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Csr Manager Jobs in Rhode Island (NOW HIRING)

nVent

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Experience working with an ERP and/or CRM. * Able to maintain professional customer service manner when dealing with dissatisfied customers and demonstrate compassion for the customer's situation.

Meta

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Requires a high school diploma or equivalent and 1-3 years of experience in the field or in customer service role is preferred. Relies on instructions and pre-established guidelines to perform the ...

Meta

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Requires a high school diploma or equivalent and 1-3 years of experience in the field or in customer service role is preferred. Relies on instructions and pre-established guidelines to perform the ...

Harris

Customer Service Representative

Carolina, RI · On-site

$16 - $21.75/hr

Transfer calls to employees in other departments as required to meet customer needs. * Fully ... maintain or exceed service standards. * Communicate openly with Supervisor, Team Lead and other ...

Essilor

RxO - Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting ... GENERAL FUNCTION The Customer Service Representative provides resolution to process exceptions by ...

Care New England Health System

INTAKE CSR

Warwick, RI · On-site

$15.50 - $21.25/hr

Forwards self-referrals directly to RN/LPN or manager. • Transcribes all information into records ... customer services and complete accuracy of records. OCCASIONAL DUTIES: Participates in ...

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All JobsCsr JobsCsr Manager JobsCsr Manager Jobs in Rhode Island

Csr Manager information

See Rhode Island salary details

$24K

$56.8K

$98.9K

How much do csr manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for csr manager in Rhode Island is $56,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $68,600.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Rhode Island?

The most popular types of Csr jobs in Rhode Island are:

What cities in Rhode Island are hiring for Csr Manager jobs?

Cities in Rhode Island with the most Csr Manager job openings:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Rhode Island as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $56,798 per year, or $27.3 per hour.

Customer Service Representative

nVent

Warwick, RI • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

nVent rating

7.4

Company rating: 7.4 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

295th of 545 rated manufacturers

Job description

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
WHAT YOU WILL EXPERIENCE IN THIS POSITION:
  • Connect with customers, outside sales and production on all aspects of order creation and follow-up, providing a high level of knowledge and support.
  • Research and recommend solutions for all incoming calls regarding pricing and availability, order changes/status, and sophisticated product questions for multiple product brands.
  • Process domestic standard distributor and non-standard orders independently and accurately for multiple functional areas/brands with a clear understanding of the differences between direct and distribution business.
  • Work with sales, marketing, production, shipping and other operating functions regarding product, delivery or service matters.
  • Monitor or follow-up on scheduled shipment dates to ensure timely delivery. This may include acquiring proof of delivery and/or expediting shipment as needed.
  • Use product knowledge to make decisions that result in improved customer satisfaction.
YOU HAVE:
  • 3+ years of customer service in a manufacturing environment, including advanced knowledge of the principles and practices of customer service is preferred.
  • Confirmed skill in identifying root causes of complex problems/issues by asking probing questions and developing recommendations for resolution.
  • Proven skills to learn and retain advanced product knowledge for use in day to day responsibilities.
  • Experience working with an ERP and/or CRM.
  • Able to maintain professional customer service manner when dealing with dissatisfied customers and demonstrate compassion for the customer's situation.
  • Ability to collaborate and share knowledge and information to assist the team, especially in the problem solving process.
  • Strong written and verbal communication skills, while collaborating with people at all levels within the organization and outside the organization.
  • Skilled in leading multiple tasks/projects along with the ability to work in a fast paced team environment in a self-directed manner.
  • Ability to train/mentor others within area of expertise to foster cross training.

Additional Requirements:
  • Our Warwick, RI facility is an ITAR-controlled site. All candidates must be a "US Person" as defined by 22 C.F.R. 120.15.

WE HAVE:
  • A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
    • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
    • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

  • Commitment to strengthen communities where our employees live and work
    • We encourage and support the philanthropic activities of our employees worldwide
    • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

  • Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
    • Innovative & adaptable
    • Dedicated to absolute integrity
    • Focused on the customer first
    • Respectful and team oriented
    • Optimistic and energizing
    • Accountable for performance

  • Benefits to support the lives of our employees

Benefit Overview
At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:
  • Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
  • A 401(k) retirement plan and an employee stock purchase plan - both include a company match.
  • Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
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What nVent employees say

Pay

Benefits

Hours and flexibility

Workplace

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About nVent

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing and civil engineering construction

Company size

10,000+ Employees

Headquarters location

Saint Louis Park, MN, US

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