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Csr Associate Jobs in Columbia, SC (NOW HIRING)

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$14 - $18/hr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Circle K

Customer Service Representative

Irmo, SC · On-site

$13 - $17.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Elgin, SC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Columbia, SC · On-site

$13 - $17.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Springdale, SC · On-site

$13.50 - $18.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K Stores, Inc.

Customer service Rep

Sumter, SC · On-site

$13 - $17.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Columbia, SC

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer service Rep

Sumter, SC · On-site

$14 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Customer Service Representative

Prosperity, SC · On-site

$13.50 - $18.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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All JobsCsr Associate JobsCsr Associate Jobs in Columbia, SC

Csr Associate information

See Columbia, SC salary details

$8

$15

$25

How much do csr associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for csr associate in Columbia, SC is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.79 per hour, depending on experience, location, and employer.

Is a CSR associate a good career?

A CSR associate role involves customer service and communication skills, often requiring problem-solving and patience. It can be a good entry-level position with opportunities for advancement into supervisory or specialized roles, and it provides experience in client interaction and company operations.

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

Is a CSR associate job stressful?

A CSR associate job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
What are the most commonly searched types of Csr jobs in Columbia, SC? The most popular types of Csr jobs in Columbia, SC are:
What are popular job titles related to Csr Associate jobs in Columbia, SC? For Csr Associate jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Csr Associate jobs in Columbia, SC look for? The top searched job categories for Csr Associate jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Csr Associate jobs? Cities near Columbia, SC with the most Csr Associate job openings:
Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,978 per year, or $15.9 per hour.

CUSTOMER SERVICE REPRESENTATIVE

Sunset Finance

Sumter, SC • On-site

$14 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you a Top Performer that meets the following requirements? APPLY NOW!
*401K, Health, Dental, Vision, Short- and Long-Term Disability, and Paid Time Off!
REQUIREMENTS/QUALIFICATIONS
Qualified candidates must be "A GO GETTER" with excellent personality, communication, sales skills, problem solving skills, the ability to lead and must possess a strong desire to succeed! Excellent spelling, computer, data entry, and the ability to complete tasks effectively, efficiently, and thoroughly with little to no supervision. The Customer Service Representative is expected to PREPARE FOR MANAGEMENT. The company views all employees as potential branch managers. CSR's who receive first consideration for promotion are those who excel not only at their own job but understand the positions of AM and Manager. A high school diploma or equivalence is required. Previous experience in customer service, collections, or the finance industry a plus.
JOB SUMMARY
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
DUTIES & ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the Customer Service Representative:
1. Solicit loans on the telephone and at the counter.
2. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.
3. Other duties include opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.
4. Completes loan documents and closes current refinance loans.
5. Prepares daily deposits of cash and checks.
6. Maintains and balances correct amount and denominations of money in cash drawers daily.
7. Maintains loan standard report daily.
8. Telephones past due customers
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

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