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Csg Jobs in Seattle, WA (NOW HIRING)

Construction Superintendent

Seattle, WA · On-site

$100K - $140K/yr

The General Superintendent is the lead supervisor in the field for the company and is responsible for providing direction, support, and oversight for field operations. The primary role of the General ...

Senior Program Manager

Seattle, WA · On-site

$132K - $132K/yr

... CSG, Sigma e2e BSS stack. • Should have worked in customer advisory role across BSS stack for 5+ years. • Should be well conversant with eTOM/SID/TAM models, GSMA standards. • Experience with ...

Principal- P&C Insurance

Bellevue, WA · On-site

$154 - $193/hr

Leverages relationships with CSG and other delivery units to enhance client solutions and identify new opportunities for Consulting work. Reads situations and adjusts personal approach accordingly.

Csg information

See Seattle, WA salary details

$17

$27

$34

How much do csg jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for csg in Seattle, WA is $27.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.45 and $31.73 per hour, depending on experience, location, and employer.

What is a CSG?

CSG typically stands for 'Customer Service Group,' which refers to a team or department within a company dedicated to assisting customers with their questions, issues, and service needs. These groups handle inquiries through various channels such as phone, email, and chat, striving to provide effective solutions and ensure customer satisfaction. CSGs play a vital role in maintaining a positive company image and often collaborate with other departments to resolve complex problems. In some contexts, CSG can also refer to 'Coal Seam Gas,' an energy industry term, so it's important to verify the context in which the acronym is used.

What skills and qualifications are needed to thrive as a Customer Support Group (CSG) specialist?

To thrive as a CSG Specialist, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM platforms like Salesforce or Zendesk and proficiency in ticketing systems are commonly required. Exceptional communication, patience, and conflict resolution skills help you effectively address customer concerns and foster positive relationships. These competencies ensure prompt, effective support and high customer satisfaction, which are crucial for business retention and reputation.

What are common challenges faced by Customer Support Group (CSG) professionals, and how can they be managed?

CSG professionals often encounter high volumes of customer inquiries, tight response timelines, and the need to address a wide range of issues efficiently. Balancing empathy with efficiency, handling difficult customers, and staying updated on product or service changes are common challenges. Effective management involves developing strong communication skills, leveraging knowledge bases or CRM tools, and collaborating closely with other departments like technical support or sales to resolve complex cases. Regular training and team meetings also help CSG members stay aligned and motivated.

What is the difference between Csg vs Customer Service Representative?

AspectCSGCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; industry-specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCorporate offices, call centers, or remote settingsRetail stores, call centers, or office environments
Industry UsageUsed across various industries including finance, tech, and retailPrimarily in retail, telecom, and service industries

While both CSG and Customer Service Representatives focus on client interactions, CSG roles often involve specialized customer support within specific industries or companies, requiring industry-specific knowledge and certifications. Customer Service Representatives typically handle general customer inquiries across various sectors. Understanding these differences helps in choosing the right career path or job search focus.

Infographic showing various Csg job openings in Seattle, WA as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,948 per year, or $27.4 per hour.

US Global | Chinese Services Group | Project Management Senior Consultant

Bellevue, WA


Deloitte
Finance and Insurance • 10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

46th of 152 rated financial services

Good employer

Recommended by students

Paid breaks


Full-time

Re-posted 3 days ago


Job description

Deloitte US Chinese Services Group (CSG) - Project Management Senior Consultant 

About US CSG

Established in 2003, the Deloitte US Chinese Services Group (CSG) aims to advise multinational companies operating in China. Working across the Deloitte network, CSG collaborates with professionals who speak Chinese and/or understand both US and Chinese business cultures. In the United States, CSG brings together a broad bilingual and bicultural network to help deliver coordinated, relationship-driven, and market-informed support.

Recruiting for this role ends on 9/30/26.

Work you will do

Deloitte Services LP is seeking a bilingual Project Management Senior Consultant to support program execution, stakeholder coordination, and operational activities for the Deloitte US Chinese Services Group (CSG). This role will help manage client-related programs, internal initiatives, and day-to-day coordination efforts that support Deloitte's business objectives related to China.

This position will report to the Deloitte US CSG Operations Leader and work closely with the broader Deloitte US CSG team, as well as Deloitte China colleagues.

Responsibilities may include:

  • Support the day-to-day execution of CSG programs and internal initiatives
  • Develop and maintain project plans, timelines, status updates, and follow-up actions
  • Coordinate meetings, communications, deliverables, and logistics across multiple stakeholders and workstreams
  • Track action items, dependencies, and deadlines to help ensure timely execution
  • Prepare presentations, reports, briefing materials, and other communications for leadership and internal teams
  • Support client- and account-related activities, including coordination of internal priorities, events, and follow-up items
  • Collaborate with Deloitte US and Deloitte China colleagues to help drive alignment and effective execution
  • Maintain organized documentation and handle sensitive business or personnel information with discretion
  • Identify execution risks or bottlenecks and escalate issues as appropriate

The successful candidate will possess:

  • High degree of fluency in English and Mandarin Chinese
  • Strong written and verbal communication skills
  • Strong organizational and project coordination skills
  • Consultative mindset, ability to navigate ambiguous circumstances and complex structures
  • Ability to work independently and collaboratively as part of a team
  • Attention to detail and commitment to high-quality work product
  • Ability to manage multiple priorities in a dynamic environment
  • Strong interpersonal skills and professional presence
  • Ability to build and sustain effective working relationships
  • Sound judgment and ability to provide clear, practical guidance
  • Ability to work across multiple time zones, including with China-based colleagues

Qualifications

  • Bachelor's degree required
  • Must be fluent in English and Mandarin
  • Minimum 3-5 years of relevant experience, preferably in professional services, program coordination, operations, communications, or a business-to-business environment
  • Sound knowledge of business fundamentals and the US-China business environment
  • Strong computer skills, including Microsoft Office applications such as Outlook, Excel, Word, and PowerPoint
  • Experience using enterprise tools and reporting platforms such as SAP, Salesforce, Tableau, or similar systems
  • Ability to navigate ambiguity and work effectively in a complex organization
  • Ability to manage confidential information with a high degree of discretion
  • Ability to travel 5-10%, including international travel as needed
  • Limited immigration sponsorship may be available

Preferred

  • Client service or account support experience
  • Familiarity with Deloitte service offerings and cross-functional ways of working
  • Familiarity with US-China cross-border business environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84300 to $173300.

#EA_EXPHIRE

Qualifications:

Deloitte US Chinese Services Group (CSG) - Project Management Senior Consultant 

About US CSG

Established in 2003, the Deloitte US Chinese Services Group (CSG) aims to advise multinational companies operating in China. Working across the Deloitte network, CSG collaborates with professionals who speak Chinese and/or understand both US and Chinese business cultures. In the United States, CSG brings together a broad bilingual and bicultural network to help deliver coordinated, relationship-driven, and market-informed support.

Recruiting for this role ends on 9/30/26.

Work you will do

Deloitte Services LP is seeking a bilingual Project Management Senior Consultant to support program execution, stakeholder coordination, and operational activities for the Deloitte US Chinese Services Group (CSG). This role will help manage client-related programs, internal initiatives, and day-to-day coordination efforts that support Deloitte's business objectives related to China.

This position will report to the Deloitte US CSG Operations Leader and work closely with the broader Deloitte US CSG team, as well as Deloitte China colleagues.

Responsibilities may include:

  • Support the day-to-day execution of CSG programs and internal initiatives
  • Develop and maintain project plans, timelines, status updates, and follow-up actions
  • Coordinate meetings, communications, deliverables, and logistics across multiple stakeholders and workstreams
  • Track action items, dependencies, and deadlines to help ensure timely execution
  • Prepare presentations, reports, briefing materials, and other communications for leadership and internal teams
  • Support client- and account-related activities, including coordination of internal priorities, events, and follow-up items
  • Collaborate with Deloitte US and Deloitte China colleagues to help drive alignment and effective execution
  • Maintain organized documentation and handle sensitive business or personnel information with discretion
  • Identify execution risks or bottlenecks and escalate issues as appropriate

The successful candidate will possess:

  • High degree of fluency in English and Mandarin Chinese
  • Strong written and verbal communication skills
  • Strong organizational and project coordination skills
  • Consultative mindset, ability to navigate ambiguous circumstances and complex structures
  • Ability to work independently and collaboratively as part of a team
  • Attention to detail and commitment to high-quality work product
  • Ability to manage multiple priorities in a dynamic environment
  • Strong interpersonal skills and professional presence
  • Ability to build and sustain effective working relationships
  • Sound judgment and ability to provide clear, practical guidance
  • Ability to work across multiple time zones, including with China-based colleagues

Qualifications

  • Bachelor's degree required
  • Must be fluent in English and Mandarin
  • Minimum 3-5 years of relevant experience, preferably in professional services, program coordination, operations, communications, or a business-to-business environment
  • Sound knowledge of business fundamentals and the US-China business environment
  • Strong computer skills, including Microsoft Office applications such as Outlook, Excel, Word, and PowerPoint
  • Experience using enterprise tools and reporting platforms such as SAP, Salesforce, Tableau, or similar systems
  • Ability to navigate ambiguity and work effectively in a complex organization
  • Ability to manage confidential information with a high degree of discretion
  • Ability to travel 5-10%, including international travel as needed
  • Limited immigration sponsorship may be available

Preferred

  • Client service or account support experience
  • Familiarity with Deloitte service offerings and cross-functional ways of working
  • Familiarity with US-China cross-border business environments

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84300 to $173300.

#EA_EXPHIRE

Education:Bachelor's DegreeEmployment Type:


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