ZipRecruiter

Log In

1

Csr Associate Jobs in Providence, RI (NOW HIRING)

RI Temps, Inc.

Be Seen First

Customer Service Representative

Providence, RI · On-site

$21/hr

Customer Service Representative Employment Type: Full-Time FLSA Status: Non-Exempt Work Environment ... Associate degree preferred; a high school diploma or GED combined with equivalent work experience ...

Circle K

Customer Service Representative

East Freetown, MA · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

IRA GREEN INC

Customer Service Representative

Providence, RI · On-site

$16.25 - $22/hr

Customer Service Representative The Customer Service Representative is a critical part of our ... Associates communicate with customers primarily through phone, e-mail, and chat, along with ...

IRA GREEN INC

Customer Service Representative

Providence, RI · On-site

$16.25 - $22/hr

Customer Service Representative The Customer Service Representative is a critical part of our ... Associates communicate with customers primarily through phone, e-mail, and chat, along with ...

next page

Showing results 1-20

All JobsCsr Associate JobsCsr Associate Jobs in Providence, RI

Csr Associate information

See Providence, RI salary details

$8

$17

$27

How much do csr associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for csr associate in Providence, RI is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is CSR a good career?

A Customer Service Representative (CSR) associate role can be a good career for those who enjoy helping customers, problem-solving, and communication. It often offers opportunities for skill development, advancement, and entry-level employment in various industries. Success in this career depends on interpersonal skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Csr jobs in Providence, RI?

The most popular types of Csr jobs in Providence, RI are:

What are popular job titles related to Csr Associate jobs in Providence, RI?

For Csr Associate jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Csr Associate jobs in Providence, RI look for?

The top searched job categories for Csr Associate jobs in Providence, RI are:

Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Providence, RI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,012 per year, or $17.3 per hour.

Customer Service Representative (CSR)

BOTG LLC

Warwick, RI • On-site

$19 - $20/hr

Contractor

Posted 3 days ago

New

Job description

Position: Customer Service Representative (CSR)

Location: Warwick, RI
Job Type: 6-Month Initial Contract
Work Arrangement: Remote after Initial Onsite Training
Schedule: Monday–Friday

Job Overview

We are seeking an experienced Customer Service Representative to join our team in Warwick, RI. This is a 6-month initial contract opportunity that will begin with required onsite training, followed by a transition to a remote work environment.

The ideal candidate will have at least 2 years of customer service experience, with call center experience preferred. Experience within the insurance industry is highly desired.

Key Responsibilities
  • Handle inbound customer inquiries and provide accurate, professional assistance.
  • Respond to customer questions, concerns, and service requests.
  • Research and resolve customer issues in a timely manner.
  • Explain policies, procedures, and account information clearly.
  • Navigate multiple computer systems while assisting customers.
  • Accurately document customer interactions and update account information.
  • Escalate complex issues when appropriate.
  • Maintain a high level of customer service and professionalism.
  • Meet established quality, productivity, and attendance standards.
Required Qualifications
  • Minimum 2 years of customer service experience required.
  • Call center experience desired.
  • Insurance industry experience highly desired.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and active listening skills.
  • Strong computer and multitasking abilities.
  • Ability to navigate multiple systems and applications.
  • High school diploma or equivalent.
  • Strong attention to detail and accuracy.
  • Ability to work independently in a remote environment.
Training & Remote Work
  • Initial training will be conducted onsite in Warwick, RI.
  • Candidates must be available to complete the required onsite training.
  • Upon successful completion of training, the position will transition to remote work.
  • Candidates must have a reliable internet connection and a quiet, professional workspace.
  • Occasional onsite attendance may be required based on business needs.