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Csr Tech Jobs in California (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Customer Service Representative CSR

Merced, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

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Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

U-Haul

Customer Service Representative

Ontario, CA · On-site

$16.90 - $17.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... As well as assisting customers, using up-to-date technology to dispatch and return equipment. This ...

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Csr Tech information

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$9

$16

$38

How much do csr tech jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for csr tech in California is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $10.48 and $17.45 per hour, depending on experience, location, and employer.

What are CSR Techs?

CSR Techs, or Central Sterile Processing Technicians, are healthcare professionals responsible for sterilizing, preparing, and managing medical instruments and equipment. They ensure that all surgical tools and devices are cleaned, disinfected, and properly packaged to prevent infection and maintain patient safety. CSR Techs play a crucial role in supporting surgical teams and other healthcare staff by maintaining the sterility and functionality of essential medical equipment.

What is the difference between Csr Tech vs Customer Service Representative?

AspectCsr TechCustomer Service Representative
CredentialsTypically requires technical certifications or training in specific software/hardwareUsually requires customer service or communication skills, with minimal technical certifications
Work EnvironmentOften in IT support centers, technical departments, or help desksCustomer service centers, retail, or call centers
Industry UsageCommon in tech, IT, and software companiesWidespread across retail, telecom, banking, and service industries

While both roles involve assisting customers, Csr Tech focuses on technical support and troubleshooting, requiring technical skills and certifications. Customer Service Representatives handle general customer inquiries and support, often emphasizing communication skills. The roles differ mainly in technical complexity and work environment, but both are essential for customer satisfaction in their respective industries.

How does a CSR Tech typically interact with other departments to resolve customer issues?

As a CSR Tech (Customer Service Representative Technician), you will frequently collaborate with technical support, sales, and product development teams to address and resolve customer concerns. This role requires strong communication skills to relay technical information between customers and internal teams, ensuring that complex issues are understood and resolved efficiently. You'll often participate in cross-functional meetings or use ticketing systems to track the progress of customer requests, making teamwork and adaptability key to success in this role.

What are the key skills and qualifications needed to thrive as a CSR (Central Sterile Processing) Tech, and why are they important?

To excel as a CSR Tech, you need knowledge of sterilization procedures, infection control practices, and a high school diploma or equivalent, with many employers preferring certification such as CRCST. Familiarity with autoclaves, sterilization equipment, and inventory management systems is typically required. Attention to detail, organization, and strong teamwork skills help ensure efficient and safe processing of medical instruments. These competencies are critical to maintaining patient safety and supporting smooth healthcare operations.

What hot tech job pays $775 000?

A Chief Technology Officer (CTO) or senior executive role in the tech industry can earn salaries around $775,000 or higher, especially in large corporations or successful startups. These positions typically require extensive experience, leadership skills, and often involve overseeing technology strategy, infrastructure, and innovation.

What jobs pay 4000 a week without a degree?

A CSR Tech role typically does not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, certain trades like plumbing or electrical work, and some entrepreneurial ventures. These roles usually require relevant skills, certifications, or experience rather than formal education.

What is the role of a CSR technician?

A CSR technician is responsible for providing technical support and customer service related to computer systems, networks, or electronic devices. They troubleshoot issues, perform repairs, and may install or configure hardware and software, often working in technical environments that require problem-solving skills and familiarity with diagnostic tools.

What is the least stressful IT job?

A CSR Tech role typically involves customer support and troubleshooting, which can be less stressful than jobs with high pressure or rapid response requirements. Positions with regular hours, minimal on-call duties, and clear procedures tend to be less stressful in the IT field.
What are popular job titles related to Csr Tech jobs in California? For Csr Tech jobs in California, the most frequently searched job titles are:
What job categories do people searching Csr Tech jobs in California look for? The top searched job categories for Csr Tech jobs in California are:
What cities in California are hiring for Csr Tech jobs? Cities in California with the most Csr Tech job openings:
Csr Tech jobs near you
Infographic showing various Csr Tech job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,840 per year, or $16.3 per hour.
Client Service Representative Tech I

Client Service Representative Tech I

Quest Diagnostics

San Juan Capistrano, CA • On-site

$22.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories

Job description


Client Service Representative Tech I - San Juan Capistrano, CA, Sunday to Thursday, 9:30 AM to 6:00 PM
Pay range: $21.38 - $32.08 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Receive, prioritize and resolve problems for customers and technical departments. Handle routine manual and interface problems and concerns.
Responsibilities
  • Use proper telephone etiquette and all available resources to respond to incoming customer inquiries, requests ,and complaints competently and courteously.
  • Troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.
  • Follow through in a timely manner to resolve all issues and concerns.
  • Complete all required documentation associated with contacts and resolution. Maintain complete and accurate records.
  • Report laboratory results to clients and patients using established protocols.
  • Research and resolve more complex customer issues, including those referred by CSR I, II and Assistants.
  • Receive report for missing specimens and resolve the issues with proper documentation and communication with affected customers according to established policies. This includes missing specimens that have been accessioned, those not reported by customers and not accessioned and specimens identified on the interface pending lists.
  • Assists technical departments as required for problem resolution.
  • Provide education and guidance to clients about lab processes and the appropriate handling and shipping of samples.
  • Perform appends, deletes, edits and demographic changes to ensure appropriate handling, testing and reporting of test results.
  • Process confirmation and corrected reports as required.
  • Process return specimens to clients as needed.
  • Escalate issues as appropriate to keep supervisor informed of client concerns, problems, or deviations from established procedures.
  • May provide coaching and/or training to less experienced staff.
  • Provide suggestions for process improvements to maximize quality and efficiencies in the department
  • Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications
Required Work Experience:
Three (3) to five (5) years clinical laboratory or customer service experience.
Preferred Work Experience:
Previous clinical laboratory and/or customer service in a call center environment preferred.
Physical and Mental Requirements:
  • Sitting for long periods of time.
  • Repeating motions that may include the wrists, hands and/or fingers. (Typing)

Knowledge:
  • Proper telephone etiquette to handle customer inquiries
  • Basic knowledge of operating office equipment
  • Broad knowledge of specimen requirements for medical laboratory tests and the requirements for different methods of sample preservation.
  • Good understanding of fundamental medical and laboratory terminology.
  • Understand the importance of Quality Service and how it is measured

Skills:
  • Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers
  • Proficiency in basic computer skills (Word, Excel)
  • Ability to multi-task and work in a fast-paced environment
  • Ability to work under pressure with a high degree of accuracy
  • Strong organizational skills
  • Ability to analyze and solve problems.
  • Good listening skills
  • Ability to maintain professional and tactful manner in stressful situations
  • Exhibit comfortable interaction with technical staff and other departments
  • Demonstrated ability to coach or train other reps
  • Ability to deal with client information in a confidential manner

Education
  • High School Diploma or Equivalent (Required)

Languages
  • English (Required)

Licenses and Certifications
  • Medical Lab Technician Certification (Preferred)
  • Medical Technologist Certification (Preferred)

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.
About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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