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Csr Associate Jobs in Pennsylvania (NOW HIRING)

LB Capital

Customer Service Representative (CSR)

Bristol, PA · On-site

$15.75 - $21.25/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

NVA

Customer Service Representative

Dover, PA · On-site

$15.50 - $21/hr

The CSR primary role is to be the advocate to clients and visitors of Dover Area Animal Hospital ... National Veterinary Associates is a leading global pet care organization united in the love of ...

BradyPLUS

Customer Service Representative

Levittown, PA · On-site

$15.50 - $21/hr

The CSR role at BradyPLUS is multi-dimensional and interdepartmental. The CSR is the main liaison ... associates and their families. Benefit offerings include medical, dental, vision, life and ...

ShipMonk

Customer Service Representative

Pittston, PA

$15 - $20.50/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

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Csr Associate information

What is a CSR associate?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a CSR associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges faced by CSR associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

Is CSR a good career?

A Customer Service Representative (CSR) associate role can be a good career for those who enjoy helping customers, problem-solving, and communication. It often offers opportunities for skill development, advancement, and entry-level employment in various industries. Success in this career depends on interpersonal skills, patience, and the ability to handle challenging situations.

What are the most commonly searched types of Csr jobs in Pennsylvania?

The most popular types of Csr jobs in Pennsylvania are:

What are popular job titles related to Csr Associate jobs in Pennsylvania?

For Csr Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Csr Associate jobs in Pennsylvania look for?

The top searched job categories for Csr Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Csr Associate jobs?

Cities in Pennsylvania with the most Csr Associate job openings:

Csr Associate jobs near you
Infographic showing various Csr Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

Schweitzer Engineering Laboratories, Inc.

King Of Prussia, PA • On-site

$26.75 - $32/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Schweitzer Engineering Laboratories rating

9.1

Company rating: 9.1 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

5th of 159 rated electronics manufacturers

Job description

Customer Service Representative

Schweitzer Engineering Laboratories is seeking a Customer Service Representative to support our Northeast region! We are looking for a values-driven, positive, and motivated professional who will strive to give the best service to our awesome customers.

As a Customer Service Representative, a typical day might include the following:

  • Provide world-class customer care to both internal and external customers.
  • Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications
  • Communicate to customers and reps on deliverables and resolving of additional customer service issues with some work direction from supervisor and peers.
  • Complete and pass required customer service certifications.
  • Use judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems

This job might be for you if you have:

  • A minimum 1 year of customer service experience
  • An Associate's degree or related business experience
  • Strong computer skills
  • The ability to learn concepts and technical details of products
  • The ability to work cooperatively in a team environment
  • The ability to travel up to 10%

Location

We are open to this position being located in either our King of Prussia, PA or Nashua, NH offices.

Competitive pay. Superior benefits. Inspiring work.

People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.

  • We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
  • We offer top tier medical, prescription, dental, vision, life, and disability insurance.
  • We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
  • We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
  • Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.

Salary Information

Pay range for position is $26.75 - $32.00 per hour. We base our starting pay offer on job-related factors such as candidate experience, training, knowledge, and skills.

Communication with Applicants

We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at careers@selinc.com.

SEL is an Equal Opportunity Employer: Vets/Disabled.

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