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Csr Logistics Jobs (NOW HIRING)

LAVA SCS LLC

Customer Service Representative

Waddell, AZ

$15.75 - $21.25/hr

As a CSR in the transportation industry, you will interact with customers through various ... Collaborate with drivers, dispatch teams, and other departments to coordinate logistics and ensure ...

Unisco

Customer Service Representative

Waddell, AZ · On-site

$15.75 - $21.25/hr

We are seeking a reliable and friendly Customer Service Representative (CSR) to join our ... Collaborate with drivers, dispatch teams, and other departments to coordinate logistics and ensure ...

New

CFS

Customer Service Representative

Luckey, OH

$41K - $52K/yr

Customer Service Representative On-site | Troy, OH Salary: $41,000-52,000 About the Company Our ... Serve as the primary contact for customers, collaborating with Sales, Marketing, Logistics ...

Circle Logistics

Customer Service Rep

Orlando, FL

$15 - $20.25/hr

Company Description Circle Logistics is a third-party logistics (3PL) firm focused on delivering ... We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ...

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How much do csr logistics jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for csr logistics in the United States is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.

What are CSR Logistics?

CSR Logistics typically refers to the role of a Customer Service Representative (CSR) in the logistics industry. These professionals are responsible for managing customer inquiries, coordinating shipments, tracking deliveries, and ensuring that goods are transported efficiently and arrive on time. They serve as the main point of contact between clients and logistics companies, resolving issues and providing updates throughout the shipping process. Excellent communication and problem-solving skills are essential for success in this role.

What is the difference between Csr Logistics vs Customer Service Representative?

AspectCsr LogisticsCustomer Service Representative
Primary RoleManaging logistics operations, coordinating shipments, and supply chain supportHandling customer inquiries, providing product or service information, and resolving issues
Required SkillsLogistics knowledge, communication, organization, basic computer skillsCommunication, problem-solving, product knowledge, customer service skills
Work EnvironmentWarehouses, logistics offices, supply chain settingsCall centers, retail stores, office environments
Common CertificationsLogistics certifications, supply chain management coursesCustomer service training, communication courses

While both roles involve communication and coordination, Csr Logistics focuses on managing supply chain and logistics operations, whereas Customer Service Representatives primarily handle customer interactions and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a CSR Logistics, and why are they important?

To thrive as a CSR Logistics, you need strong organizational abilities, attention to detail, and a background in logistics or supply chain management, often supported by a relevant degree or experience. Familiarity with logistics software, order management systems, and Microsoft Office is commonly required. Excellent communication, problem-solving, and customer service skills help build strong client relationships and resolve issues efficiently. These skills ensure smooth logistical operations, timely deliveries, and high customer satisfaction in a fast-paced environment.

How does a CSR Logistics professional typically interact with other departments to ensure smooth operations?

As a CSR Logistics professional, you'll frequently collaborate with teams such as sales, warehouse, and transportation to coordinate shipments and resolve issues. Clear communication is essential when relaying customer requirements, updating order statuses, and troubleshooting delays. This role often acts as a bridge between customers and internal departments, ensuring expectations are met and any challenges are addressed promptly. Building strong relationships across departments is key to maintaining efficient logistics workflows and high customer satisfaction.
What states have the most Csr Logistics jobs? States with the most job openings for Csr Logistics jobs include:
Csr Logistics jobs near you
Customer Service Representative | Entry-Level Logistics Coordinator

Customer Service Representative | Entry-Level Logistics Coordinator

Circle Logistics

Fort Wayne, IN

$16.25 - $21.25/hr

Full-time

Posted 14 days ago

Job description

Company Description

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Job Description

**Customer Service Representative | Entry-Level Logistics Coordinator - Fort Wayne, Indiana**

Are you ready to launch your career in a dynamic, fast-paced logistics environment? We're seeking a motivated and detail-oriented Customer Service Representative to join our growing team in Fort Wayne. In this entry-level logistics coordinator role, you'll be the backbone of our operations—managing shipments, supporting our drivers, and ensuring our customers receive exceptional service every step of the way. If you're organized, customer-focused, and eager to grow with a collaborative team, we want to hear from you!

  • Enter new load orders into our proprietary web-based software with accuracy and efficiency
  • Initiate and conduct "check calls" to track and trace drivers on all pickups and deliveries
  • Communicate clearly and professionally with drivers to ensure accurate documentation and timely updates
  • Monitor freight movement across multiple tracking systems to verify accurate delivery times and proactively notify customers of any potential delays
  • Maintain, organize, and collect proper paperwork and documentation for each shipment
  • Work cooperatively with Sales, Dispatch, and other team members to troubleshoot customer concerns and develop effective solutions
  • Provide clear, concise communication to customers regarding shipment status and any issues that may arise
  • Balance multiple tasks simultaneously while maintaining attention to detail and meeting deadlines
  • Support the team's efforts by ensuring visibility and maintaining accurate records for all loads
Qualifications

**Required Qualifications:**

  • High school diploma or equivalent
  • 1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics
  • Strong attention to detail and organizational skills
  • Ability to prioritize, balance, and manage multiple tasks in a fast-paced environment
  • Proficiency with Microsoft Suite and Google Drive
  • Excellent written and verbal communication skills
  • Demonstrated ability to work effectively in a team-oriented environment
  • Problem-solving mindset with the ability to think analytically
  • Time management and adaptability skills
  • Customer empathy and patience when handling inquiries and concerns

**Preferred Qualifications:**

  • Associate's degree or higher
  • Call center or customer service experience
  • Previous experience in the logistics or transportation industry
  • Familiarity with logistics software or web-based tracking systems
  • Experience working in a high-volume, deadline-driven environment

Additional Information

All your information will be kept confidential according to EEO guidelines.