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Csr Associate Jobs in Jackson, TN (NOW HIRING)

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Csr Associate information

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$8

$16

$26

How much do csr associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for csr associate in Jackson, TN is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.27 per hour, depending on experience, location, and employer.

Is a CSR associate a good career?

A CSR associate role involves customer service and communication skills, often requiring problem-solving and patience. It can be a good entry-level position with opportunities for advancement into supervisory or specialized roles, and it provides experience in client interaction and company operations.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

Is a CSR associate job stressful?

A CSR associate job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
What are the most commonly searched types of Csr jobs in Jackson, TN? The most popular types of Csr jobs in Jackson, TN are:
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What cities near Jackson, TN are hiring for Csr Associate jobs? Cities near Jackson, TN with the most Csr Associate job openings:
Csr Associate jobs near you

Customer Service Representative - Jackson East

Atc Fitness

Jackson, TN • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 3 days ago

Job description

2554 Christmasville Rd - Jackson, TN 38305


About Us:

ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance.


Position Summary:

We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences.


Key Responsibilities:

  • Assist current gym members with their needs, ensuring a great experience every visit.
  • Provide tours to prospective members, showcasing our facilities and benefits.
  • Sell gym memberships by sharing our values and programs with new prospects.
  • Answer phone calls professionally and address inquiries or concerns.
  • Familiarize new members with our Smart Start Training workout program.
  • Perform daily cleaning to maintain a clean and welcoming facility.

Qualifications:

  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • A positive attitude with a passion for helping others.
  • Prior customer service or sales experience is a plus, but not required.
  • Must be reliable and punctual.

Perks and Benefits:

  • Free gym membership to any ATC Fitness location.
  • Flexible work hours to fit your schedule.
  • Opportunities for career growth within the company.
  • A healthy and supportive work environment.

Apply