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Csr Associate Jobs in Spokane, WA (NOW HIRING)

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Customer Service Representative

Plaza, WA · On-site

$17.25 - $23.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

LoanMax Title Loans

Customer Service Rep

Post Falls, ID · On-site

$16 - $17/hr

Customer Service Representative Northwest Title Loans 4005 Riverbend Ave Post Falls, ID 83854 Pay Range $16 - $17 per hour Compensation is based on experience, qualifications, and performance. Bonus ...

Bosch Group

Customer Service Representative

Post Falls, ID

$15.75 - $21.25/hr

The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners closely with assigned House Accounts ...

U-Haul

Customer Service Representative

Spokane, WA

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Spokane, WA · On-site

$17.13 - $18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Lynden Door

Customer Service Rep

Spokane Valley, WA · On-site

$22 - $28/hr

Customer Service Representative: The building materials industry is a trade that offers long-term stability and career growth opportunities. Alliance Door Products is a community of caring and ...

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Lynden Door, Inc.

Customer Service Rep

Spokane Valley, WA · On-site

$22 - $28/hr

Customer Service Representative: The building materials industry is a trade that offers long-term stability and career growth opportunities. Alliance Door Products is a community of caring and ...

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Csr Associate information

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How much do csr associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for csr associate in Spokane, WA is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is CSR a good career?

A Customer Service Representative (CSR) associate role can be a good career for those who enjoy helping customers, problem-solving, and communication. It often offers opportunities for skill development, advancement, and entry-level employment in various industries. Success in this career depends on interpersonal skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Csr jobs in Spokane, WA?

The most popular types of Csr jobs in Spokane, WA are:

What are popular job titles related to Csr Associate jobs in Spokane, WA?

For Csr Associate jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Csr Associate jobs in Spokane, WA look for?

The top searched job categories for Csr Associate jobs in Spokane, WA are:

Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,043 per year, or $17.3 per hour.

Customer Service Representative Associate

Gallagher

Spokane, WA

$16.25 - $22/hr

Full-time

Re-posted 18 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

217th of 315 rated insurance

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

How you'll make an impact
Provides customer service to variety of customers over the telephone. Responsible for the processing applications for insurance and handling service requests for customers according to established procedures. Responds to routine telephone calls and correspondence using a computer to access account information. Completes any necessary documentation and refers issues to the Supervisor as needed.
About You
Required: High school diploma; no minimum experience required.
Preferred:
Behaviors: Good verbal communication skills
Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:Required: High school diploma; no minimum experience required.
Preferred:
Behaviors: Good verbal communication skillsEducation:UNAVAILABLEEmployment Type: FULL_TIME

What Arthur J. Gallagher & Co. employees say

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