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Csr Customer Service Representative Jobs in Raleigh, NC

Customer Service Rep

Garner, NC ยท On-site

$17 - $22/hr

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep ...

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A ...

Customer Service Representative

Durham, NC

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Cary, NC ยท On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Wake Forest, NC

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Garner, NC

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Smithfield, NC ยท On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Csr Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do csr customer service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for csr customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Csr Customer Service Representative vs Customer Support Specialist?

AspectCsr Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications are optional but beneficial
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or technical environments
Employer & IndustryRetail, telecommunications, banking, and service industriesTechnology, software, e-commerce, and service sectors

Both roles focus on assisting customers, but Csr Customer Service Representatives typically handle general inquiries and complaints, while Customer Support Specialists often provide technical support and product-specific assistance. The roles overlap in skills and work environments, making them closely related but distinct in their primary focus areas.

What are some common challenges Customer Service Representatives face and how can they effectively handle them?

Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, dealing with upset customers, and handling complex inquiries. Effective CSRs remain patient and empathetic, listen actively, and use problem-solving skills to find solutions quickly. Many organizations provide training and resources to help CSRs manage stress and improve communication techniques, and support from supervisors or team leads is usually available for escalated issues. Building resilience and seeking regular feedback can help CSRs grow and succeed in this dynamic role.

What is the role of a CSR in customer service?

A Customer Service Representative (CSR) is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and ensure customer satisfaction.

What is the role of a CSR representative?

A Customer Service Representative (CSR) handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

A Customer Service Representative (CSR) typically earns less than $4,000 per week, but high-paying roles in sales, real estate, or specialized trades like commercial diving or certain tech support positions can reach or exceed that level without a degree. These roles often require strong communication skills, experience, or certifications rather than formal education. High earnings usually depend on commissions, performance, or overtime work.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude set top performers apart in this role. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the organization.

What are Customer Service Representatives (CSRs)?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. CSRs play a crucial role in ensuring customer satisfaction, handling complaints, processing orders, and maintaining a positive company image. Their responsibilities often require strong communication, problem-solving, and interpersonal skills.

What is a CSR customer service representative?

A CSR (Customer Service Representative) is a professional who interacts with customers to address inquiries, resolve issues, and provide information about products or services. They often work in call centers or retail environments, using communication skills and sometimes customer management tools to ensure customer satisfaction.

Customer Service Rep

Sola Plumbing

Garner, NC โ€ข On-site

$17 - $22/hr

Full-time

PTO

Posted 11 days ago


Job description

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep with Sola Plumbing! Our Garner, NC office is looking for a friendly, communicative, and team-spirited person to help us take fantastic care of our customers.

Pay & Benefits:

  • Competitive pay of $17.00 - $22.00/hour (depending on experience) and the ability to earn commission
  • Bonus structure
  • PTO
  • Company parties
  • Growth opportunities

There is also some potential for remote work! Ready to make a positive difference for customers and grow alongside a driven team? Reach out now!

ABOUT US:

Our plumbers don't actually have eight arms, but the amazing work they complete will make you think they do! We're Sola Plumbing, and our family-owned company has been providing top-notch residential services to local neighborhoods since 2008. We're motivated to do the best we can for customers, and that means taking the time to continually learn more in the industry and keep expanding our skill sets. Management genuinely cares about our team's well-being, and we're always finding ways to elevate the employee experience. If you believe in completing high-quality work and would love the chance to grow personally and professionally, we want to hear from you!

CORE CUSTOMER SERVICE REP RESPONSIBILITIES:

  • Working 8:00 am - 5:00 pm, Monday - Friday
  • 2+ years experience required
  • Answering phone calls and making service appointments
  • Treating clients respectfully and providing amazing customer service
  • Strategically dispatching employees to upcoming jobs based on location and skill set
  • Posting on our social media regularly and professionally responding to comments
  • Tackling administrative duties as needed

YOU MIGHT BE A MATCH IF YOU HAVE:

  • Desire to learn and grow
  • Friendly and positive attitude
  • Motivation to become the best CSR you can be!

Experience using a CRM system would be a bonus! If you're ready to give your best and make a positive difference with our dedicated office team, reach out today by completing our initial application! We're excited to meet our new Customer Service Rep.


Must have the ability to pass a background check and drug screening test


Job Posted by ApplicantPro