ZipRecruiter

Log In

1

Csr Admin Assistant Jobs in Indiana (NOW HIRING)

Pregis

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Develop and maintain customer contacts and administer service policies. * Work with Inside Sales ...

next page

Showing results 1-20

All JobsCsr Admin JobsCsr Admin Assistant JobsCsr Admin Assistant Jobs in Indiana

Csr Admin Assistant information

What is a CSR Admin Assistant?

CSR Admin Assistants, or Customer Service Representative Administrative Assistants, provide support to customer service teams by handling administrative tasks such as data entry, processing paperwork, managing schedules, and assisting with customer inquiries. They help streamline the workflow, ensure accurate record-keeping, and facilitate communication between departments. Their role is essential in maintaining smooth operations and delivering quality service to customers.

What are the key skills and qualifications needed to thrive as a CSR Admin Assistant?

To thrive as a CSR Admin Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, typically supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, customer relationship management (CRM) systems, and basic data entry tools is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you excel in supporting both colleagues and clients. These skills are important to ensure efficient office operations, accurate record-keeping, and positive customer interactions.

How does a CSR Admin Assistant typically collaborate with other departments to resolve customer issues?

A CSR Admin Assistant often acts as a bridge between the customer service team and other departments such as sales, logistics, or technical support. When a customer issue arises that requires input from multiple teams, the admin assistant gathers relevant information, coordinates communications, and ensures that all parties are aligned on the resolution process. This role requires strong organizational skills and the ability to manage multiple tasks while keeping stakeholders informed. Proactive communication and attention to detail are essential for ensuring customer concerns are addressed efficiently and accurately.

What is the difference between Csr Admin Assistant vs Customer Service Representative?

AspectCsr Admin AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer administrative certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice setting, administrative tasks, data entryCall centers, retail, office, direct customer interaction
Employer & Industry UsageCorporate offices, administrative support rolesRetail, telecommunications, finance, hospitality

The Csr Admin Assistant primarily handles administrative tasks related to customer service, such as data entry and scheduling, within an office environment. In contrast, a Customer Service Representative directly interacts with customers, resolving inquiries and providing support. While both roles require strong communication skills and a high school diploma, the Csr Admin Assistant focuses more on administrative duties, whereas the Customer Service Representative emphasizes direct customer interaction.

What cities in Indiana are hiring for Csr Admin Assistant jobs?

Cities in Indiana with the most Csr Admin Assistant job openings:

Csr Admin Assistant jobs near you

Customer Service Representative / CSR

Greenfield, IN • On-site

Summers Plumbing Heating & Cooling - Greenfield
See more jobs at Summers Plumbing Heating & Cooling - Greenfieldexternal

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

Summers Plumbing Heating & Cooling out of Greenfield, IN is recruiting a full-time experienced Customer Service Representative / CSR who can easily provide an out-of-this-world customer service experience in a fast-paced environment. Do you have exceptional communication skills? Can you do whatever it takes to make our customers happy? If yes, keep reading!
This position must be available to work shifts from 7 am - 5 pm. Pay for the position starts at $17/hour and up depending on experience. You will enjoy stellar benefits that include health insurance, vision, dental, life insurance, and a company-matched 401(k) plan! We also have fun trips, monthly company-sponsored activities, and a great team atmosphere! If this is the opportunity for you, apply now!
ABOUT SUMMERS OF GREENFIELD
Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!
Our team members are a vital part of a growing company, and they have true leaders
who appreciate their team members, which allows our company to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / CSR
You arrive each day ready to ensure that our clients are heard and receive the best customer service possible, as a Customer Service Representative / CSR. You love that you spend most of your day in an office environment on the phone or computer. The first duty you have is to answer incoming client phone calls by the third ring and as well as make outbound calls. Besides providing customer service, you complete various other tasks as assigned. At the end of the day, you feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly!
QUALIFICATIONS
  • Basic computer skills
  • Familiarity with Microsoft Office Excel and Word (a plus!)
  • Strong verbal communication skills

Are you a talented multitasker who can sound professional yet helpful on the phone? Are you detail-oriented, outgoing, organized, and friendly? Are you a self-motivated and adaptable individual who can work independently? If so, you're the Customer Service Representative / CSR that we've been searching for!
ARE YOU READY TO JOIN OUR TEAM?
Are you a team player who is looking for a solid team to join? If yes, complete our initial 3-minute, mobile-friendly application so that we can review your information. We can't wait to meet you!
Location: 46140

Apply