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Csr Tech Jobs in Tennessee (NOW HIRING)

Copart, Inc.

Customer Service Representative

Nashville, TN · On-site

$18 - $20.29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with ... The Customer Service Representative (CSR) provides exceptional customer service to internal and ...

Mr Electric

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

  • Medical

  • PTO

Electric is looking for customer service representatives to join our team, so apply today! Why You ... technology. • You enjoy meeting new people and building new relationships. • You welcome ...

Mr Electric

Customer Service Representative

Johnson City, TN · On-site

$15.25 - $21/hr

  • Medical

  • PTO

Electric is looking for customer service representatives to join our team, so apply today! Why You ... technology. • You enjoy meeting new people and building new relationships. • You welcome ...

Mr. Electric

Customer Service Representative

Kingsport, TN · On-site

$15.25 - $20.75/hr

  • Medical

  • PTO

Electric is looking for customer service representatives to join our team, so apply today! Why You ... technology. • You enjoy meeting new people and building new relationships. • You welcome ...

Mr. Electric

Customer Service Representative

Johnson City, TN · On-site

$15.75 - $21.25/hr

  • Medical

  • PTO

Electric is looking for customer service representatives to join our team, so apply today! Why You ... technology. • You enjoy meeting new people and building new relationships. • You welcome ...

QC Holdings-LendNation

Customer Service Representative

Shelbyville, TN · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer ... To meet these customer needs, improvements in technology, product/process development and ...

QC Holdings-LendNation

Customer Service Representative

Dyersburg, TN · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer ... To meet these customer needs, improvements in technology, product/process development and ...

QCHI

Customer Service Representative

Shelbyville, TN · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great ... To meet these customer needs, improvements in technology, product/process development and ...

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Showing results 1-20

All JobsCsr Tech JobsCsr Tech Jobs in Tennessee

Csr Tech information

See Tennessee salary details

$8

$14

$33

How much do csr tech jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for csr tech in Tennessee is $14.36, according to ZipRecruiter salary data. Most workers in this role earn between $9.23 and $15.43 per hour, depending on experience, location, and employer.

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What are popular job titles related to Csr Tech jobs in Tennessee?

For Csr Tech jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Csr Tech jobs in Tennessee look for?

The top searched job categories for Csr Tech jobs in Tennessee are:

What cities in Tennessee are hiring for Csr Tech jobs?

Cities in Tennessee with the most Csr Tech job openings:

Csr Tech jobs near you

Customer Service Representative

Careers Integrated Resources Inc

Franklin, TN • On-site

$15.75 - $21.50/hr

Other

Posted 5 days ago

Job description

Customer Service Representative

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Job Title: Customer Service Representative 1

Location: Franklin TN 37067

Duration: 0-8 months (temp to hire)

These PART TIME shifts would be 4 or 5 hours between 8 am and 1 pm. Contractors would need to attend training and those will be Full time hours for 4 weeks.

Handles customer service inquiries and problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature.

Answers questions and resolves issues based on phone calls/letters from members, providers, and brokers.

Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and brokers.

Explains member's policy benefits and coordination with Medicare

Handle complaints (member/provider), via relevant recording/reporting system

Ensures compliance with requirements of regional compliance authority/Medicare

Determines applicable coverage provisions and verifies member plan eligibility

Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible. Performs financial data analysis as necessary.

Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received

Adheres to international privacy policies, practices and procedures

The hours may vary. The call center is open from 7 am to 8 pm Central Time. These PART TIME shifts would 4 or 5 hours between 8 am and 1 pm.

Handles customer service inquiries and problems via telephone, internet or written correspondence.

Customer inquiries are of basic and routine nature.

Potentially temp to hire* Typing test/computer skills testing REQUIRED

CSR must be able to type 30-35 WPM. CSR's should have at least a year of Medicaid/ Medicare experience. CSR must have Call Center/ Contact Center background.

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