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Cssi Jobs (NOW HIRING)

CSSI, Inc.

Human Factors Specialist

Washington, DC · On-site

CSSI, LLC. has over 30 years of experience working in complex, dynamic, safety critical systems supporting both government and commercial clients to address their toughest challenges, with efficient ...

CSSI, Inc

Sr. Computer Programmer

Washington, DC · On-site

CSSI, LLC. has over 30 years of experience working in complex, dynamic, safety critical systems supporting both government and commercial clients to address their toughest challenges, with efficient ...

CSSI, Inc.

Program Management Analyst

Washington, DC · On-site

CSSI, LLC. has over 30 years of experience working in complex, dynamic, safety critical systems supporting both government and commercial clients to address their toughest challenges, with efficient ...

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How much do cssi jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for cssi in the United States is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.24 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Customer Service and Sales Investigator and how can they be managed?

CSSIs often encounter situations where they need to balance customer satisfaction with company policies, which can be challenging when handling escalated complaints or investigating disputed transactions. Managing high call or case volumes while maintaining accuracy and empathy is another frequent hurdle. To succeed, it's helpful to develop strong communication and problem-solving skills, remain patient under pressure, and utilize available support systems such as team leads or knowledge bases. Regular training and collaboration with colleagues can also help CSSIs stay updated on best practices and policy changes.

What are the key skills and qualifications needed to thrive as a Computer Systems Support Specialist?

To thrive as a Computer Systems Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, and network fundamentals, often backed by an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with help desk ticketing systems, remote diagnostic tools, and common operating systems is typically required. Excellent problem-solving abilities, patience, and strong communication skills distinguish top performers in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining organizational productivity.

What is a CSSI?

CSSI (Computer Science Summer Institute) positions refer to roles related to Google's educational program designed for high school seniors who are interested in pursuing computer science. These positions typically involve either participating as a student in the program, mentoring, or organizing learning experiences. The CSSI program focuses on providing students from underrepresented backgrounds with foundational computer science skills, exposure to industry professionals, and opportunities for career development. Participants work on coding projects, attend workshops, and build a community with peers and mentors.

What is the difference between Cssi vs Network Security Specialist?

AspectCssiNetwork Security Specialist
CertificationsCSSI certification, security clearanceCompTIA Security+, CISSP, CEH
Work EnvironmentGovernment agencies, defense contractorsCorporate, government, consulting firms
Industry UsagePrimarily defense and government sectorsBroad industry including finance, tech, government
Job FocusSecurity assessment, compliance, policy implementationNetwork defense, intrusion detection, threat mitigation

Cssi professionals typically work in government and defense sectors focusing on security assessments and compliance, often requiring security clearances. Network Security Specialists have a broader industry presence, focusing on protecting network infrastructure across various sectors with certifications like Security+ or CISSP. While both roles involve security, Cssi roles are more specialized in government security protocols, whereas Network Security Specialists focus on network defense across industries.

More about Cssi jobs
What states have the most Cssi jobs? States with the most job openings for Cssi jobs include:
What job categories do people searching Cssi jobs look for? The top searched job categories for Cssi jobs are:
Cssi jobs near you
Infographic showing various Cssi job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,449 per year, or $22.8 per hour.

Human Factors Specialist

CSSI, Inc.

Washington, DC • On-site

Full-time

Re-posted 6 days ago

Job description

Seeking qualified professionals to support Federal Aviation Administration (FAA) Aviation Safety (AVS) programs through human factors research, analysis, and mission execution activities evaluating human-system interaction and operational performance across the National Airspace System (NAS). This role supports high-impact aviation safety initiatives, modernization efforts, and emerging technologies shaping the future of the National Airspace System (NAS).
Key Responsibilities
  • Conduct human factors research and analysis related to human-system interaction and operational performance within the NAS
  • Design research approaches, including identifying variables, data collection methods, and analytical frameworks
  • Collect, analyze, and interpret data to evaluate human performance, safety, and operational effectiveness
  • Support development and evaluation of systems, procedures, and operational concepts from a human factors perspective
  • Prepare technical reports, research findings, and recommendations for Government and stakeholder use
  • Collaborate with FAA program offices, engineers, analysts, and stakeholders on human factors and system integration initiatives

Qualifications
  • Master's degree in human factors, human factors and applied cognition, psychology, engineering psychology, or applied experimental psychology with a concentration in aviation human factors, and five years relevant work experience in human factors engineering research in the aviation field
  • Actual experience applying research methods and statistical analyses in applied experimental aviation research
  • A master's degree may be waived with eight years of experience in aviation-related human factors and a bachelor's degree
  • U.S. Citizen or Green Card Permanent Resident (minimum 3+ years of U.S. residency) and Public Trust approval

Applicant Preferences
  • Applied experience in human factors, human performance, or human-system integration within aviation or technical environments
  • Experience working with FAA Headquarters and supporting cross-organizational collaboration and executive-level communications
  • Familiarity with advanced research methods, statistical modeling, and applied human factors evaluation techniques
  • Experience evaluating human performance in operational environments and supporting human-system integration, system design, or safety-related research activities

**THIS POSITION IS CONTINGENT UPON CONTRACT AWARD AND POSITION AVAILABILITY**
About:
CSSI, LLC. has over 30 years of experience working in complex, dynamic, safety critical systems supporting both government and commercial clients to address their toughest challenges, with efficient and low-risk solutions. Our collaborative work has improved the safety of transportation related human and systems infrastructure, increased the efficiency of the National Airspace System (NAS), and facilitated the modernization of both NAS and DoD systems and capabilities. Founded in 1990 and headquartered in Washington, D.C., CSSI employs nearly 200 employees throughout the country, helping customers across the United States and globally understand and implement the solutions to their biggest obstacles. For more information on CSSI, please visit www.cssiinc.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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