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Csr Concierge Jobs (NOW HIRING)

NetJets & EJM

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

The Customer Service Representative plays a critical role in delivering exceptional customer ... and other full concierge services. * Prepare and maintain accurate contract forms, customer ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

Zobility

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Customer Service Representative Manage the customer experience including processing and entering ... Act as an Account advocate by managing and overseeing inquiries that require concierge handling.

MUSC

Guest Services Representative (Concierge)

Charleston, SC · On-site

$12.75 - $15.50/hr

... Services Representative covers inpatient and outpatient House Concierge units and information ... In addition,this role provides a high level of customer services while offering support and quality ...

Million Air

Customer Service Representative

Abilene, TX · On-site

$15/hr

... concierge service. The Aviation Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced. Celebrating our passion for ...

Zobility

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Respond full circle to requests from customers, sales reps, and service reps. * Collaborate with ... Act as an Account advocate by managing and overseeing inquiries that require concierge handling.

Addison Group

CA · On-site

$23 - $27/hr

Job Title: Customer Service Representative Location: Irvine, California Industry: Luxury ... concierge services, private aviation, high-end travel booking, or an equivalent customer-facing ...

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How much do csr concierge jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for csr concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Csr Concierge vs Customer Service Representative?

AspectCsr ConciergeCustomer Service Representative
CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service skills
Work EnvironmentLuxury hotels, high-end service settingsCall centers, retail, various industries
Employer & IndustryHospitality, luxury brandsMultiple industries including retail, telecom, banking
Search & Comparison IntentFocus on personalized, high-end service rolesGeneral customer support roles

The main difference between a Csr Concierge and a Customer Service Representative lies in the work environment and level of service. Csr Concierges typically work in luxury settings providing personalized services, while Customer Service Representatives handle broader customer support across various industries. Both roles require strong communication skills and customer service experience, but Csr Concierges focus more on high-end, personalized interactions.

Do Csr Concierges make good money?

Customer Service Representatives (CSRs) working as concierges typically earn an average salary ranging from $30,000 to $50,000 annually, depending on experience, location, and employer. Some positions may offer additional benefits or bonuses, especially in luxury or high-end service environments.

How to become a Csr Concierge with no experience?

To become a CSR Concierge with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteer work or entry-level positions. Consider obtaining relevant certifications such as customer service training and familiarize yourself with common tools like CRM software to improve your employability.

Is a Csr Concierge a stressful job?

A CSR Concierge role involves providing customer service and assistance, which can be stressful during high call volumes or difficult interactions. The job requires strong communication skills and patience, and stress levels can vary depending on workload and work environment.

What is a customer service concierge job description?

A customer service concierge is responsible for assisting clients or guests by providing information, resolving issues, and ensuring a positive experience. The role often involves strong communication skills, problem-solving abilities, and familiarity with customer service tools or systems. Concierges typically work in hospitality, corporate, or luxury service environments and may require knowledge of local services or amenities.

What cities are hiring for Csr Concierge jobs?

Cities with the most Csr Concierge job openings:

What states have the most Csr Concierge jobs?

States with the most job openings for Csr Concierge jobs include:

What are popular job titles related to Csr Concierge jobs?

For Csr Concierge jobs, the most frequently searched job titles are:

Infographic showing various Csr Concierge job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 71% Full Time, 16% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Customer Service Representative

Dallas, TX • On-site

NetJets & EJM
See more jobs at NetJets & EJMexternal

$16 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

DESCRIPTION
Celebrating 30 years in business aviation, Business Jet recognizes its more than 150 aviation professionals as the key to its success. We are home to more than 70 jet aircraft and offer complete aviation solutions including; Acquisition-Sales, Aircraft Management, Maintenance, Charter, and FBO Services. Join a team that's dedicated to providing a truly vibrant and personalized aviation experience, built on trusted service, humble hearts and a family spirited atmosphere.
We currently have openings for the following shifts!
  • 2nd shift - 2 p.m. - 10 p.m.
The Customer Service Representative plays a critical role in delivering exceptional customer service for clients both at the front desk and on the ramp. CSRs are responsible for supporting aircraft, crew, passengers, and airport operations through front desk services such as customer support, scheduling, reservations, and billing, as well as assist with ramp and ground support services outside, while upholding Business Jet's high standards of serviceability and safety at all times.
Essential Duties and Responsibilities:
  • Meet and greet customers as the first point of contact both on the ramp and at the front desk in a professional and service-focused manner.
  • Manage front desk operations including answering phones, scheduling services, coordinating reservations, handling customer requests, and processing payments.
  • Coordinate aircraft arrivals and departures, hangar reservations, fuel requests, catering, rental cars, hotel accommodations, and other full concierge services.
  • Prepare and maintain accurate contract forms, customer invoices, fuel tickets, service orders, and daily operational records.
  • Communicate effectively with ground support and operations personnel and management to coordinate and complete customer requests and ensure smooth operations.
  • Update arrival/departure boards and communicate and provide dispatch and operational support of aircraft movements and customer service needs.
  • Assist with fuel order coordination and customer follow-up regarding aircraft services.
  • Cross train in Flight Line to assist Flight Line & Line Service duties including aircraft marshalling, ramp operations, escorting and transportation needs, and basic concierge services such as supplying aircraft with coffee, ice, catering, and newspapers.
  • Complete opening and closing duties as assigned by the CSR/FLA Management.
  • Communicate clearly and assist the shift coordinator with aircraft call ins, parking, and other ramp services.
  • Support safe ramp operations by monitoring and maintaining awareness of incoming/outgoing flights and movement on the ramp.
  • Conduct fuel order dispatching with guidance by the shift coordinator.
  • Present and maintain a clean and professional lobby, customer, and general FBOMeet and greet customers as the first point of contact both on the ramp.
  • Present and maintain a clean and professional lobby, customer, and general FBO amenity areas with stocked refreshments and services for customers.
  • Maintain and record appropriate supply levels.
  • Professionally correspond with customers and vendors to ensure customer satisfaction.
  • Maintain a professional and positive attitude with the ability to multitask.
  • Perform other duties and responsibilities as assigned.
Qualifications:
  • High school diploma or general education degree (GED)
  • 1-2 years applicable customer service work experience
  • Previous aviation or FBO experience preferred
  • Excellent written and verbal communication skills
  • Excellent analytical and organizational skills
  • Proficient computer skills and customer service software
  • Strong problem-solving skills
  • Strong commitment to safety and attention to detail
  • Ability to maintain accurate and detailed records
  • Ability to work under pressure and multitask efficiently to provide high standard of customer service in a fast-paced environment
  • Ability to think creatively and innovatively
  • Ability to differentiate aircraft types as well as understand military time and phonetic alphabet
  • Self-started with a willingness to listen, learn, and take feedback and detailed instructions well
  • Willingness to learn and cross train for advancement into CSR or Line Service roles
Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Daily interaction with Clients where tact and decorum are mandatory while maintaining a team effort in customer service.
While performing the duties of this job, the employee is regularly required to:
  • Sit and stand for extended periods of time at a computer
  • Walk and move between office and ramp environments
  • Stand, walk, bend, kneel, crouch, crawl, climb, and work outdoors for extended periods
  • Lift, carry, push, pull, and move up to 25-50 pounds regularly as needed
  • Work in varying weather conditions including heat, cold, wind, rain, and noise exposure
  • Safely operate service vehicles and ground support machinery when assisting line operations
This position works in both office/front desk and airport ramp environments, requiring regular interaction with customers as well as exposure to moving aircraft, fueling operations, outdoor weather conditions, loud noise, and other aviation operational hazards. Strict adherence to PPE requirements and all safety procedures is required.
All Customer Service Representatives begin by training in the Flight Line Ramp Agent role for approximately the first 60-90 days of employment to build operational understanding of ramp procedures, customer service expectations, and FBO safety standards before transitioning into front desk responsibilities.
REQUIREMENTS
  • Valid Driver's License with clean driving record
  • Ability to attain and maintain Love Field Badge and ramp access
  • Previous aviation or FBO experience not required but preferred
Headquartered at Dallas Love Field, Business Jet is a family owned and operated private aviation provider serving customers across the globe. For over 30 years, Business Jet has combined high-level aircraft solutions and acquisitions with award-winning FBO services, charter, management, and MRO support.
Business Jet Offers:
  • Competitive Pay based on experience and market standards
  • Comprehensive Benefits: medical, dental, vision, supplemental plans, FSA/HSA plans, 401(k) with company match
  • Company paid life insurance
  • Employee Assistance Program (EAP)
  • Paid Time off & Holiday Pay
  • Qualifying Paid leave starting after One (1) year of service
  • Career growth and advancement opportunities within aviation operations

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