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Csi Specialist Jobs (NOW HIRING)

WM Synergy LLC

CSI Development Manager

Hopkinton, MA · On-site

$125K - $150K/yr

A CSI Development Manager leads the team of CSI Developers and CSI Technical Service Specialists. This role is responsible for organizing the work of their team to maximize utilization of consultant ...

CSI Pharmacy

Agency Care Specialist

$35/hr

Job Title Agency Care Specialist Location Virtual CT Additional Location(s) Employee Type Employee ... CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or ...

CSI Group

Servicing Financial Advisor

Wall, NJ · On-site

Collaborate with internal specialists to deliver seamless, coordinated support for every member. Client Relationship Management * Build and maintain long-term, trust-based relationships with CSI ...

CSI Group LLP

Servicing Financial Advisor

Wall, NJ · On-site

$75K - $200K/yr

Collaborate with internal specialists to deliver seamless, coordinated support for every member. Client Relationship Management * Build and maintain long-term, trust-based relationships with CSI ...

CSI Group, LLP.

Servicing Financial Advisor

Wall, SD · On-site

$100 - $125/hr

Collaborate with internal specialists to deliver seamless, coordinated support for every member. Client Relationship Management * Build and maintain long-term, trust-based relationships with CSI ...

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Csi Specialist information

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$20.5K

$53.9K

$97K

How much do csi specialist jobs pay per year?

As of Sep 8, 2026, the average yearly pay for csi specialist in the United States is $53,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a CSI specialist?

CSI Specialists, or Crime Scene Investigation Specialists, are professionals responsible for documenting, collecting, and preserving evidence at crime scenes. They analyze physical evidence, take photographs, and prepare reports that may be used in criminal investigations and court proceedings. CSI Specialists often work closely with law enforcement officers, forensic scientists, and other experts to help solve crimes. Their work is crucial in ensuring that evidence is handled correctly and that investigations are thorough and accurate.

How does a CSI specialist typically collaborate with law enforcement and forensic teams during an investigation?

CSI Specialists work closely with police officers, detectives, and forensic laboratory personnel to ensure evidence is properly collected, documented, and analyzed. They often coordinate with law enforcement on scene to secure the area, communicate findings, and provide expert input on evidence handling. Strong teamwork and clear communication are essential, as CSI Specialists often serve as a bridge between the crime scene and the laboratory. Collaboration continues through report writing and sometimes court testimony, making interpersonal skills important for success in this role.

What are the key skills and qualifications needed to thrive as a CSI specialist, and why are they important?

To thrive as a CSI Specialist, you need strong knowledge of forensic science, crime scene investigation techniques, and evidence handling, often supported by a degree in criminal justice or a related field. Proficiency with forensic tools, evidence collection kits, digital photography, and sometimes certification such as from the International Association for Identification (IAI) is typically required. Attention to detail, analytical thinking, and strong written and verbal communication are vital soft skills in this role. These skills ensure accurate, reliable evidence collection and reporting, which are essential for supporting criminal investigations and legal proceedings.

What is the difference between Csi Specialist vs Csi Technician?

AspectCsi SpecialistCsi Technician
CertificationsTypically requires specialized certifications like IICRC or industry-specific trainingMay hold basic certifications or on-the-job training
Work EnvironmentInvolves planning, assessment, and oversight in commercial or residential settingsPerforms hands-on cleaning, restoration, and repair tasks
Employer & Industry UsageUsed by restoration companies, insurance firms, and construction firmsCommonly employed by restoration and cleaning service providers

The Csi Specialist generally has a more advanced role involving assessment and planning, while the Csi Technician focuses on executing hands-on restoration and cleaning tasks. Both roles are essential in the restoration industry but differ in responsibilities and required credentials.

What states have the most Csi Specialist jobs?

States with the most job openings for Csi Specialist jobs include:

What are popular job titles related to Csi Specialist jobs?

For Csi Specialist jobs, the most frequently searched job titles are:

Csi Specialist jobs near you
Infographic showing various Csi Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $53,925 per year, or $25.9 per hour.

Customer Care CSI Specialist

Napleton Corporate

Oakbrook Terrace, IL • On-site

$41K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Customer Care Specialist.  The Customer Care Specialist serves as a point of contact for customers prior to and post service appointment.  This role is responsible to help prepare the customer for the Appointment, through the Appointment reminder process- verifying customer needs, confirming appointment date/time and details.  Following the visit, this role will call the customer to check-in on how the visit went, how the vehicle is treating them, talk through the customer survey and assist with resolving customer concerns.  This position is ideal for someone who enjoys helping customers, thrives in a fast-paced environment and is passionate about delivering an outstanding experience via phone.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Pay range of $41,600-$52,000  annually
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
    • For additional benefit information please go to: NapletonCorp.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Key Responsibilities:

  • Answer incoming calls (return calls), emails & text messages in a timely manner
  • Confirm appointment details
  • Follow up with customers after service visits to ensure satisfaction & address any concerns
  • Handle customer complaints with professionalism and escalate issues when appropriate
  • Coordinate with Service Advisors when needed & for any/all follow-up appointments
  • Meet customer satisfaction (CSI) goals and departmental performance metrics
  • Assist with administrative tasks as needed
  • Responsible for a minimum of 80-100 outbound calls per day

Required Skills:

  • 2+ years of retail, restaurant, hospitality or customer service experience
  • Outstanding customer service and relationship-building skills
  • Strong problem-solving and conflict-resolution abilities
  • Attention to detail and accuracy
  • Effective time management and prioritization
  • Ability to remain calm under pressure
  • Strong telephone etiquette and active listening skills
  • Basic computer and data entry proficiency
  • 18+ years of age or older to comply with company driving policy
  •  

Performance Expectations:

  • Maintain high customer satisfaction index (CSI)
  • Respond to customer inquiries/issues within established service standards
  • Ensure accurate documentation of customer interactions
  • Contribute to customer retention and repeat business through exceptional customer service

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

Customer Care, Retail, Restaurant, Customer Service, 

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