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Csr Full Time Remote Jobs in Kansas (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

ForgeFit

Remote Customer Service Specialist

Wichita, KS · On-site +1

$15.25 - $20.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

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Csr Full Time Remote information

What is a CSR full time remote?

CSR Full Time Remote jobs are customer service representative positions that are performed entirely from a remote location, such as your home, rather than in a traditional office setting. These roles involve assisting customers via phone, email, chat, or other communication platforms, addressing their inquiries, resolving issues, and providing product or service information. Full-time remote CSRs typically work standard full-time hours and may be required to have a quiet workspace, reliable internet access, and strong communication skills. Many companies offer remote CSR opportunities to provide flexible work options and service coverage across different time zones.

What are the key skills and qualifications needed to thrive as a CSR full time remote?

To thrive as a CSR (Customer Service Representative) Full Time Remote, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, online chat tools, and ticketing systems is usually required. Exceptional listening skills, patience, and self-motivation help you stand out when handling customer inquiries from a remote environment. These skills ensure efficient issue resolution, positive customer experiences, and effective remote collaboration.

What are some common challenges faced by full-time remote customer service representatives and how can they be managed?

Full-time remote Customer Service Representatives often encounter challenges such as managing time effectively, staying motivated without in-person supervision, and communicating clearly with both customers and internal teams. To overcome these, it's important to establish a dedicated workspace, set a structured daily routine, and utilize communication tools like chat and video calls to remain connected with colleagues. Additionally, regularly seeking feedback and participating in virtual team meetings can help maintain a sense of engagement and continuous improvement.

What is the difference between Csr Full Time Remote vs Customer Service Representative?

AspectCsr Full Time RemoteCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCommon in tech, retail, telecomWidely used across various industries
Work ScheduleFull-time, fixed hoursFull-time or part-time, flexible options

Both roles involve assisting customers, but Csr Full Time Remote specifically refers to remote, full-time positions often in tech or retail sectors, while Customer Service Representative can include in-office or remote roles across many industries. The main difference lies in the work environment and job scope, with remote work being a key feature of Csr Full Time Remote.

What are popular job titles related to Csr Full Time Remote jobs in Kansas?

For Csr Full Time Remote jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Csr Full Time Remote jobs in Kansas look for?

The top searched job categories for Csr Full Time Remote jobs in Kansas are:

What cities in Kansas are hiring for Csr Full Time Remote jobs?

Cities in Kansas with the most Csr Full Time Remote job openings:

Csr Full Time Remote jobs near you

Remote Customer Service Representative - Call Center | Kansas

Berlin-Wheeler, Inc.

Topeka, KS • On-site, Remote

$11/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Remote Customer Service Representative - Call Center | Kansas
100% Remote | Full-Time | Kansas Residents Only
Pay: $11hr to start then after 90 days $12hr guaranteed!
Work From Home. Help People. Make a Difference.
Are you looking for a remote customer service or call center job where you can help people every day?
We're hiring Remote Customer Service Representatives to join our Non-Emergency Medical Transportation (NEMT) team. You'll answer inbound calls from members across the United States and help them arrange transportation to medical appointments and healthcare services.
You don't need previous healthcare or transportation experience to be successful. If you're dependable, comfortable talking with people, have strong computer skills, and enjoy helping others, we'll provide the training and support you need to learn the role.
This is a fully remote position. Applicants must reside in Kansas.
What You'll Do
As a Remote Customer Service Representative, you will:
  • Answer inbound customer service calls in a professional, friendly manner
  • Help members schedule transportation to medical appointments
  • Make changes to existing transportation reservations
  • Process ride cancellations and updates
  • Verify member and trip information
  • Enter accurate information into computer systems
  • Communicate with transportation providers and healthcare facilities
  • Listen carefully to customer needs and provide appropriate solutions
  • Document customer interactions accurately
  • Follow established procedures, client requirements, and compliance standards
  • Maintain excellent customer service while working in a fast-paced call center environment

What Makes You Successful
We're looking for people who are:
  • Dependable and reliable
  • Comfortable talking with customers by phone
  • Patient and empathetic
  • Good listeners
  • Detail-oriented
  • Comfortable using computers and learning new software
  • Able to multitask between multiple computer systems
  • Comfortable following established procedures
  • Professional when handling difficult or emotional conversations
  • Able to work independently in a remote environment

Required Qualifications
  • Must currently live in the state of Kansas
  • High school diploma or GED
  • Basic computer skills
  • Reliable internet connection
  • Ability to work from a secure, quiet home workspace
  • Strong verbal communication and active listening skills
  • Reliable attendance and punctuality

Preferred Qualifications
Previous experience in any of the following is a plus, but not required:
  • Customer service
  • Call center or contact center
  • Inbound call center
  • Healthcare
  • Medical office
  • Patient services
  • Member services
  • Transportation
  • Scheduling
  • Dispatch
  • Insurance
  • Retail or hospitality

If you have strong customer service skills but don't have healthcare or call center experience, we still encourage you to apply.
What We Offer
  • 100% Work From Home
  • Paid Training
  • Full-Time Employment
  • Supportive Team Environment
  • Structured Training and Ongoing Coaching
  • Meaningful, Purpose-Driven Work
  • Opportunity to Serve Members Nationwide
  • Paid time off
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) / retirement benefits

Schedule Full-Time
Available schedules may include:
  • Day shifts
  • Evening shifts
  • Weekend availability

Why This Job Matters
Every day, people depend on transportation to get to doctors' appointments, medical treatments, therapy, and other essential healthcare services.
When you answer the phone, schedule a ride, solve a problem, or help someone navigate a change to their transportation, you're helping remove a barrier to healthcare.
You don't just answer calls.
You help keep healthcare moving.
Ready to Join Our Team?
If you're looking for a remote customer service job, work-from-home call center position, or full-time customer support opportunity in Kansas, we'd love to hear from you.
No NEMT experience? That's okay.
No healthcare experience? That's okay.
If you're dependable, compassionate, comfortable on the phone, and ready to learn, apply today.
Remote Customer Service Representative - Kansas Residents Only
We look forward to meeting you!

Apply