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Csr Tech Jobs in New York (NOW HIRING)

Customer Service Representative - Career Opportunity Mr. Rooter Plumbing Are you looking for a new ... Modern office technology and software * Supportive management and ongoing coaching Starting pay ...

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Customer Service Representative

Norwalk, CT

$16 - $21.75/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Customer Service Rep

Central Islip, NY

$16.25 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

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Customer Service Representative

Jersey City, NJ · On-site

$900 - $1.3K/wk (+ commission)

CUSTOMER SERVICE REPRESENTATIVE - ENTRY LEVEL - IMMEDIATE OPENINGS We are currently hiring Customer Service Representatives to join our growing team. This is a great entry-level opportunity for ...

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Central Islip, NY · On-site

$16.25 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

Showing results 21-40

Csr Tech information

See New York salary details

$10

$17

$41

How much do csr tech jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for csr tech in New York is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $18.94 per hour, depending on experience, location, and employer.

What is a CSR Tech?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

What cities in New York are hiring for Csr Tech jobs?

Cities in New York with the most Csr Tech job openings:

Infographic showing various Csr Tech job openings in New York as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 14% Part Time, 11% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,698 per year, or $17.6 per hour.

Customer Service Representative

Mr. Rooter

Freehold, NJ • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Customer Service Representative - Career Opportunity
Mr. Rooter Plumbing
Are you looking for a new career with paid training, steady work, and room to grow? Mr. Rooter Plumbing is looking for motivated, dependable individuals to join our office team as Customer Service Representatives.
Plumbing is an essential service that is needed in every economy, and our Customer Service Representatives play a key role in helping homeowners when they need us most. This position is more than just answering phones. You will be the first point of contact for our customers, helping schedule service appointments, answer questions, and coordinate solutions with our dispatchers, managers, and service professionals.
No prior customer service experience or college degree is required, although both are a plus. We provide paid training, hands-on coaching, and the tools you need to succeed.
This is more than a job. It is a career path with opportunities to build your skills, increase your income, and grow into leadership or management roles.
Is This the Right Fit for You?
This role may be a great fit if you:
  • Enjoy interacting with people and helping solve problems
  • Like working in a collaborative, team-oriented office environment
  • Are patient, persistent, and detail-oriented
  • Are comfortable using computers and learning new software
  • Can adapt to changing priorities in a fast-paced setting
  • Enjoy a challenge and want to contribute to team success

As a Customer Service Representative, you will work closely with management and dispatch to deliver a first-class customer experience from the first call through job completion.
What You'll Be Responsible For
You will begin by training alongside experienced team members. Once fully trained, your responsibilities will include:
  • Answering incoming customer calls and scheduling service appointments
  • Communicating with dispatch, managers, and service professionals to coordinate jobs
  • Updating customer information and job details accurately in our systems
  • Adapting to customer needs and priority changes throughout the day
  • Following the proven Mr. Rooter Plumbing customer service process
  • Helping ensure every customer receives professional, friendly, and reliable service

How We Measure Success
At Mr. Rooter Plumbing, we believe in teamwork, accountability, and celebrating wins. Success in this role is measured by:
  • Providing clear, helpful solutions to customers
  • Staying organized and operating efficiently
  • Maintaining a professional and positive attitude
  • Supporting high customer satisfaction scores, surveys, and Google reviews
  • Following company processes with attention to detail

How We Take Care of Our Team
We offer:
  • Paid training
  • Paid time off
  • 401(k)
  • 401(k) company match
  • Health, dental, and vision insurance
  • Modern office technology and software
  • Supportive management and ongoing coaching

Starting pay: $16.00-$18.00 per hour, based on experience.
At Mr. Rooter Plumbing, we are committed to helping team members build long-lasting careers, from entry-level positions to leadership and management roles.
If you are ready to join a professional, supportive team that shows up ready to win every day, apply today.