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Csr Tech Jobs in Cleveland, TN (NOW HIRING)

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

East Ridge, TN ยท On-site

$13 - $17.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Chattanooga, TN ยท On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Chattanooga, TN ยท On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

East Ridge, TN ยท On-site

$13 - $17.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Chattanooga, TN ยท On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

Chattanooga, TN

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Customer Service Representative

East Ridge, TN ยท On-site

$13 - $17.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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Csr Tech information

See Cleveland, TN salary details

$9

$15

$22

How much do csr tech jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for csr tech in Cleveland, TN is $15.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $16.11 per hour, depending on experience, location, and employer.

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

What are popular job titles related to Csr Tech jobs in Cleveland, TN?

For Csr Tech jobs in Cleveland, TN, the most frequently searched job titles are:

What job categories do people searching Csr Tech jobs in Cleveland, TN look for?

The top searched job categories for Csr Tech jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Csr Tech jobs?

Cities near Cleveland, TN with the most Csr Tech job openings:

Infographic showing various Csr Tech job openings in Cleveland, TN as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 18% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $31,415 per year, or $15.1 per hour.

Customer Service Representative

Leap Service Partners LLC

Hixson, TN โ€ข On-site

$35K - $41K/yr

Full-time

Posted 4 days ago


Job description

Company: Scenic City Plumbing

Location: Hixson / Chattanooga, TN Area

Pay: $17.00 – $20.00 / hour (Dependent on Experience)

Job Type: Full-time

Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Why Work Here?

"Competitive pay, fully vested 401(k) match from day one, comprehensive healthcare benefits, and a supportive team environment with an award-winning local business!"

At Scenic City Plumbing, we’ve built our reputation across the area by delivering top-tier plumbing solutions and honest, dependable service. We’re looking for an energetic, customer-focused Customer Service Representative (CSR) / Scheduler to join our local team and serve as the friendly face and voice of our branch. If you thrive in a fast-paced environment and take pride in helping homeowners, apply today!

What You’ll Do (Key Responsibilities)
  • Inbound & Outbound Appointment Booking: Handle high-volume incoming calls and conduct proactive follow-ups to schedule service calls, drain cleanings, water heater installations, and routine maintenance.

  • Dispatch & Route Coordination: Match jobs to the right plumbing technicians and deliver precise, detailed appointment data to ensure fast, efficient routing.

  • Data Entry & Metrics Tracking: Accurately log call details, booking rates, and customer notes into our dispatching software.

  • Customer Care & Quality Assurance: Follow up with homeowners post-service to ensure 100% satisfaction and uphold Scenic City Plumbing’s reputation.

  • Administrative Support: Assist with general office administrative tasks, billing paperwork, and team coordination as needed.

What We’re Looking For (Qualifications)
  • Education: High School Diploma, GED, or equivalent experience.

  • Experience: 1+ years in customer service, call center, front desk, or dispatching (experience in plumbing, HVAC, or trade services is a major plus!).

  • License: Valid driver’s license.

  • Work Authorization: Must be legally eligible to work in the U.S. without sponsorship.

Key Skills for Success
  • Communication: Exceptional verbal tone and written skills—you know how to reassure a homeowner with a plumbing emergency and turn inquiries into scheduled appointments.

  • Multi-Tasking: Ability to juggle phone calls, dispatch boards, and administrative tasks with strong attention to detail.

  • Tech Confidence: Comfortable navigating multi-line phone systems, dispatch software, and standard office applications.

  • Reliability: Punctual and dependable attendance aligned with your daily schedule.

Pay, Benefits & Perks
  • ???? Competitive Pay: $17.00 - $20.00/hr (DOE)

  • ???? Financial Security: 401(k) with a fully vested company match from day one

  • ???? Health & Wellness: Comprehensive Medical, Dental, and Vision insurance options

  • ???? Tax Savings: Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)

  • ???? Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays

  • ????️ Perks: Employee discounts on plumbing services for your home

  • ???? Growth: Ongoing professional development and internal career advancement opportunities

Scenic City Plumbing is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.as a qualified individual with disability.


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