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Csr Customer Service Rep Jobs in Arizona (NOW HIRING)

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Managing the day to day customer activities such as customer orders, presale inquiries ...

Copart, Inc.

Customer Service Representative

Phoenix, AZ · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Managing the day to day customer activities such as customer orders, presale inquiries ...

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role ...

dbi

Customer Service Representative

Tucson, AZ · On-site

$15.25 - $20.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Updike Distribution Logistics

CSR

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative The Customer Service Representative serves as one of the primary business contacts for the customer and is responsible for overall customer satisfaction. The Customer ...

New

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for our customers. Reporting to the Customer Service Supervisor, this role manages the day to day customer ...

FatCats

Customer Service Representative

Gilbert, AZ · On-site

$14.50 - $19.75/hr

Description As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes ...

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All JobsCsr Customer Service Rep JobsCsr Customer Service Rep Jobs in Arizona

Csr Customer Service Rep information

What is the difference between Csr Customer Service Rep vs Customer Support Specialist?

AspectCsr Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma; certifications vary by company
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Employer & Industry UsageRetail, telecommunications, bankingTechnology, software, e-commerce
Common Search & ComparisonCustomer Service RepCustomer Support Specialist

The main difference is that Csr Customer Service Reps typically handle general customer inquiries and basic support, often in retail or call centers, while Customer Support Specialists usually provide more technical or specialized assistance, often in tech or software industries. Both roles require strong communication skills and a focus on customer satisfaction, but their specific responsibilities and work environments differ.

What does a customer service representative do?

A customer service representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate via phone, email, or chat, often using customer management software, and require good communication and problem-solving skills. CSRs help ensure customer satisfaction and maintain positive relationships with the company.

What cities in Arizona are hiring for Csr Customer Service Rep jobs?

Cities in Arizona with the most Csr Customer Service Rep job openings:

Csr Customer Service Rep jobs near you
Infographic showing various Csr Customer Service Rep job openings in Arizona as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Customer Service Representative

Phoenix, AZ • On-site

IEWC
Wholesale • 51 - 200 employees
Learn more about IEWCexternal

$16.25 - $22.25/hr

Full-time

Re-posted 15 days ago

IEWC rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers.  Managing the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions, the CSR works collaboratively with internal partners applying excellent customer service and communication skills, order management capabilities and system knowledge to support given territories and meet the daily needs of the customer.  The CSR represents IEWC brand and value proposition and is a “face to the customer” in their daily activities.       

Responsibilities: 

  • Manage customer orders timely and to the highest level of accuracy by: reviewing customer purchase orders (PO); reviewing PO to Customer Material Information (CMI); and entering order into SAP and Rubicon.
  • Respond to all customer inquiries with sense of urgency and first contact resolution.
  • Run back/late order report and collaborate with customers to manage appropriate expectations and proactively resolve problems.
  • Administer customer order changes, expedites, tracking and cancellations.
  • Assist in updating customer and material information promptly in SAP.
  • Administer sample requests from customers and Sales team.
  • Process all incoming emails, calls and faxes promptly and to the highest level of accuracy.
  • Work independently with minimal supervision in a fast-paced environment.
  • Contribute to process efficiency and customer experience continuous improvement efforts.
  • Resolve product or service problems by: clarifying customer complaint; determining the cause of the problem, creating a return authorization; providing customer with best solution to solve the problem expediting correction or adjustment and following up to ensure resolution.
  • Work in SAP, Microsoft Word, and Excel.  Experience in Rubicon is a plus.
  • Work with the appropriate sales person to service the customer on any changes in the Customer Master file.
  • Actively participate in opportunities to improve individual knowledge of the company, products, markets and systems.
  • Uses continuous improvement methodology and internal and external resources to enhance customer experience and drive process efficiency.
  • Proactively collaborate with the other team members to provide support and share information to ensure daily tasks are completed and both customer and business needs are met.
  • Maintain and enhance technical competency and customer service skills.
  • Actively works toward and contributes to the success of all individual and team goals/metrics.

Qualifications:

  • High school diploma or equivalent required; associates or bachelor’s degree preferred.
  • 6 months + of Customer Service experience in any industry.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
  • Ability to work with Microsoft, Salesforce, SAP and all standard current computer applications.

What IEWC employees say

Hours and flexibility

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