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Csr Admin Assistant Jobs in Virginia (NOW HIRING)

Synergy HomeCare

Admin Assistant

Herndon, VA · On-site

$18.50 - $25/hr

Providing exemplary customer service * Assisting with home assessment and other office tasks as needed Admin Assist Requirements: * High School Diploma/GED or equivalent * 1-2 years of experience ...

SYNERGY HomeCare of Chantilly

Admin Assistant

Herndon, VA · On-site

$18 - $21/hr

Providing exemplary customer service * Assisting with home assessment and other office tasks as needed Admin Assist Requirements: * High School Diploma/GED or equivalent * 1-2 years of experience ...

Adecco

Customer Service Representative

Newport News, VA · On-site +1

$21/hr

... assist you in your career. The best part is you would be joining a winning culture with Adecco ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...

Kolb Electric

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Description Kolb Electric is seeking experienced Customer Service Representatives to join our ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

Kolb Electric

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We ... You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake ...

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All JobsCsr Admin JobsCsr Admin Assistant JobsCsr Admin Assistant Jobs in Virginia

Csr Admin Assistant information

What is a CSR Admin Assistant?

CSR Admin Assistants, or Customer Service Representative Administrative Assistants, provide support to customer service teams by handling administrative tasks such as data entry, processing paperwork, managing schedules, and assisting with customer inquiries. They help streamline the workflow, ensure accurate record-keeping, and facilitate communication between departments. Their role is essential in maintaining smooth operations and delivering quality service to customers.

What are the key skills and qualifications needed to thrive as a CSR Admin Assistant?

To thrive as a CSR Admin Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, typically supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, customer relationship management (CRM) systems, and basic data entry tools is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you excel in supporting both colleagues and clients. These skills are important to ensure efficient office operations, accurate record-keeping, and positive customer interactions.

How does a CSR Admin Assistant typically collaborate with other departments to resolve customer issues?

A CSR Admin Assistant often acts as a bridge between the customer service team and other departments such as sales, logistics, or technical support. When a customer issue arises that requires input from multiple teams, the admin assistant gathers relevant information, coordinates communications, and ensures that all parties are aligned on the resolution process. This role requires strong organizational skills and the ability to manage multiple tasks while keeping stakeholders informed. Proactive communication and attention to detail are essential for ensuring customer concerns are addressed efficiently and accurately.

What is the difference between Csr Admin Assistant vs Customer Service Representative?

AspectCsr Admin AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer administrative certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice setting, administrative tasks, data entryCall centers, retail, office, direct customer interaction
Employer & Industry UsageCorporate offices, administrative support rolesRetail, telecommunications, finance, hospitality

The Csr Admin Assistant primarily handles administrative tasks related to customer service, such as data entry and scheduling, within an office environment. In contrast, a Customer Service Representative directly interacts with customers, resolving inquiries and providing support. While both roles require strong communication skills and a high school diploma, the Csr Admin Assistant focuses more on administrative duties, whereas the Customer Service Representative emphasizes direct customer interaction.

What cities in Virginia are hiring for Csr Admin Assistant jobs?

Cities in Virginia with the most Csr Admin Assistant job openings:

Csr Admin Assistant jobs near you

Admin Assistant

Herndon, VA • On-site

Synergy HomeCare
Health Care and Social Assistance • 51 - 200 employees
Learn more about Synergy HomeCareexternal

$18.50 - $25/hr

Other

PTO

Posted 9 days ago

Job description

SYNERGY HomeCare Admin Assist

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you guiding them through the Intake process.

Do you:

  • Enjoy serving others?
  • Have a big heart with a lot of love to share?
  • Excel at assisting clients in finding care they need?

We have an opening for an Admin Assist who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to establish home care support for a wide variety of people, spanning all ages and all abilities. We are seeking an Intake Coordinator to join our independently owned and operated national agency.

Admin Assist Benefits:

  • Competitive Pay
  • Paid earned vacation and travel allowances.
  • Liability Insurance, Workers' Compensation coverage, and unemployment insurance.

Admin Assist Responsibilities:

  • Client communication
  • Managing client and caregiver intake calls
  • Providing exemplary customer service
  • Assisting with home assessment and other office tasks as needed

Admin Assist Requirements:

  • High School Diploma/GED or equivalent
  • 1-2 years of experience providing administrative support preferably in the Healthcare industry
  • Knowledge of scheduling and on-call procedures (preferred)
  • Strong communication skills and must be able to speak clearly and effectively
  • Customer service skills and phone answering management experience
  • Proficiency in computer skills (Google Suite, Excel, PowerPoint, etc...
  • Knowledge of scheduling software (ERPs or similar) or CRM preferred

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!

Apply