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Csrm Jobs in Indiana (NOW HIRING)

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Infographic showing various Csrm job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Commercial Lines Account Manager | Client Service Manager

APR

Indianapolis, IN • On-site

$80K - $95K/yr

Full-time

Re-posted 27 days ago

Job description

Job Title: Commercial Lines Account Executive | Client Service Manager
Salary: $80,000 - $95,000 plus comprehensive health benefits
Location: Carmel, IN USA
Job Summary: As a Commercial Lines Account Executive or Client Relationship Manager in our dynamic insurance team, you'll act as a primary agent for Producer assigned accounts. This role involves both servicing and solicitation activities. You'll manage a mid-market book of business and lead a dedicated service team, ensuring high-quality client management and business growth.
Key Responsibilities:
  • Independently manage client services and maintain relationships with minimal oversight from Producers.
  • Direct a service team to manage a mid-market book of business effectively.
  • Participating in interviews and responding to RFPs.
  • Analyze and present renewal options to clients, selling renewal business and additional coverage lines.
  • Promote various services offered by our agency through tailored Producer Service Proposals.
  • Provide expert analysis and recommendations on clients' existing coverage plans.
  • Select carriers for solicitation, negotiating beneficial terms and premiums.
  • Address and resolve client inquiries, including benefits and claims issues.
  • Review and ensure the accuracy of client coverage contracts and amendments.
  • Manage and negotiate contracts with third-party vendors on behalf of clients.
  • Oversee and support a dedicated service team.
Qualifications:
  • Bachelor’s degree or an equivalent combination of education and experience.
  • 5-7 years of relevant work experience in the insurance field.
  • Designations are a plus CIC, CISR, CSRM, AAI
Skills:
  • Exceptional verbal and written communication abilities.
  • Strong problem-solving and time management skills.
  • Teamwork-oriented mindset.
  • Proficient in planning, organization, and prioritization.
  • Well-versed in Microsoft Office Suite, AMS360 or Applied TAM/EPIC.
Salary Context: The national average salary for similar roles ranges from $75,000 to $95,000 , excluding bonuses or benefits. The offered base pay will be determined based on experience, skills, certifications, education, and in consideration of internal equity and market data.