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Csg Jobs in Washington (NOW HIRING)

CSG

Glazing Project Manager

Sterling, VA · On-site

$90K - $120K/yr

CSG are currently partnered with a prominent full scale glazing contractor and actively seeking an experienced Senior Project Manager to join their dynamic team. As a pivotal team member, you will ...

The Heico Companies

Carpenter

Washington, DC · On-site

$24.50 - $33.50/hr

Any resume submitted to any employee of CSG/SJ Hamill without a prior written search agreement will be considered unsolicited and the property of CSG/SJ Hamill. SJ Hamill Construction is an Equal ...

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SJ Hamill Construction Company LLC

Carpenter

Washington, DC

$24.50 - $33.50/hr

Any resume submitted to any employee of CSG/SJ Hamill without a prior written search agreement will be considered unsolicited and the property of CSG/SJ Hamill. SJ Hamill Construction is an Equal ...

New

The Heico Companies

Carpenter

Washington, DC · On-site

$24.50 - $33.50/hr

Any resume submitted to any employee of CSG/SJ Hamill without a prior written search agreement will be considered unsolicited and the property of CSG/SJ Hamill. SJ Hamill Construction is an Equal ...

New

SJ Hamill Construction Company LLC

Carpenter

Washington, DC

$24.50 - $33.50/hr

Any resume submitted to any employee of CSG/SJ Hamill without a prior written search agreement will be considered unsolicited and the property of CSG/SJ Hamill. SJ Hamill Construction is an Equal ...

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Csg information

What is a CSG?

CSG typically stands for 'Customer Service Group,' which refers to a team or department within a company dedicated to assisting customers with their questions, issues, and service needs. These groups handle inquiries through various channels such as phone, email, and chat, striving to provide effective solutions and ensure customer satisfaction. CSGs play a vital role in maintaining a positive company image and often collaborate with other departments to resolve complex problems. In some contexts, CSG can also refer to 'Coal Seam Gas,' an energy industry term, so it's important to verify the context in which the acronym is used.

What skills and qualifications are needed to thrive as a Customer Support Group (CSG) specialist?

To thrive as a CSG Specialist, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM platforms like Salesforce or Zendesk and proficiency in ticketing systems are commonly required. Exceptional communication, patience, and conflict resolution skills help you effectively address customer concerns and foster positive relationships. These competencies ensure prompt, effective support and high customer satisfaction, which are crucial for business retention and reputation.

What are common challenges faced by Customer Support Group (CSG) professionals, and how can they be managed?

CSG professionals often encounter high volumes of customer inquiries, tight response timelines, and the need to address a wide range of issues efficiently. Balancing empathy with efficiency, handling difficult customers, and staying updated on product or service changes are common challenges. Effective management involves developing strong communication skills, leveraging knowledge bases or CRM tools, and collaborating closely with other departments like technical support or sales to resolve complex cases. Regular training and team meetings also help CSG members stay aligned and motivated.

What is the difference between Csg vs Customer Service Representative?

AspectCSGCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; industry-specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCorporate offices, call centers, or remote settingsRetail stores, call centers, or office environments
Industry UsageUsed across various industries including finance, tech, and retailPrimarily in retail, telecom, and service industries

While both CSG and Customer Service Representatives focus on client interactions, CSG roles often involve specialized customer support within specific industries or companies, requiring industry-specific knowledge and certifications. Customer Service Representatives typically handle general customer inquiries across various sectors. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Washington are hiring for Csg jobs?

Cities in Washington with the most Csg job openings:

Infographic showing various Csg job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Glazing Project Manager

Sterling, VA • On-site

CSG
See more jobs at CSGexternal

$90K - $120K/yr

Full-time

Re-posted 12 days ago

Job description

CSG are currently partnered with a prominent full scale glazing contractor and actively seeking an experienced Senior Project Manager to join their dynamic team. As a pivotal team member, you will play a vital role in overseeing and coordinating projects to ensure their successful completion within defined timeframes and cost parameters. You will have the opportunity to contribute to a diverse range of projects, primarily focused on Curtain Walls, Window wall, Storefronts, Metal Panels and more. You will enjoy the autonomy to handle daily tasks, actively participating in all project phases from design to completion. Responsibilities: Responsible for administering Curtainwall project of High Rise Buildings. from pre-construction budgeting/schedule stage through procurement, shop drawing/coordination development, construction, turnover and contract closeout Coordinate the shop drawing and submittal process by collaborating with Architects, Engineers, Drafters, and Factory to establish a solid project foundation, including attendance at various design meetings. Obtain current structural drawings from the General Contractor and interface drawings from other trades for site use. Establish Schedules of Values for projects, assisting with monthly requisitions, change orders, and other project accounting duties. Develop project schedules based on client requirements, factual durations, and lead times. Coordinate material release for fabrication in alignment with the project schedule. Provide project design managers with details and sketches for non-compliant conditions, including structural drawings and those from other trades interfacing with the curtain wall. Obtain construction permits, follow job safety & insurance program, ensure project is in accordance with the code and requirement. Oversees and ensures all facets of the project are constructed in accordance with design, budget and schedule through subordinate managers and supervisors Qualifications: Bachelor's degree in Architecture, Civil Engineering, Construction Management, or related fields. Master's degree is a plus. General knowledge of the construction industry and its standard practices (preferred). Knowledge of the curtainwall industry (a plus).

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