security+, CISSP, CEH
Work EnvironmentGovernment agencies, defense contractorsCorporate, government, consulting firms
Industry UsagePrimarily defense and government sectorsBroad industry including finance, tech, government
Job FocusSecurity assessment, compliance, policy implementationNetwork defense, intrusion detection, threat mitigation

Cssi professionals typically work in government and defense sectors focusing on security assessments and compliance, often requiring security clearances. Network Security Specialists have a broader industry presence, focusing on protecting network infrastructure across various sectors with certifications like Security+ or CISSP. While both roles involve security, Cssi roles are more specialized in government security protocols, whereas Network Security Specialists focus on network defense across industries.

More about Cssi jobs
What states have the most Cssi jobs? States with the most job openings for Cssi jobs include:
What job categories do people searching Cssi jobs look for? The top searched job categories for Cssi jobs are:
Cssi jobs near you
Infographic showing various Cssi job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,449 per year, or $22.8 per hour.
Security Officer BlufftonHilton Head

Security Officer BlufftonHilton Head

Coastal Security Services, Inc.

Bluffton, SC

$15 - $17.75/hr

Other

PTO

Posted 6 days ago

Job description

About CSSI

Coastal Security Services, Inc. has been a trusted name in professional security since 2006. Licensed in South Carolina, Georgia, and Florida, we provide armed and unarmed officers, mobile patrols, K9 units, and technology-driven security solutions to healthcare facilities, residential communities, commercial properties, schools, and special events across the Lowcountry and beyond.

We invest in our people. CSSI officers receive hands-on training through our in-house Academy — including situational training, first aid, CPR, and advanced certifications — that goes well beyond state requirements.

About the Role

We're looking for a dependable, adaptable FLEX Security Officer to serve as a float across our client sites in the SC Lowcountry. This is not a single-post assignment — you'll rotate between healthcare facilities, upscale residential communities, and commercial properties based on operational needs.

This role is ideal for someone who thrives on variety, can adapt quickly to different environments, and takes pride in being the person the team counts on to fill critical coverage gaps.

What You'll Do
  • Provide professional security coverage at multiple CSSI client sites across Bluffton, Hilton Head Island, and the surrounding Lowcountry
  • Fill scheduled shifts and provide relief coverage for call-offs, PTO, and high-demand periods
  • Perform access control, patrol, visitor management, and incident response duties
  • Monitor CCTV systems and maintain accurate daily activity reports
  • Serve as a first responder for medical emergencies, safety incidents, and security threats
  • Maintain professional appearance and conduct consistent with CSSI standards
  • Communicate clearly with site supervisors, management, and dispatch
Site Types You'll Cover
  • Healthcare facilities — hospital campuses and emergency departments
  • Residential communities — gated neighborhoods with gate access, vehicle and foot patrol
  • Resort and hospitality properties — access control and guest safety
  • Commercial sites — varied post orders and security requirements
Schedule Details

This position primarily works Thursday through Monday, with Saturday and Sunday as guaranteed work days every week. Tuesday and Wednesday are your typical days off.

Shift times will rotate based on site needs:

  • Day shifts (6:00 AM - 2:00 PM)
  • Evening shifts (2:00 PM - 10:00 PM)
  • Overnight shifts (10:00 PM - 6:00 AM)

You will receive your schedule in advance and can expect a consistent 40 hours per week, with overtime opportunities frequently available.

Compensation

CSSI uses a post-based pay structure — your hourly rate is determined by the site you are assigned to, not a flat rate. FLEX officers benefit from exposure to a range of sites with competitive rates at each. Overtime is paid at 1.5x for all hours over 40 in a work week.

Requirements
  • Must be 21 years of age or older
  • Valid SC SLED Unarmed Security Officer Registration (or ability to obtain prior to start)
  • Clean criminal background — must pass SLED background check
  • Valid driver's license and reliable personal transportation (travel between sites required)
  • Availability to work a rotating schedule including nights, weekends, and holidays
  • Strong communication and interpersonal skills
  • Professional demeanor and appearance
  • Ability to stand/walk for extended periods and perform foot patrols
  • High school diploma or GED
Preferred Qualifications
  • SC SLED Armed Security Officer Registration (greatly preferred — increases site eligibility and pay potential)
  • Current CPR/First Aid/AED certification
  • Prior security, law enforcement, or military experience
  • Healthcare facility security experience
  • Familiarity with access control systems, CCTV, and incident reporting
What CSSI Offers
  • Competitive post-based pay with exposure to a variety of site rates
  • Consistent full-time hours (40 hrs/wk) with overtime opportunities
  • Training through CSSI Academy — CPR, First Aid, situational response, and more
  • Opportunity to earn additional certifications at no cost
  • Variety — work across multiple professional environments instead of one post
  • Growth path into site supervisor, field coordinator, or leadership roles
  • Supportive leadership team that invests in officer development
  • Stable, growing company with 20 years in the industry
How to Apply

For questions, call 844-888-2774.

Coastal Security Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected class.

SC SLED License #2381

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